The jobholder shall be responsible for analyzing capacity and performance issues to determine ways to improve capacity and performance at acceptable cost effective levels and perform trend analysis from capacity management information system and formulating the capacity plan.

Duties and responsibilities

• Maintain and examine logs, journals and system state histories.
• Size all proposed new systems to determine computer and network resources required taking into account hardware utilization, performance service targets and cost implications.
• Report on performance against service targets contained in Service Level Agreements.
• Model impacts of changes in business volumes and new technologies to predict needed capacity.
• Translate business events and drivers into IT workloads and volumes.
• Determine performance targets and service levels that are achievable and cost justified.
• Conduct ad-hoc performance and capacity and performance studies on request.
• Analyze and review actual Capacity levels achieved against SLAs and OLAs and UCs.
• Monitor actual capacity usage versus targets and to ensure shortfalls are addressed.
• Participate in Change Control meetings to assess and authorize changes from a capacity and performance perspective.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelors in Computer Science, Bachelor of Science in Information Technology/ Bachelor of Business Information Technology or its equivalent from a recognized institution.
• Membership to a relevant professional body.
• Minimum of 3 years work experience in a similar role.
• Any of the following certifications, will be an added advantage; CCNA, MCTIP, CISA/CRISC, ITIL.

Job Summary

The jobholder shall be responsible for ensuring implementation of day-to-day operations of the LAN infrastructure and IP telephony services and its associated hardware in support to users.

Duties and responsibilities

• Monitor day-to-day corrective maintenance for LAN & IPT and its associated hardware in support to users.
• Manage activation of data points for both Voice and Data.
• Implement required service improvement programs to facilitate efficient LAN & IPT service delivery.
• Analyze all the required technical expertise for LAN & IPT and its associated hardware.
• Monitor availability, response times, security and repair times for LAN & IPT services in liaison with Service Monitoring and Service Management.
• Manage configuration of switches, network ports and any other duties allocated to support staff in LAN & IPT ensuring adherence to set internal standards.
• Implement mitigation schedule to address all LAN & IPT Incident reviews with the Service Desk team and if necessary other ICT Departments as well as key customers.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field from a recognized institution.
• Minimum of 3 years relevant work experience.
• Membership to a relevant professional body.

Job Summary

The jobholder shall be responsible for supervision and implementation of designs and plans for ICT infrastructure solutions and technical requirements for the Authority.

Duties and responsibilities

• Facilitate the development of plans and workflows that satisfy current and future requirements.
• Execute infrastructure solutions and technical requirements including preparation of work plans for LAN, WAN, Power backup, PCs and accessories and
• Compile proof-of-concept results, including guidance and recommendations for trends.
• Coordinate procurement of requisite infrastructure solutions and service equipment by preparing tender document and
• Identify technological solutions required including the formulation of terms of reference and
• Monitor ICT Infrastructure performance and recommends improvements to ensure high system level
• Provide input into technical specifications catalogue in line with technology
• Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor degree in Electrical & Electronics Engineering/ BSC in Computer science or Information Technology from a recognized institution.
• Cisco Certified Network Associate (CCNA) is required.
• ITIL certification is an added advantage.
• Membership to a relevant professional body.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for design, development, and maintenance of  KRA back-end systems for tax and customs revenue collection. The person shall leverage on the latest enterprise technologies, including Java, Spring Boot, object-oriented programming (OOP), and cloud technologies, to deliver scalable and secure enterprise solutions.

Duties and responsibilities

• Gather user business requirements, understand business needs, and translate them into technical solutions and input on software solutions.
• Design, develop and test software applications using Java, Spring Boot, and similar frameworks.
• Develop RESTful APIs to facilitate data exchange and integration with various systems.
• Write SQL queries and work with relational databases, particularly PostgreSQL, Oracle DB, to store and retrieve enterprise data.
• Work with senior engineers to ensure code quality through code reviews and adhere to coding standards and best practices.
• Work closely with Quality Assurance (QA) engineers to support software testing efforts, including unit testing and integration testing.
• Troubleshoot and debug software defects, identify and implement solutions in a timely manner.
• Document software designs, specifications, and user guides to ensure comprehensive and up-to-date information.
• Analyze and optimize system performance and database query optimization.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognized institution
• Membership of ISACA professional body or any other relevant technical professionally recognized body
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for troubleshooting system incidents, provide general support and train the business systems users and documentation of business requirements.  

Duties and responsibilities

• Collect, document and collate business functional requirements.
• Translate functional requirements into Business Use Cases (BUCs).
• Implement approved System Change Requests (SCRs).
• Review technical requirements and System Use Cases (SUCs) with stakeholders to ensure completeness and viability.
• Provide basic training to system users.
• Provide general assistance to customers by addressing systems related issues and Troubleshoot minor incidents and system issues.
• Provide general reports to stakeholders.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science from a recognized institution
• Membership of ISACA professional body or any other relevant technical professionally recognized body
• ITI
• Certified Business Analysis Professional CBAP
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for day to day operations and maintenance of the Authority’s virtualization infrastructure to support normal business operations.  

Duties and responsibilities

• Set up and Configure Virtual server environments.
• Carrying out upgrades of the virtualized infrastructure from one major release to the next.
• Carrying out updates of the virtualized infrastructure to (n-1) latest version.
• Apply software and security patches released by the virtualization technology vendors.
• Apply firmware upgrades on the underlying virtualization host hardware.
• Monitor and virtualized environments for errors and warnings and resolve.
• Monitor the resource utilization levels on virtualized environments.
• Comply with security standards and best practices e.g. Role Based Access Control on the virtualized infrastructure.
• Respond to requests for provisioning of virtualized server environments in accordance with the established procedures

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognized institution
• Membership of ISACA professional body or any other relevant technical professionally recognized body.
• Certified Business Analysis Professional CBAP.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for day-to-day installation, configuration and maintenance of ICT systems software to support the normal business operations of the Authority.

Duties and responsibilities

• Configure servers as per user requirements.
• Installs, configures and maintains software.
• Implement relevant software updates and patches and service packs on servers to ensure they are up to date.
• Monitor system performance and address potential issues to ensure services are available.
• Deploy application software releases as per deployment instructions.
• Maintain documentation for server parameters and system settings.
• Reviews documented processes and procedures including server inventory.
• Provides technical assistance and subject matter expertise to Authority applications developers and testers.
• Coordinate, monitor and tune to ensure availability of database system resources.
• Implement database interventions to resolve issues where applications cannot be used.
• Monitor and optimize performance of the database.
• Build new databases as per approved business requirements.
• Test, problem resolve and implement relevant software upgrades, patches and new installations.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognized institution
• Membership of ISACA professional body or any other relevant technical professionally recognized body.
• Certification in Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Engineer.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for implementation of the day to day business process management, re-engineering and improvement of all the digitized processes within the domestic taxes department and the associated change management activities.

Duties & Responsibilities

• Review the “as is” business processes and identify areas for improvement and change.
• Gather and document detailed specifications and business requirements for business system changes.
• Conduct user acceptance tests of solutions/releases with other business users for the relevant assigned components.
• Review “to be” processes associated with new enhancements.
• Proactively communicate and collaborate with internal & external stakeholders to analyse information needs and functional requirements.
• Work with ICT and ensure DTD’s business process requirements are met by new systems and propose alternatives if required.
• Document reported system defects, and escalate for review and respond to emails on system related queries.
• Provide relevant support to stakeholders during the pilot and roll out phase of the projects or a new initiative or system enhancement.
• Identify and assess stakeholder readiness for the pilot and roll out phase.
• Review user manuals and communications to internal and external enhancements.
• Monitor and report performance on key performance indicators.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Business Management, Project Management, Finance, Computer Science, Information Technology, Social sciences or related field.
• Minimum of 3 years work experience in a similar role.
• Membership to a relevant professional body.

Job Summary

The jobholder shall be responsible for implementation of the day-to-day business process management, reengineering and improvement of all the digitalized processes within the domestic taxes department and the associated change management activities. The person shall process modules related to Shared Services processes and associated touch points.

Duties and responsibilities

• Review the “as is” business processes and identify areas for improvement and change.
• Participate in gathering and documenting detail specifications and business requirements for business system changes
• Perform User Acceptance Testing of solutions /releases with other business users for the relevant assigned components.
• Review the “to be” processes associated with new enhancements
• Proactively communicate and collaborate with external and internal stakeholders to analyse information needs and functional requirements.
• Work with ICT to ensure business process requirements are met by new systems and propose alternatives if required.
• Document reported system defects and escalated for review.
• Conduct Stakeholder Management for relevant internal and external stakeholders.
• Provide relevant support to stakeholders during the Pilot and Roll out phase of the project or a new initiative or system enhancement.
• Identify and assess stakeholder readiness for the Pilot and Roll Out phase.
• Review user manuals and communications to internal and stakeholder enhancements.
• Monitor and report performance on Key Productivity Indices.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor in Business Management, Project Management, Finance, Computer Science, Information Technology, Social sciences or related field.
• Membership to a relevant professional body.
• Attendance of approved trainings on business analysis and project management and pursuing relevant certifications will be an added advantage
• Minimum of 3 years work experience in a similar role

The jobholder shall be responsible for carrying out initiatives and programmes on implementation of the corporate knowledge management(KM) strategy and policy such as knowledge retention and transfer, awareness creation programmes, knowledge sharing sessions/webinars, knowledge identification and capture, subject matter experts, promoting knowledge sharing culture, tracking, measuring and monitoring KM performance in the Authority

Duties and responsibilities

• Provide technical support in implementation of the corporate knowledge management strategy and policy.
• Implement knowledge management awareness programme, knowledge retention and transfer programme by organizing workshops, trainings and engagements.
• Manage the process of creation of knowledge transfer teams, monitor and follow up with the knowledge transfer members to ensure knowledge transfer.
• Identify and conduct structured interviews to elicit critical knowledge from the set to retire experts through knowledge video documentation.
• Identify knowledge areas/topics and potential experts in partnership with departments to implement knowledge sharing sessions and webinars on strategic knowledge areas.
• Identify, capture, collect and publish knowledge resources in the Authority
• create and collect best practices and knowledge sharing success stories for publishing across the Authority’s departments .
• Identify participants, create awareness and organize the knowledge sharing sessions/webinars.
• Prepare and conduct internal awareness and sensitizations aimed at fostering knowledge management in the Authority.
• Make proposals in the development and upgrade of knowledge management system/knowledge infrastructure.
• Track, measure and monitor KM performance to report and communicate impact.
• Research and identify innovative ideas to improve knowledge management practices in the Authority.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognized institution.
• Membership to a relevant professional body where applicable.
• Knowledge of use of knowledge management system and softwares
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsibility for revenue projections, target setting, tracking Key performance indicators and overall revenue performance analysis in the Authority.

Duties and responsibilities

• Prepare, analyse and maintain key economic and revenue data and report as appropriate.
• Extract, analyse and interpret revenue performance data and report as appropriate
• Prepare revenue splits (by departments and divisions) and spreads (weekly and monthly) in the Authority.
• Prepare daily, weekly, monthly and quarterly revenue reports.
• Prepare Statistical bulletin and Annual revenue reports.
• Provide user friendly Information to both internal and external stakeholders.
• Provide data to other functions within the Division for planning and research purposes in collaboration with Corporate Data Office.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor of Science degree in the field of Mathematics, Statistics, Economics and Economics &
• Training in Computer Packages, Advanced Excel and Domestic Taxes and/or Customs Administration would be an added
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for the implementation the research agenda, prepare revenue forecasting reports, tax gap analysis reports and estimate revenue risks for purposes of planning and undertake survey activities.

Duties & Responsibilities

• Undertake revenue modelling and forecasting function to determine the revenue
• Evaluate the revenue impact of tax policy and administrative
• Engage with internal and external stakeholders on tax modelling and provide technical
• Develop, update and maintain relevant tax models.

• Support the activities of the macro working group, the EARATC and other stakeholders.

• Provide inputs for the preparation and implementation of the research
• Undertake applied research that supports business departments in fulfilling their
• Execute surveys, including designing data collection tools and managing fieldwork.
• Conduct advanced data analysis to support business decision-making.

Persons Specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Economics and/or Statistics.
• Membership of relevant professional body is an added advantage
• At least 3 years relevant work experience.

Job Summary

The jobholder shall be responsible for preparation of reports and undertaking activities relating to development of Authority’s Corporate Plans, Departmental Plans, annual plans, revenue strategies, reform & modernization programs and, Monitoring & Evaluation.

Duties and responsibilities

• Carry out the Authority’s Corporate Planning, Monitoring and Evaluation activities as envisaged.
• Collect, collate and analyse departmental data required for corporate planning and development of reforms and modernization programmes.
• Develop Key Performance Indicators (KPI) for monitoring in the corporate Balanced Score Card and other strategic initiatives.
• Develop the Authority’s Annual work plan for the Corporate Planning, reforms and modernization programmes.
• Prepare quarterly, annual and end term monitoring and evaluation reports of the Corporate Plan and other strategic initiatives.
• Develop M&E and impact assessment frameworks for the Authority and conduct field evaluations.
• Review reports on Research, Corporate Planning & Reforms division’s crosscutting issues and divisional reports.
• Develop implementation reports of other emerging strategies such as TADAT, MTRS, SDGs.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in economics, statistics or a business related course.
• Computer literacy in relevant computer packages such as Microsoft Office, SPSS, STATA, or other statistical analysis packages.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for the design, implementation and day-to-day Support and maintenance of infrastructure and endpoint Security solutions in the Authority.

Duties and responsibilities

• Prepare prototype designs and technical specifications for Information Security Tools and Infrastructure.
• Prepare preliminary technical specifications for Information Security Tools and Infrastructure.
• Support and maintain ICT Security Operations Solutions and controls on a day-to-day basis.
• Day to day implementation of unit’s projects to ensure they meet the scope, time, budget and quality constraints.
• Work with contractors on a day-to-day basis to implement, support and maintain Security Operations Tools and Infrastructure.
• Resolve Level 2 user requests and incidents.
• Configure ICT Security Operations Solutions and controls

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Information Technology/ Computer Science/ Mathematics/Electrical /Electronics/Telecommunications or a related field from a recognized institution.
• Minimum of 3 years relevant work experience.

Any one of the following professional certifications:

• CEH, CISSP, ECIH, CFHI, CISM, CISA, MCSE, CCNA
• Certification in relevant security tool
• Membership to a professional body with a valid practicing certificate/license

Job Summary

The jobholder shall be responsible for day-to-day security of the Authority’s infrastructure and business systems through identification of security risks and ensure appropriate mitigation measures are in place.

Duties and responsibilities

• Develop and schedule vulnerability assessment tests on business systems and information technology (IT) infrastructure.
• Work with stakeholders to ensure identified vulnerability and baseline conformity gaps are addressed.
• Develop and maintain minimum baseline standard based on changes in technology and Common Vulnerabilities and Exposures releases.
• Review security requirements for acquisition of business systems and perform requisite tests before deployment to production.
• Provide technical support to relevant stakeholders in investigation of information security incidences in the Authority.
• Extract investigative data as may be requested by stakeholders.
• Review drafted RFCs for security control change proposals in the IT business and infrastructure systems and prepare penetration-tests schedules.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s Degree in any of the following disciplines: – Computer Science, Information, Communication Technology(ICT), Business Information Technology or relevant and equivalent qualification from a recognized Institution;
• Minimum of 3 years relevant work experience.
• Membership to a professional body with a valid practicing certificate/license.

Any of the following professional certifications:

• CEH, CISSP, ECIH, CFHI, CISM, CISA, MCSE, CCNA
• Certification in relevant security tools.

Demonstrate Technical proficiency in the following knowledge areas:-

• Security tools such as python, firewalls, IPS, SIEM, SOAR, SQL, RDMS, LINUX.
• Relevant legislation.
• Analytical skills.

Job Summary

The jobholder shall be responsible for implementing data governance maturity, compliance, training, awareness and communication strategies and programs in the Authority.

Duties and responsibilities

• Implement data governance maturity & compliance program and collaborate with internal departments to tailor the curriculum for various staff roles.
• Conduct data management and governance maturity assessments and audits, monitor and report on implementation of recommendations
• Implement initiatives to increase data literacy across the organization, ensuring that employees at all levels understand the value of data in decision-making.
• Work closely with business units, IT, and senior management to ensure alignment of data governance maturity and governance programs with business needs.
• Develop metrics to assess the impact of data governance maturity and compliance initiatives, track progress over time, and make data-driven recommendations for continuous improvement in data understanding and usage across the organization.
• Foster a data-driven culture by facilitating training sessions, workshops, and resources.
• Create and distribute internal communication materials (newsletters, posters, email campaigns, intranet content) promoting good data governance practices.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s Degree in any of the following disciplines: – Information Communication Technology, Information Science, Journalism, Business Information Technology or relevant and equivalent qualification from a recognized Institution.
• Membership to a relevant professional body.
• Minimum of 3 years work experience in a similar role

Job Summary

The jobholder shall be responsible for implementation of data governance strategies in alignment with laws (e.g. Data Protection 2019) and internal policies.

Duties and responsibilities

• Supervise and coordinate Data Protection initiatives.
• Support the Assistant Manager in implementing data protection strategies.
• Conduct data protection assessments and audits, monitor and report on implementation of recommendations
• Develop risk mitigation strategies to address data protection issues.
• Review third party data requests to ensure personal data protection
• Carry out personal data incident response and breach reporting.
• Participate in data protection awareness and training programs.
• Participate in development and implementation of data protection policies and standards.
• Carry out DPIAs (Data Protection Impact Assessments)
• Maintain up-to-date data protection documentation and records.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelors degree in Data Science, Computer Science, Commerce, Statistics, Economics, Communications or a related field from a recognized university.
• Membership to a relevant professional body.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for delivering strategic digital transformation projects. The persons’ focus shall be day-to-day project handling at all phases of projects, from conception to impact evaluation.

Duties and responsibilities

• Manage documentation, schedule meetings, prepare reports and maintain project records.
• Monitor, report, and track project progress, milestones, and deliverables, and generate status updates.
• Identify potential projects risks or issues and develop solutions or mitigation strategies.
• Coordinate and manage key project stakeholders and ensure day to day smooth running of the projects.

Person specifications

For appointment to this job, the candidate must have:

• A bachelor’s degree in information technology, Business Administration, Project Management, or a related field
• Familiarity with IT systems, data management, business process improvements or customer experience processes is desirable.
• Training in Project Management (e.g., CAPM, PRINCE2, PMP) and relevant IT certification is an added advantage.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for day to day projects delivery of Customs and or Domestic taxes digital transformation projects.

Duties and responsibilities

• Manage documentations, scheduling, report preparations and maintenance of projects reports.
• Monitor, track & report project progress, milestones, deliverables, and generate status updates.
• Identify potential project risks or issues and develop solutions and/or mitigation strategies and Makes operational decisions related to project tracking, risk mitigation, and coordination with stakeholders.
• Influences project outcomes through timely updates and effective collaboration with user departments.
• Key Stakeholder project management and ensure smooth coordination of projects team.

Person specifications

For appointment to this job, the candidate must have:

• A bachelor’s degree in information technology, Business Administration, Project Management, or a related field
• Familiarity with IT systems, data management, business process improvements or customer experience processes.
• Training in Project Management (e.g., CAPM, PRINCE2, PMP) tax administration is an added advantage.
• Minimum of 3 years work experience in a similar role.

The jobholder shall be responsible for leading analytics initiatives, designing data-driven solutions, and providing insights to enhance business performance. The person shall work with large datasets, apply statistical models, develop dashboards, and engage with cross-functional teams to drive data-driven decision-making.

Duties & Responsibilities

• Analyse data to uncover trends, patterns, and insights that inform decision-making.
• Generate routine and ad hoc reports to meet stakeholder requirements.
• Validate the accuracy and completeness of data before analysis and reporting.
• Develop dashboards, reports, and visualizations using tools like OAS, Apache Superset, Power BI, Tableau, and QlikView.
• Update dashboards and reports regularly to meet stakeholder requirements.
• Liaise with business units to gather requirements for analytics and BI solutions.
• Monitor data quality and integrity, identify and resolve inconsistencies.
• Work with data engineering teams to improve data collection, storage, and processing systems.
• Automate recurring reports and workflows to improve efficiency.
• Address technical issues related to BI tools, data systems, and dashboards.
• Ensure data analytics and BI processes comply with organizational and regulatory standards.
• Optimize emerging technologies and best practices in data analytics and BI.
• Recommend and implement innovations to improve analytics capabilities.

Person Specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Computer Science, Information Technology/Business Information technology, Data Science, Artificial Intelligence/Machine Learning, Economics, Statistics, Mathematics, Engineering or a related field.
• Professional qualification in Data Science, Artificial Intelligence, Business Intelligence, Data Analytics or a related field.
• Minimum of 3 years relevant work experience.
• Membership to any relevant professional body with a valid practicing certificate/license.

Job Summary

The jobholder shall be responsible for supporting the development and deployment of Artificial Intelligence (AI), drive business intelligence solutions to enhance tax compliance, fraud detection, and revenue forecasting through advanced data analytics and machine learning models.

Duties and responsibilities

• Supervise and coordinate AI and data analytics projects and implement AI- driven strategies for business intelligence.
• Ensure adherence to data governance, ethics, and regulatory compliance in AI initiatives.
• Conduct data analysis and generate actionable insights to improve decision-making.
• Develop and deploy AI models for predictive analytics in tax compliance and revenue forecasting.
• Identify AI- driven solutions for the business, enabling operational efficiency in the Authority.
• Implement automation in business intelligence and analytics using AI and machine learning techniques.
• Provide technical mentorship to Officers in data analysis, AI model development, and implementation.
• Monitor AI model performance and recommend improvements.
• Ensure data integrity and security in all AI applications.
• Prepare technical reports and visualizations to support AI-driven insights

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Data Science, Computer Science, Artificial Intelligence, Statistics, Economics, or a related field from a recognized university.
• Certification in AI, Machine Learning, Data Science, or Business Intelligence will be an added advantage.
• Membership to a relevant professional body.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for executing fraud detection and revenue assurance strategies by analyzing tax data, identifying revenue leakages, and strengthening fraud prevention mechanisms. The personal shall leverage on data analytics, artificial intelligence, and machine learning to enhance compliance and risk management efforts.

Duties and responsibilities

• Supervise and coordinate fraud detection and revenue assurance projects.
• Ensure adherence to policies, regulatory frameworks, and risk management strategies.
• Conduct advanced data analysis to detect fraud patterns and revenue leakages.
• Utilize artificial Intelligence (AI), machine learning, and predictive analytics to enhance fraud risk assessment.
• Develop fraud detection models and real-time monitoring tools to flag suspicious activities.
• Work with tax enforcement teams to recommend action against detected fraud and revenue leakages.
• Ensure accuracy, security, and compliance in all fraud detection and revenue assurance processes.
• Optimize emerging trends in fraud risk management, compliance, and tax enforcement.
• Generate reports and dashboards to enhance fraud intelligence and revenue assurance insights.
• Implement reconciliation frameworks to track and verify tax revenue collections.
• Guide and mentor Officers in fraud analytics, risk assessment, and compliance monitoring.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Data Science, Computer Science, Artificial Intelligence, Finance, Accounting, Economics, or a related field.
• Certification in Fraud Management, Revenue Assurance, or Data Analytics is an added advantage.
• Membership to a relevant professional body.
• Minimum of 3 years work experience in a similar role.

Job Summary

The jobholder shall be responsible for ensuring the accuracy, consistency, and trustworthiness of data used across the authority. The person shall be responsible for enforcing data quality standards, managing data assets, and supporting governance initiatives to ensure data integrity in support of revenue collection, compliance, fraud detection, and reporting. The job holder will work closely with data owners, technology, and business units to drive a culture of data stewardship and accountability. The role is responsible for the implementation, and maintenance of Master Data Management (MDM) solutions that ensure consistent, accurate, and reliable master data across the Authority’s systems.

Duties and Responsibilities

• Develop and implement data quality frameworks, policies, and metrics tailored to tax administration systems and datasets.
• Identify, monitor, and resolve data quality issues across core revenue -related domains (e.g., taxpayer records, filing data, payment history, customs processes, third-party data).
• Maintain a business glossary, data catalog, metadata, and data lineage documentation for data assets in collaboration with data stewards and domain experts.
• Facilitate the creation and enforcement of data stewardship processes, including ownership, lifecycle management, and change tracking.
• Conduct root cause analysis of data quality issues and drive corrective actions.
• Support regulatory reporting and audit compliance by ensuring high-quality, traceable data.
• Collaborate with data engineers and business analysts to ensure data pipelines and reports reflect current quality, data standards, ownership models, and governance policies for master data.
• Perform data profiling, cleansing, deduplication, and matching to improve the quality and consistency of master data records.
• Contribute to the development and implementation of data governance tools and platforms.
• Coordinate the execution of data profiling, data validation, and data cleansing activities across different departments.
• Work closely with business units, data owners, and technical teams to understand data requirements and address quality issues related to specific data domains.
• Lead data quality audits to ensure data governance policies and standards are being adhered to across systems and processes.
• Produce regular reports and dashboards on data quality status, trends, and improvement efforts for leadership and key stakeholders.
• Define and track key performance indicators (KPIs) related to data quality and MDM, ensuring measurable progress toward organizational data quality objectives.
• Maintain and update master data records in accordance with established standards and ensure data quality and master data management (MDM) processes are aligned with the organization’s data governance framework and comply with relevant data protection regulations.
• Implement tools and technologies for MDM, data quality management, data profiling, and data cleansing to improve efficiency and effectiveness.
• Provide support and training to data stewards and business users on data quality and MDM processes and tools.
• Participate in data governance committees and working groups to support cross-functional data initiatives and the organization’s overall data strategy.

Person Specifications

• A Bachelor’s Degree in Information Technology/Business Information Technology, Computer Science, Mathematics, Data Science, Economics, Communications, Information Science or related field from a recognized institution.
• Professional qualification in Data Quality, Data Management, Data Governance, Data Analytics or a related field.
• Minimum of 3 years work experience in a similar role.
• Familiarity with data privacy regulations and standards

Demonstrate Technical proficiency in the following knowledge areas:-

• Application of tools for data profiling, cleansing, and validation
• Design and implement data quality rules and frameworks
• Data management /governance frameworks such as DAMA-DMBOK.
• Knowledge of regulatory & compliance requirements
• Familiarity with metadata management and master data management
• Experience using data cataloguing tools

The jobholder shall be responsible for developing and maintaining robust and secure data integration solutions that consolidate information from various internal and external sources into the data ecosystem while ensuring that data flows are reliable, scalable, and comply with regulatory and data governance standards.

Duties and responsibilities

• Automate data ingestion, processing, and validation workflows to support analytics and reporting teams.
• Implement end-to-end data integration solutions to support batch and streaming data.
• Integrate data from diverse systems including legacy processing systems, third-party data providers, and cloud platforms.
• Collaborate with tax domain experts, analysts, and system owners to understand data requirements and ensure accurate, timely data delivery.
• Maintain and optimize data pipelines to handle structured, semi-structured, and unstructured data.
• Develop reusable components and templates for scalable integration workflows.
• Ensure compliance with data privacy laws and internal security policies throughout all integration processes.
• Create and maintain documentation for data flows, transformations, schemas, and data dictionaries, business glossary, business relationships, and metadata.
• Implement data quality checks, error handling, and monitoring for all integration processes.
• Support testing, validation, and deployment of integration solutions across development, staging, and production environments.
• Troubleshoot integration issues and provide support for operational data workflows.
• Manage usage and lifecycle of third-party data.
• Identify and implement improvements by reducing data redundancy and appropriate Data reuse.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Computer Science, Data Science, Information Technology, Artificial Intelligence, Machine Learning, Economics, Statistics, Mathematics, Engineering or a related field.
• Membership to a relevant professional body.
• Minimum of 3 years relevant work experience in data integration or ETL development roles.
• Certification in data integration tools or platforms
• Strong knowledge of relational databases and SQL scripting.
• Familiarity with APIs, web services message queues and file-based integration
• Experience working with batch and real-time data integration architectures.
• Knowledge of data modelling, data warehouse concepts and modern data platforms.
• Understanding of data governance, metadata management, and regulatory compliance.