Job Purpose

• To drive growth within the Financial Services sector by developing and expanding relationships with banks, insurance companies, and related financial institutions through new business acquisition, account growth, and long-term customer engagement.
• The role is responsible for identifying and converting high-value opportunities, increasing customer penetration, developing customer-specific solutions, and positioning The Client as a preferred solution partner within the Financial Services sector.

Job Responsibilities &Accountability

Financial Services Account Growth & Development

• Develop and execute growth plans for assigned financial services customers.
• Build and maintain relationships with key decision-makers and stakeholders.
• Identify opportunities across multiple departments, branches, and business units within customer organizations.
• Increase customer penetration and wallet share through consultative selling.
• Strengthen relationships within existing customers to unlock additional business opportunities.
• Develop customer-specific engagement plans to support long-term account growth.
• Position the clients solutions based on customer needs and business requirements.

New Business Development

• Identify, prospect, and acquire new customers within banks, insurance companies, and related financial institutions.
• Create and convert new opportunities through proactive market engagement.
• Develop tailored proposals and commercial solutions.
• Lead customer presentations, negotiations, and commercial discussions.
• Identify and manage tender opportunities from pre qualification to award.
• Explore new revenue opportunities and partnerships within the Financial Services sector.

Commercial Management & Execution

• Build and maintain a healthy pipeline of opportunities.
• Monitor opportunity progression and conversion plans.
• Maintain accurate sales forecasts, CRM updates, and customer records.
• Track market trends, customer needs, and competitor activity.
• Collaborate with internal teams to ensure seamless customer experience and execution.
• Achieve assigned revenue, gross profit, and collection targets.

Requirements

Qualifications

• Bachelor’s Degree in Business Administration, Commerce, Sales & Marketing, or a related field.
• Professional qualification in Sales, Business Development, or Key Account Management will be an added advantage.
• Exposure to insurance or financial institutions will be an added advantage.

Knowledge, Skills & Experience

• Minimum 7 years’ experience in B2B sales, business development, or key account management.
• Proven experience managing large corporate customers, preferably within banks, insurance companies, or complex institutional accounts.
• Demonstrated success in growing accounts and developing new business opportunities.
• Strong consultative selling and solution development skills.
• Ability to engage and influence senior customer stakeholders.
• Experience handling tenders, negotiations, and complex commercial opportunities.
• Strong commercial acumen with excellent planning and relationship management skills.
• Ability to identify growth opportunities and drive customer expansion.

Success in this role will be measured by:

• Achievement of assigned revenue, profitability, and collection targets.
• Growth and expansion of Financial Services customers.
• Acquisition of new high-value customers.
• Increased customer penetration and repeat business.
• Development of strong customer relationships across decision-making levels.
• Creation of sustainable growth opportunities within the Financial Services sector.

• To lead the Commercial & Industrial Accounts Cluster by driving business growth through strategic customer acquisition, account development, and solution selling while coaching and developing a high-performing sales team.
• The role is responsible for delivering revenue and profitability targets through direct customer engagement, new business development, and effective leadership of the Commercial & Industrial Accounts team.

Job Responsibilities & Accountability

Strategic Customer Growth & Business Development

• Own and grow a portfolio of strategic customer opportunities within the Commercial & Industrial Accounts Cluster.
• Identify, prospect, and convert new business opportunities through proactive market engagement.
• Build and maintain executive-level relationships with key decision-makers and customers.
• Develop account growth plans to increase customer value and market penetration.
• Drive new customer acquisition while expanding opportunities within existing customers.
• Lead customer presentations, commercial negotiations, proposals, and tender opportunities.
• Monitor market trends, customer needs, and competitor activity to identify growth opportunities.
• Achieve assigned revenue, gross profit, pipeline, and collection targets.

Cluster Leadership & Team Development

• Lead, coach, and mentor team members within the Commercial & Industrial Accounts Cluster.
• Conduct structured coaching sessions, pipeline reviews, and performance discussions.
• Monitor individual and cluster performance and implement improvement actions to support achievement of targets.
• Drive accountability on revenue delivery, gross profit, pipeline development, CRM discipline, and customer engagement.
• Strengthen forecast accuracy, sales execution standards, and reporting discipline.
• Identify capability gaps and support individual development plans.
• Support development of future leadership capability by identifying and nurturing high-potential team members within the cluster.
• Build team engagement, collaboration, accountability, and a high-performance culture.

Commercial Leadership & Execution Support

Support the Head of B2B through:

• Driving execution excellence within the Commercial & Industrial Accounts Cluster.
• Providing commercial insights and recommendations to support business growth initiatives.
• Supporting business performance reviews through pipeline analysis, forecasting, and market insights.
• Championing sales discipline, CRM adoption, and best practices within the assigned cluster.
• Supporting agreed cross-functional initiatives aimed at improving customer experience and business performance.

Requirements

Qualifications

• Bachelor’s Degree in Business Administration, Commerce, Sales & Marketing, or a related field.
• Professional qualification in Sales Leadership, Business Development, or Key Account Management will be an added advantage.
• Corporate experience will be an added advantage.

Knowledge, Skills & Experience

• Minimum 8–10 years’ experience in B2B sales, business development, or key account management.
• Minimum 3 years’ experience leading, coaching, or managing a sales team.
• Proven track record of delivering revenue growth through new business acquisition and customer development.
• Strong leadership, coaching, and people development capability.
• Excellent business development, negotiation, and relationship management skills.
• Experience managing complex customers, tenders, and commercial negotiations.
• Strong commercial acumen with excellent communication, planning, and stakeholder management skills.
• Ability to drive performance through both personal contribution and team development.
• Self-driven, analytical, and results-oriented with the ability to inspire high performance.

Success in this role will be measured by:

• Achievement of assigned revenue, profitability, and collection objectives.
• Growth of Commercial & Industrial customer opportunities.
• Strong performance of the Commercial & Industrial Accounts Cluster.
• Improved pipeline discipline, CRM adoption, and forecast accuracy.
• Improved team capability and individual performance.
• Strong team engagement and ownership culture.
• Effective support of the Head of B2B in executing agreed Commercial & Industrial Accounts priorities and broader B2B initiatives where required.

Key Responsibilities

Office & Layout Design

• Propose and recommend functional office planning and furniture layouts based on client briefs

Custom Drawings

• Produce accurate, detailed drawings for customized furniture and interior solutions for client presentations and manufacturing, in coordination with the sales team

Cutting Lists

• Prepare cutting lists for all customized designs

Costing

• Prepare costing sheets for all customized designs

Concept Development

• Develop creative design concepts, graphics, and layouts that align with project goals

Client Briefing

• Brief and advise sales consultants and clients on design proposals, formats, production processes, and timelines

Layout Review

• Review final layouts and suggest improvements where necessary

Reports

• Prepare and submit daily reports as required

Documentation

• Maintain organized filing of all design documents and drawings

Requirements

Academic Qualifications

• KCSE: KCSE Grade B– or higher
• Degree/Diploma: Diploma or Degree in Interior Design, Product Design, or Architecture
• Technical Proficiency: Design Software Skilled in SketchUp, Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Rendering Software: Familiarity with 3D rendering tools such as Lumion, Revit, or V-Ray (added advantage)
• Costing & Quoting: Competence in basic costing and quotation preparation for customized items

Experience

• Industry Background: 2–4 years in a similar role within a furniture manufacturing, interior design, or architectural firm
• Custom Design Experience: Experience in custom product design or furniture layout planning is highly desirable

Soft Skills

• Creativity: Strong creative thinking and concept development abilities
• Attention to Detail: Excellent attention to detail and accuracy
• Communication: Effective verbal and written communication skills
• Time Management: Strong time management and reporting discipline
• Teamwork: Ability to work collaboratively with sales teams and clients

To drive strategic growth within the Residential Projects segment by developing and managing relationships with key developers, investors, consultants, architects, contractors, and senior decision-makers within the property development ecosystem. The role is responsible for identifying, influencing, and converting high-value residential projects through executive-level engagement, early project involvement, solution selling, and long-term customer relationship development.

Job Responsibilities & Accountability

Strategic Project Development & Stakeholder Engagement

• Develop and execute growth strategies for key residential developers and large-scale project customers.
• Build and maintain executive-level relationships with developers, investors, consultants, architects, contractors, and other key decision-makers.
• Engage stakeholders at early project stages to influence appliance specifications and solution requirements.
• Identify opportunities across upcoming developments, large residential schemes, and strategic property accounts.
• Increase customer penetration through consultative selling and project-based solutions.
• Strengthen long-term relationships to secure repeat project opportunities.
• Position the client as a preferred solution partner within the property development ecosystem.

New Project Acquisition & Business Development

• Identify, prospect, and secure new high-value residential project opportunities.
• Conduct market mapping to identify upcoming developments and growth opportunities.
• Develop customized commercial proposals aligned to project requirements.
• Lead senior-level customer presentations, negotiations, and commercial discussions.
• Manage complex project opportunities from identification through conversion.
• Build strategic relationships within the construction, design, and real estate sectors.

Project Pipeline & Commercial Management

• Build and manage a strong pipeline of medium to large-scale residential projects.
• Monitor project cycles, timelines, decision stages, and conversion plans.
• Provide accurate forecasts and visibility of future project opportunities.
• Maintain CRM discipline and customer engagement records.
• Track property market trends, competitor activity, and emerging opportunities.
• Collaborate internally to ensure successful project execution and

Requirements

Qualifications

• Bachelor’s Degree in Business Administration, Commerce, Sales & Marketing, Project Management, or a related field.
• Professional qualification in Sales, Business Development, Real Estate, or Key Account Management will be an added advantage.

Knowledge, Skills & Experience

• Minimum 7 years’ experience in B2B sales, project sales, business development, or key account management.
• Proven experience managing large-scale projects or complex B2B customers.
• Strong understanding of project sales cycles and stakeholder management.
• Ability to engage senior decision-makers and influence multiple stakeholders.
• Experience working with developers, consultants, architects, contractors, or real estate stakeholders.
• Strong commercial negotiation and solution-selling capability.
• Ability to identify opportunities from early project stages through execution.
• Strong business acumen with excellent relationship management and planning skills.

Success in this role will be measured by:

• Achievement of revenue, profitability, and collection targets.
• Growth of high-value residential project opportunities.
• Acquisition of new developers and strategic project customers.
• Increased early-stage involvement in upcoming projects.
• Strong executive-level relationships within the property ecosystem.
• Increased project conversion and repeat business.