Marketing Manager Vacancy- Hotel

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective

An established hotel seeks a Marketing Manager is responsible for a wide range of duties aimed at increasing the hotel\’s brand awareness, driving revenue, and attracting a target market.

Core Duties and Responsibilities

• Creating and executing comprehensive marketing plans aligned with the hotel\’s business objectives.
• Conducting thorough market research to identify trends, analyze competitor activities, and understand the needs and preferences of potential guests.
• Creating, managing, and tracking the marketing budget, ensuring cost-effectiveness and a strong return on investment (ROI) for all activities.
• Ensuring the hotel\’s brand identity, messaging, and visual style are consistent across all marketing materials and channels, from the website to social media and printed collateral.
• Managing the creation of engaging content, including photography, videos, written copy, and other promotional materials.
• Building and maintaining relationships with media outlets, influencers, travel agencies, tourism boards, and local businesses to secure positive press and create strategic partnerships.
• Developing and executing a social media strategy, managing content calendars, engaging with followers, and monitoring performance across platforms like Facebook, Instagram, and LinkedIn.
• Actively monitoring and responding to guest reviews and feedback on platforms like TripAdvisor and Google to maintain a positive online reputation.
• Planning and managing digital advertising campaigns and collaborating with online travel agencies to optimize the hotel\’s online presence.
• Managing the hotel\’s guest database and executing email marketing campaigns to promote special offers, build customer loyalty, and drive repeat business.
• Collaboration with Sales & Revenue Teams to develop and promote special packages, promotions, and events.
• Identifying, lead generation and targeting new markets and potential clients, and assisting the sales team in securing new business.
• Planning and promoting hotel events, seasonal campaigns, and special promotions to attract new guests and increase revenue.
• Monitoring key marketing performance metrics, such as website traffic, social media engagement, and campaign effectiveness.
• Preparing and presenting regular reports to senior management on marketing performance, budget usage, and ROI, providing insights and recommendations for future strategies.
• Assisting in Recruiting, training, and supervising a marketing team.
• Ensuring clear and effective communication with all hotel departments to align marketing efforts with operational and business goals.

Job Specifications and Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Communication, or a related field.
• At least 5 years work experience.
• Proven track record.

Key Competencies

• Top Notch Marketing skills
• Excellent communication skills
• Strong Digital Marketing skills,
• Market Intelligence
• Business Acumen Skills
• Excellent Customer Service

Role Objective

The legal clerk will also be responsible for performing clerical, preparing legal documents, file tracing, and delivering documentation to courts, law firms, relevant legal offices amongst other collaborative duties.

A medium sized law firm based in Nairobi seeks to have a motivated legal clerk join their team.

Core Duties and Responsibilities

• Prepare legal documents.
• Compile legal documentation into files and maintain an organized filing system.
• Compile case materials and write reports.
• Through follow up and updating management on case files for all the departments.
• Documenting hearing dates in litigation matters.
• Facilitating service of legal documents.
• Filing court documents and any other legal documents.
• Organizing the legal department registries.
• Assist paralegals and advocates in locating files and organizing, copying, and maintaining documents.
• Providing any other legal clerical services that may be required.
• Any other related duties as allocated.

Job Specifications and Qualifications

• At least a Diploma in Law or Business Administration from a recognized institution.
• Three years of work experience in a law firm.

Key Competencies

• Proficiency in Microsoft Office Suite
• Comfortable with highly confidential information
• Teamwork
• Strong verbal and written communication skills
• Excellent document management skills.
• Strong research skills.
• Flexible schedule with a commitment to attendance.
• Critical thinker who displays accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.

Administrator Vacancy- Nairobi 

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective

The Administrator will play a crucial role in ensuring the smooth and efficient operation of an office or organization. This will involve managing day to day operations, client relations and correspondence, social media and other support tasks.

Core Duties and Responsibilities

• Oversee and coordinate daily office operations that includes maintaining office systems, ensuring a well-organized workspace, and managing office supplies and equipment.
• Act as the primary point of timely correspondence for internal and external inquiries such as responding phone calls, welcoming visitors, and handling incoming and outgoing emails and mail with professionalism.
• Manage calendars, schedule appointments and meetings, and arrange travel and accommodations for staff and executives.
• Preparing meeting agendas and taking detailed minutes.
• Create, organize, and maintain both digital and physical files, records, and databases.
• Assist with financial tasks such as casual payment lists and daily expenses and Process invoices, prepare accurate quotations, liaise with the finance department.
• Take part in event coordination to ensure all logistics handled well and seamless array of activities in venue, transport, sound, catering, entertainment etc
• Handling client complaints a professional aiming at resolving with a positive experience.
• Act as a liaison between different departments and external stakeholders.
• Coordinate and support company and client events, meetings, and other departmental needs that require attention.
• Any other duties as assigned.

  Job Specifications and Qualifications

• Bachelors degree in Business Administration /Communication from a recognized university or a related field is preferred
• At least Three (3) years relevant work experience
• Prior experience in an administrative or relevant support role is highly valued.
• Strong Technical proficiency in Microsoft Office Suite.

Key Competencies

• Strong Organizational & Time Management Skills.
• Excellent Communication & Interpersonal Skills:
• Attention to Detail.
• Proactive Problem-Solving Skills.
• Flexibility & Adaptability

Role Objective

A leading law firm in Nairobi seeks to add to their team with an individual who is well versed matters Commercial and Conveyancing.

Core Duties and Responsibilities

• Offer legal advice to clients on the legal processes involved in purchasing & selling of property.
• Conduct due diligence on conveyancing transactions, prepare sale agreements, completion documents and ensure proper registration of documents.
• Prepare property lease agreements & ensure contracts are duly signed as scheduled.
• Liaising with clients and key stakeholders such as the mortgage lenders, Land Registry, Government Departments, estate agents, land valuers and surveyors.
• Assist with due diligence and other intellectual property issues related to contracts, agreements and other transactional matters.
• Enhance the firm’s client base through effective liaison with existing clients.
• Provide Legal opinion on matters relating to property & real estate.
• Drafting Conveyancing documents and Legal documents.
• Sending terms of engagement and estimates of fees and disbursements
• Oversee handling of all client matters before the Lands Registry, Local Authorities and Survey of Kenya & National Lands Commission.
• Liaising with clients and key stakeholders such as the mortgage lenders, estate agents, land valuers.
• Ability to prepare security documents and ensure they are properly executed and properly registered.
• Provide legal opinion, advice on commercial and corporate transactions and matters relating to property & real estate.
• Carrying out the negotiation, drafting and review of commercial contracts, legal documents and ensuring they are duly executed.
• Any other duties as assigned.

  Job Specifications and Qualifications

• At least one (1) years Post admission experience in a busy law firm.
• An upper 2nd Bachelors of Laws (LLB) degree from a recognized university.
• A valid practicing certificate.

Key Competencies

• High Integrity.
• Excellent writing and report skills.
• Commercial Acumen skills.
• Excellent research skills and drafting of legal documents.
• Proactive and aggressive.
• Keen attention to details.
• Excellent Leadership skills.
• Excellent interpersonal skills.
• Ability to multitask.

Role Objective

The Maintenance Manager is responsible for overseeing the maintenance and functionality of our hotel\’s property physical assets, infrastructure ensuring that everything remains in pristine condition. This role involves managing maintenance teams, functionality, sustainability, coordinating repair and maintenance projects, fire and safety programs, equipment inventory control and ensuring a safe, comfortable environment for both guests and staff

Core Duties and Responsibilities

• Executes emergency procedures in accordance with hotel standards.
• Maintains engineering department staffing levels so as to provide for optimal performance
• Establishes daily work assignments, and directs flow of same to completion
• Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
• Coordinate maintenance tasks and repairs to ensure the proper functioning of the hotel\’s facilities.
• Manage a team of maintenance staff and external vendors to execute maintenance projects.
• Ensure compliance with safety regulations, conduct regular safety inspections, and address potential hazards promptly.
• Develop and maintain emergency response plans for various scenarios.
• Assist in budget planning and management related to facilities maintenance and repair.
• Maintain a clean and well-maintained environment to enhance the guest experience.
• Address guest concerns related to facilities promptly and professionally.
• Collaborate with external contractors and suppliers to ensure timely and quality service delivery.
• Directs and supervises the implementation of an effective Trouble Report system, together with other day-to-day works of general maintenance and repair to ensure that the building, its contents and its surroundings are in good condition
• Maintains a fire Log book including all statutory checks and inspections.
• Draws up preventive maintenance schedules for every item of mechanical and electrical plant or equipment, including that of other Departments such as Laundry, Kitchen, Swimming Pool etc
• Conversant with the County By-laws and NEMA regulations and stays updated with the developments of Engineering trends worldwide and makes appropriate recommendations.
• Develop and implement comprehensive facility maintenance and management plans.
• Coordinate scheduled maintenance, repairs, and renovations across OPC facilities.
• Conduct routine inspections to ensure compliance with legal and regulatory requirements.
• Oversee fire prevention, emergency response planning, and risk mitigation strategies.
• Supervise external contractors and service providers engaged in facility maintenance, repairs, and construction projects.
• Prepare and manage the facilities Division budget, ensuring cost effective maintenance and operational efficiency.
• Identify opportunities for reducing costs through improved resource management and innovative solutions.
• Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests.
• Develop and implement maintenance schedules and procedures.
• Maintain inventory of supplies and equipment necessary for maintenance tasks.
• Respond promptly to guest requests for maintenance assistance.
• Conduct training sessions for maintenance staff on safety and best practices.
• Perform other duties as assigned.

Job Specifications and Qualifications

• Bachelor’s degree in construction management, facilities management, engineering, building technology or a related field.
• At least 5 years relevant work experience.
• Demonstrated expertise in building maintenance, electrical systems, and infrastructure management

Key Competencies

• Exceptional interpersonal and guest relations skills
• Ability to coordinate multiple projects and contractors efficiently.
• Excellent organizational and multitasking abilities.
• Strong communication skills.
• Strong leadership and team management skills.
• Technical expertise in building systems, electrical and equipment systems, and maintenance practices.
• Excellent problem-solving
• Strong decision-making abilities.
• Strong budgeting and cost-control skills.
• Familiarity with health, safety, and environmental compliance.

Role Objective

Our client is looking for a results-driven Lead Plumber who is particularly great at plumbing works and the corrective and preventive maintenance activities to ensure maximum customer satisfaction.

Core Duties and Responsibilities

• Coordinate the daily and weekly operation of the Maintenance Department.
• Understand the knowledge, skills, and abilities of each maintenance employee in order to select, train, and provide guidance and inspiration through leadership and teamwork to ensure empowered work teams.
• Developing and executing major maintenance overhauls and outages.
• Responsible for performing work necessary to keep the plumbing infrastructure and fixtures.
• Works closely with other departmental personnel to maintain production equipment, electrical, gas, plumbing etc. in order to ensure that tasks are completed in a planned and coordinated fashion.
• To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property.
• Responsible for troubleshooting and carrying out all repairs to all equipment, machinery, valves, pumps and building systems related to the water/sewage/steam piping in the hotel.
• Ensure all the plumbing systems, machinery and equipment are routinely inspected, repaired as required and are in good running order and condition.
• To respond to guest requests and to carry out repairs and maintenance in guest rooms and public areas.
• Responsible for working with contractors and in-house staff on renovation and remodelling requirements and prepare a materials list and pricing for the project.
• Responsible for ensuring supplies are stored and organized in a manner where inventories can be maintained.
• Inspecting, maintaining, and repairing plumbing systems throughout the hotel.
• Conducting routine inspections to identify potential plumbing problems and recommending preventive measures.
• Keeping accurate records of plumbing maintenance activities, repairs, and replacements.
• Adhere to the hotel’s’s environmental, health, and safety procedures and policies.
• Perform other related duties as assigned.

Job Specifications and Qualifications

• Diploma or Bachelors’ Degree in Mechanical Engineering or equivalent work experience.
• Five (5) years’ experience in a similar role.
• Experience in plumbing, gas, electrical and equipment repair.
• Must have previous supervisory experience.
• Working knowledge and ability to repair the HVAC, mechanical and electrical equipment systems within the hotel.

Key Competencies

• Excellent guest service
• Effective communication skills
• Demonstrated leadership ability
• Strong time management
• Record keeping skills.

Role Objective

Our client is looking for a results-driven Lead Plumber who is particularly great at plumbing works and the corrective and preventive maintenance activities to ensure maximum customer satisfaction.

Core Duties and Responsibilities

• Coordinate the daily and weekly operation of the Maintenance Department.
• Understand the knowledge, skills, and abilities of each maintenance employee in order to select, train, and provide guidance and inspiration through leadership and teamwork to ensure empowered work teams.
• Developing and executing major maintenance overhauls and outages.
• Responsible for performing work necessary to keep the plumbing infrastructure and fixtures.
• Works closely with other departmental personnel to maintain production equipment, electrical, gas, plumbing etc. in order to ensure that tasks are completed in a planned and coordinated fashion.
• To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property.
• Responsible for troubleshooting and carrying out all repairs to all equipment, machinery, valves, pumps and building systems related to the water/sewage/steam piping in the hotel.
• Ensure all the plumbing systems, machinery and equipment are routinely inspected, repaired as required and are in good running order and condition.
• To respond to guest requests and to carry out repairs and maintenance in guest rooms and public areas.
• Responsible for working with contractors and in-house staff on renovation and remodelling requirements and prepare a materials list and pricing for the project.
• Responsible for ensuring supplies are stored and organized in a manner where inventories can be maintained.
• Inspecting, maintaining, and repairing plumbing systems throughout the hotel.
• Conducting routine inspections to identify potential plumbing problems and recommending preventive measures.
• Keeping accurate records of plumbing maintenance activities, repairs, and replacements.
• Adhere to the hotel’s’s environmental, health, and safety procedures and policies.
• Perform other related duties as assigned.

Job Specifications and Qualifications

• Diploma or Bachelors’ Degree in Mechanical Engineering or equivalent work experience.
• Five (5) years’ experience in a similar role.
• Experience in plumbing, gas, electrical and equipment repair.
• Must have previous supervisory experience.
• Working knowledge and ability to repair the HVAC, mechanical and electrical equipment systems within the hotel.

Key Competencies

• Excellent guest service
• Effective communication skills
• Demonstrated leadership ability
• Strong time management
• Record keeping skills.