Job Purpose Statement 

To enable the execution of Compliance Risk Management processes and activities within EBKL to ensure that business is undertaken in a compliant manner to avoid operational losses, fines, penalties, or reputational damage to the organization and enable the competitive advantage of the bank. The job involves enterprise-wide coordination of identification and management of all compliance risks and will include propagating, monitoring, and reporting on compliance with laws, regulations and internal policies, standards, guidelines, and procedures.

Key Accountabilities 

• Assist in timely preparation and circulation of required periodic compliance and financial crime reports to Regulators, Management and Executive Committees, the Board, and the Board Risk Audit Committee (BRAC) particularly regarding the compliance performance of the bank.
• Support the Head of Compliance in coordination of the Defence Council initiatives, and other compliance governance forums.
• Support the Head of Compliance in the preparation of concise packs for presentation to the Board Risk Committee.
• Develop, track and report on the progress of the compliance monitoring plans for the business area to identify significant compliance breaches, exposures, and potential areas of improvement.
• Oversee audits and inspections, coordinating responses to findings and implementing recommendations.
• Maintain a tracker of all issues raised from regulatory inspections, internal and external auditors.
• Assist to coordinate Risk and Control Self-Assessment on the level of Compliance within the department and organization.
• Develop, track and report on the progress of the compliance monitoring plans for the business to identify significant compliance breaches, exposures, and potential areas of improvement.
• Report all material compliance issues, using the established escalation and reporting mechanisms and processes to ensure these issues are resolved swiftly and therefore minimizing the impact of any financial or reputational damages.
• Track the mandatory Compliance-related trainings e.g. AML, ABC trainings.
• Assist to maintain closure packs of any Compliance issues that have been conclusively closed.
• Implement Board risk appetite metrics, revise and consolidate Compliance Risk Management framework and implement applicable policies and procedures.
• Assist to spearhead administrative activities of compliance department.
• Together with CX, assist in prompt resolution of customer complaints

Qualifications

Work Experience: 

• At least six (10) years’ banking experience in with 5 years in operations and/or risk and controls

General Competencies 

• Negotiation, Strategizing, Collaboration, attention to detail, listening skills

Technical Competences 

• Analytics, Business intelligence, financial analysis, Proficiency in MS Applications including presentation skills.

Job Purpose Statement 

To enable the execution of Compliance Risk Management processes and activities within EBKL to ensure that business is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organization and enable the competitive advantage of the bank. The job involves enterprise-wide coordination of identification and management of all compliance risks and will include propagating, monitoring and reporting on compliance with laws, regulations and internal policies, standards, guidelines and procedures.

Key Accountabilities

• Develop, implement, and monitor governance policies and frameworks aligned with regulatory requirements and organizational objectives.
• Support the organization in compliance audits and prepare necessary documentation.
• Track changes in regulatory requirements and update policies accordingly.
• Conduct compliance checks and assist in preparing audit responses.
•  Support risk assessments and maintain risk registers.
• Work closely with senior managers to align governance strategies with business objectives.
• Collaborate with cross-functional teams to ensure consistent application of governance standards.
• Prepare meeting agendas, minutes, and follow-up reports.
•  Maintain accurate records of governance documentation
• Supervise and review report on Post Investigation Actions on AML analysts work, Sanction screening and transaction screening done within a month.
• Customer risk assessment and scoring on a T+1 basis after onboarding.
• Maintain an organized repository of policies and related documents.
• Make a follow up on closure of compliance obligation like PEPs screening.
• Do research on current happenings in the market that can affect bank’s compliance due to regulations.
• Monitor adherence to established frameworks and escalate non-compliance

Qualifications

Knowledge & Skills 

• First Degree
• Professional certification

Key Skills and Competencies

• Good working knowledge of financial sector environment and procedures.
• In depth knowledge and understanding of the legislative and regulatory requirements as it relates to financial institutions as well as internal compliance related policies and procedures.
• 3 years of relevant work experience within financial crime compliance

Technical Competences 

• Analytics, Business intelligence, financial analysis

Role Overview

Regulatory Compliance ensures that a company or organization is in compliance with all applicable laws, regulations, and standards

Key Responsibilities

Regulatory & Business Conduct

• Embedding the highest standards of ethics, including regulatory and business conduct, across EBKL. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Oversee the completion and maintenance of a Business Unit specific Regulatory Universe to effectively enable EBKL’s adherence to the required legislative requirements.
• Drive customization and maintain generic risk management plans (RMPs) to ensure it is appropriate within the regulatory context of the specific Business Unit and all its jurisdictions.
• Fulfil the required regulatory role as prescribed by the relevant governing bodies.
• Inform Business Line Heads, about regulatory inspections and act as a conduit for any information requests, comments, and findings.
• Review and provide input into compliance training material to ensure that it is appropriate for the needs of the business unit therefore providing sufficient understanding and awareness of compliance requirements within the relevant area of operations and develop and deliver bespoke face-to-face training where required.
• Provide advice to management, employees, and relevant committees, across a specific Business Unit, regarding the regulatory universe, relevant compliance frameworks underpinning their operations and any other regulatory developments, to ensure that the Business Unit can comfortably manage compliance risks and conduct business in a compliant manner.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• Develop and ensure maintenance of a robust system for tracking new laws and regulations, interpreting the impact of these laws, and mapping them against current policies and procedures to determine where changes are needed.
• Provide advisory and recommendations to EBKL on compliance matters towards advancing business objectives while meeting legal and regulatory requirements
• Complete and contribute to compliance reports as required by various governance structures, committees and regulations, particularly regarding the compliance performance of the business unit.
• Review Bank policies to include relevant legal and regulatory requirements.
• For new regulations, proactively identify and address gaps in controls, processes and procedures as well as advise on and monitor remediation plans to address any shortcomings in liaison with impacted business unit.
• Act as liaison with regulators by submitting applications for approval, notifications and all relevant correspondences with regulators.
• Report all material compliance issues, using the established escalation and reporting mechanisms and processes to ensure these issues are resolved swiftly and therefore minimising the impact of any financial or reputational damages.
• Receive escalation of risk events and new products that present material Conduct Risks.

Adoption of Compliance Risk Management Framework

• Implement Board risk appetite metrics, revise and consolidate Data Protection Policy and procedures, and implement Regulatory Conduct and Customer Conduct policies and procedures. All policies and procedures to be clear, concise, consistent, and user-friendly.
• Automate Obligations Register (OR) to monitor compliance with applicable regulations and generate Management Information (MI) on issue remediation and forward-looking risks, which are to be reported to NFRC and BRAC.
• Adopt Government Regulatory Relationship Plan (GRRP) to generate business intelligence and MI for NFRC and BRAC. In addition, support regulatory examinations/inspections in EBKL, socialize lessons-learned and ensure effective closure of corrective actions from inspections. Escalate long outstanding items to senior management.
• Collaborate with relevant stakeholders to implement Risk Control Self-Assessment and Compliance testing for key Data Protection, Regulatory Conduct, and Customer Conduct processes, including Complaints Handling, Products/Services Periodic Reviews, Consent Management, Data Subject Rights, GRRP, and New/Amended Laws and Regulations Lifecycle processes.
• Provide to NFRC and BRAC FY23 Affirmation on account of findings from internal audit, regulatory and CFCC second line reviews in 2023 and their resolutions; 2023 EBKL Compliance Risk Assessment, and 2023 gap analysis and remediation.
• Collaborate with relevant stakeholders to remediate data processing agreements for existing customers; ensure qualifying partners, such as bank agents, are registered with Data Commissioners; ensure all channels have effective consent management module; ensure customers’ rights to data erasure and rectification are effective; and ensure data privacy and consumer protection risk assessment are embedded into the new product governance process.
• Review the effectiveness of the Data Loss Prevention Measures through risk assessment and gap analysis of the implementation of the Data Protection Act 2023 and track remedial actions to closure.

Adoption of Conduct Principal Risk Framework

• Implement Board risk appetite metrics, implement Conduct Management Policy, Conduct Risk Plans, and revise Whistleblower, Conflict of Interest, Insider Trading and Market Abuse, Gift and Entertainment policies. All policies to be clear, concise, consistent, and user-friendly.
• Adopt EBKL Conduct Dashboard showing key risk indicators across employee behavior (e.g., attrition, disciplinary data, policy breaches, etc.); conduct of business (e.g., complaints, bundling, mis-selling, conflict of interest, etc.); customers’ rights (e.g., to fair treatment, privacy, transparency, fair and honest dealing, product suitability, grievance redress and compensation). Dashboard to be tracked into NFRCs and BRAC.
• Create a roadmap to migrate Conduct risk monitoring from manual checks and verification to an inclusive data monitoring analytics that connects the activities of individuals and departments, mines complex data terrains to establish outlying activities/patterns and detects potential instances of misconduct or non-compliance before significant financial or reputational damage crystallizes

People management

• Create staff productivity analysis for optimal operating model.
• Develop leave schedule for staff.  No staff should have overdue leave days.
• Facilitate personal development plan for staff. Undertake 40 hours of training.
• Identify successor, if one is not ready, time bound plan to bring them up to speed.
• Provide guidance, mentorship and supervision reportees to enhance their understanding of Business Unit operations and related legislation/regulation. Guide them in the resolution of more complex compliance matters in a manner that enables sufficient transfer of knowledge.

Qualifications

• Bachelor’s degree in business, Finance, or any business-related field.
• Minimum of 5 years of experience in compliance, with knowledge on how to manage anti-bribery & corruption and Conduct risk.
• Strong understanding of relevant laws, regulations, and industry standards, particularly in regulatory compliance and ABC.
• Professional certifications such as Certified Compliance & Ethics Professional (CCEP), Certified Regulatory Manager (CRCM), or equivalent are added advantage.
• Bachelor’s degree in law is an added advantage.

KEY SKILLS AND COMPETENCIES

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple tasks with minimal supervision.
• Attention to detail and commitment to high ethical standards.
• Strong interpersonal skills and the ability to influence and collaborate with diverse teams.

Key Competencies: 

• Ethical Judgment: Demonstrates high standards of ethics and integrity in decision making.
• Attention to Detail: Ensures accuracy and thoroughness in all compliance-related tasks.
• Communication: Clearly conveys information and compliance expectations across all levels of the organization.
• Risk Awareness: Proactively identifies potential compliance risks and suggests mitigation strategies.

Job Purpose:  

The Manager of Regulatory Compliance, Conduct & ABC risk will support Head of compliance in the implementation and management of the Banks Regulatory Compliance, Conduct & ABC programs, ensuring adherence to regulatory requirements and anti-bribery & corruption standards. The role includes maintaining up-to-date knowledge of relevant laws, assisting in risk assessments, conducting compliance audits, and providing guidance to the organization on best practices to ensure that the Bank remains compliant with all applicable laws and regulations.

KEY RESPONSIBILITIES 

Regulatory Compliance:

• Assist in developing, implementing, and maintaining regulatory compliance policies and procedures.
• Assist the Head of regulatory and Head of EBKL compliance Implement the Board of risk appetite metrics, implement Conduct Management Policy, Conduct Risk Plans, and revise Whistleblower, Conflict of Interest, Insider Trading and Market Abuse, Gift and Entertainment policies. All policies to be clear, concise, consistent, and user-friendly
• Monitor regulatory developments and ensure the organization’s compliance with evolving laws, regulations, and standards.
• Maintain, Update and Automate Obligations Register (OR) to monitor compliance with applicable regulations and generate Management Information (MI) on issue remediation and forward-looking risks, which are to be reported to NFRC and BRAC
• Conduct periodic audits and assessments to ensure adherence to regulatory requirements.
• Prepare and submit regulatory reports to relevant authorities.
• Conduct Risk Control Self-Assessment and Compliance testing for key Data Protection, Regulatory Conduct, and Customer Conduct processes, including Complaints Handling, Products/Services Periodic Reviews, Consent Management, Data Subject Rights, GRRP, and New/Amended Laws and Regulations Lifecycle processes.
• Assist in the management of regulatory inspections, Conduct plans and inquiries.

Conduct risk & Anti-Bribery & Corruption (ABC):

• Participate in the development, review, and enhancement of EBKL policies and procedures related to Regulatory compliance ABC and Conduct risk.
• Support EBKL businesses/functions and the third-party team to conduct Enhanced Due Diligence (EDD) reviews of ABC high risk transactions and relationships such as hiring, strategic transactions (JV, M&A, Partnerships etc.).
• Provide Subject Matter Expert (SME) advice to the EBKL business/Functions related to ABC risk and conduct risk.
• Support EBKL in the development and delivery of the training programs and awareness initiatives on ABC and conduct risk.
• Undertaking EBKL ABC and Conduct risk deep dives as may be deemed necessary.
• creation and execution of EBKL conduct plans, provision of subject matter expert guidance on Gifting and entertainment, sponsorship and donation and processes, and day to day liaison with regulatory bodies.
• Collaborate with internal audit teams to provide relevant information, insights, and support during internal audits related to ABC and Conduct risk.
• Participate in industry forums, conferences, and working groups related to ABC and Conduct risk, staying informed of best practices and benchmarking against peers.
• Foster a strong risk culture within the ABC and Conduct risk department and across the organization, promoting awareness, accountability, and a proactive approach to managing ABC and conduct risks.
• Monitor changes in relevant industry regulations, guidelines, and best practices, ensuring the ABC and Conduct risk department’s activities remain compliant and updated accordingly.
• Support businesses and functions to establish and maintain conduct plans by providing SME guidance.
•  Provide 2LoD oversight and challenge in conduct risk identification, monitoring and mitigation by validating business and function conduct plans.

Risk Management:

• Assist in identifying, assessing, and mitigating compliance risks.
• Support the implementation of risk management frameworks and regulatory compliance
• Monitor compliance risk indicators and escalate issues as needed.

Training & Development:

• Develop and deliver EBKL compliance training programs for employees at all levels.
• Create educational materials on Conduct risk, regulatory compliance and ABC practices.

Reporting:

• Prepare regular reports for EBKL senior management on compliance and ABC activities.
• Track and report on EBKL key compliance metrics and performance indicators.

Collaboration:

• Work closely with internal stakeholders, including legal, finance, and operations teams, to ensure cohesive compliance efforts.
• Liaise with external auditors and regulators when required

Qualifications 

• Bachelor’s degree in business, Finance, or any business-related field.
• Minimum of 4 years of experience in compliance, with knowledge on how to manage anti-bribery & corruption and Conduct risk.
• Strong understanding of relevant laws, regulations, and industry standards, particularly in regulatory compliance and ABC.
• Professional certifications such as Certified Compliance & Ethics Professional (CCEP), Certified Regulatory Manager (CRCM), or equivalent are added advantage.
• Bachelor’s degree in law is an added advantage.

KEY SKILLS AND COMPETENCIES

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple tasks with minimal supervision.
• Attention to detail and commitment to high ethical standards.
• Strong interpersonal skills and the ability to influence and collaborate with diverse teams.

Key Competencies: 

• Ethical Judgment: Demonstrates high standards of ethics and integrity in decision making.
• Attention to Detail: Ensures accuracy and thoroughness in all compliance-related tasks.
• Communication: Clearly conveys information and compliance expectations across all levels of the organization.
• Risk Awareness: Proactively identifies potential compliance risks and suggests mitigation strategies.