ABOUT THE OPPORTUNITY & RESPONSIBILITIES

• Inkomoko Kenya is looking to hire qualified, dedicated and highly talented team members who will ensure that the company has skills needed to facilitate its business operations and growth.
• Please note, we are hiring for Dadaab and Lodwar. Should you be successful, you will be based in either of the locations mentioned above.

The Business Associate will join our team with core responsibilities as follows:

Client Mobilization (10% of your time)

• Identify and enroll entrepreneurs in their location(s) based on the criteria and quota to be enrolled in the program
• Communicate program details to refugee participants, and confirm messages have been received.
• Represent Inkomoko Kenya as an ambassador and participate in outreach activities to existing structures in refugee communities.
• Advise on participants’ criteria to fit the culture and existing businesses.
• Communicate to Inkomoko Kenya leadership about any challenge faced by participants during program implementation.

Training (40% of your time)

• Ensure that all the entrepreneurs in the program are informed and attend all the training.
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time.
• Assist the BDA in the training using Inkomoko training materials in Swahili and English
• Review and advise the Senior Trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

Business Consulting & Client Relationship Management (40% of the time)

• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system.
• Conducting monthly site visits to assess business needs and opportunities.
• Generate cash flow statements and profitability analyses with clients
• Provide informed, strategic, and realistic advice helping the client meet their objectives, or shift their objectives towards better sustainability/profitability.
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses.
• Connect clients to other Inkomoko   Kenya services, including training and access to finance.
• Keep up-to-date with the clients’ business information in an accurate manner.
• Assist the investment team with applications for finance, due diligence, and clients’ investment payments.
• Organize group consulting sessions and refresher training for clients?

Coordination and administration (10% time)

• Develop a good relationship with all partners and local authorities in the region.
• Provide weekly and monthly reports on time.
• Work closely with the Senior Trainer and Business Development Manager to organize activities.
• Assist other Inkomoko Kenya staff with all the region’s communications.
• Make sure activities are done in a timely manner.
• Assist the MEL team with surveys and data collection.
• Provide administrative support as needed.
• Perform any other duties as assigned.

WHO WE ARE LOOKING FOR:

The ideal candidate will fulfill the following requirements:

• 1+ years of work experience in a relevant or applicable field.
• Experience in consulting, business planning, and providing business advice.
• Strong financial and accounting skills; familiarity with business financial policies in Kenya
• Flexible and able to deliver results under pressure.
• Excellent computer skills, especially with MS Excel and Word.
• Good written and oral communication skills.
• Good presentation and training skills.
• Shows perseverance, personal integrity, and critical thinking skills.
• Outgoing and social.
• Honest and professional.
• University education OR currently pursuing it.
• Excellent communicator to audiences in Swahili and English
• Access to a smartphone 24/7 is a plus.
• The candidate should not be employed by any other organization with camp/settlement activities.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

• This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities.  As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.
• Please note, we are hiring for Eldoret, Nairobi and Mombasa. Should you be successful, you will be based in either of the locations mentioned above.

Specifically, the positions responsibilities include:

CLIENT MOBILIZATION (10%)

• Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
• Communicate program details to the community participants and confirm messages have been received.
• Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
• Advise on participants’ criteria to fit the culture and existing businesses in the community.
• Communicate to Inkomoko leadership about any challenge faced by participants during program implementation

TRAINING (40%)

• Ensure that all the clients in the program are informed and attend all the training
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
• Provide the training using Inkomoko training materials in the applicable local languages, eg Somali, Kinyarwanda, Kiswahili and English
• Review and advise the Senior trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)

• The intake process for clients, including baseline M&E and tracking in our electronic system
• Conducting monthly site visits to assess business need and opportunity
• Generate cash flow statements and profitability analyses with clients
• Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training, access to finance, market access.
• Keep up-to-date the clients’ business information in an accurate manner
• Assist investment colleagues with investment applications, due diligence, and clients’ credit payment

COMMUNITY  ACTIVITIES COORDINATION AND ADMINISTRATION (10%)

• Develop a good relationship with all partners and local authorities in Nairobi
• Provide weekly and monthly reports on time.
• Represent Inkomoko in our current locations: Eastliegh, Kitengela, Kasarani and Kawangware.
• Work closely with the Senior Business Development Advisor and Senior Trainer  to organize community engagement events.
• Assist Inkomoko staff with all in-county communications.
• Make sure activities in the community are done in a timely manner.
• Assist the M&E team with surveys and data collection in the Nairobi Region.
• Provide administrative support as needed.
• Perform any other duties as assigned

WHO WE ARE LOOKING FOR

• Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
• Relationship skills (coaching, listening, empathy, trust)
• Fluency and Excellent communicator to audiences in English,  Swahili.
• Basic understanding and interest of micro and small businesses
• Show personal drive, initiative and learning agility
• Strong financial and accounting skills; familiarity with business financial policies in Kenya.
• Flexible and able to deliver results under pressure
• University education with  background in business studies.
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• Must be based in the respective location.
• Access to a smartphone 24/7 is a plus.
• The Candidate should not be employed by any other organization currently.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

• This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities.  As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities. We are hiring for Garissa & Dadaab and the successful candidates will be based in these locations.

Specifically, the positions responsibilities include:

CLIENT MOBILIZATION (10%)

• Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
• Communicate program details to the community participants and confirm messages have been received.
• Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
• Advise on participants’ criteria to fit the culture and existing businesses in the community.
• Communicate to Inkomoko leadership about any challenge faced by participants during program implementation

TRAINING (40%)

• Ensure that all the entrepreneurs in the program are informed and attend all the training
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
• Provide the training using Inkomoko training materials in Somali, Kiswahili and English
• Review and advise the Senior trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)

• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system
• Conducting monthly site visits to assess business need and opportunity
• Support and follow up on clients to ensure they are adopting the recommended business practices.
• Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training and access to finance
• Keep up-to-date the clients’ business information in an accurate manner
• Assist investment colleagues with investment applications, due diligence, and clients’ credit Payment

COMMUNITY  ACTIVITIES COORDINATION AND ADMINISTRATION (10%)

• Develop a good relationship with all partners and local authorities in Garissa.
• Provide weekly and monthly reports on time.
• Represent Inkomoko in Garissa,Hagadera,Ifo and Dagahley camps stakeholder meetings.
• Work closely with the Senior Business Development Advisor and Senior Trainer  to organize community activities
• Assist Inkomoko staff with all in-county communications.
• Make sure activities in the community are done in a timely manner.
• Assist the M&E team with surveys and data collection in Garissa and Dadaab
• Provide administrative support as needed.
• Perform any other duties as assigned

WHO WE ARE LOOKING FOR

• Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
• Relationship skills (coaching, listening, empathy, trust)
• Fluency and Excellent communicator to audiences in English,  Swahili and Somali highly desirable
• Basic understanding and interest of micro and small businesses
• Show personal drive, initiative and learning agility
• Strong financial and accounting skills; familiarity with business financial policies in Kenya
• Flexible and able to deliver results under pressure
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• University education/or currently pursuing  Business Administration, Entrepreneurship or any other relevant field
• Must be based in the respective location.
• Access to a smartphone 24/7 is a plus.
• The Candidate should not be employed by any other organization currently

• This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities.  As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities. We are hiring for Kakuma & Lodwar. Successful candidates will be based in either of the above locations.

Specifically, the positions responsibilities include:

CLIENT MOBILIZATION (10%)

• Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
• Communicate program details to the community participants and confirm messages have been received.
• Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
• Advise on participants’ criteria to fit the culture and existing businesses in the community.
• Communicate to Inkomoko leadership about any challenge faced by participants during program implementation

TRAINING (40%)

• Ensure that all the entrepreneurs in the program are informed and attend all the training
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
• Provide the training using Inkomoko training materials in  Kiswahili, English & local language.
• Review and advise the Senior trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)

• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system
• Conducting monthly site visits to assess business need and opportunity
• Support and follow up on clients to ensure they are adopting the recommended business practices.
• Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training and access to finance
• Keep up-to-date the clients’ business information in an accurate manner
• Assist investment colleagues with investment applications, due diligence, and clients’ credit Payment

COMMUNITY  ACTIVITIES COORDINATION AND ADMINISTRATION (10%)

• Develop a good relationship with all partners and local authorities.
• Provide weekly and monthly reports on time.
• Represent Inkomoko stakeholder meetings.
• Work closely with the Senior Business Development Advisor and Senior Trainer  to organize community activities
• Assist Inkomoko staff with all in-county communications.
• Make sure activities in the community are done in a timely manner.
• Assist the M&E team with surveys and data collection.
• Provide administrative support as needed.
• Perform any other duties as assigned

WHO WE ARE LOOKING FOR

• Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
• Relationship skills (coaching, listening, empathy, trust)
• Fluency and Excellent communicator to audiences in English, Swahili.
• Basic understanding and interest of micro and small businesses
• Show personal drive, initiative and learning agility
• Strong financial and accounting skills; familiarity with business financial policies in Kenya
• Flexible and able to deliver results under pressure
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• University education/or currently pursuing  Business Administration, Entrepreneurship or any other relevant field
• Must be based in the respective location.
• Access to a smartphone 24/7 is a plus.
• The Candidate should not be employed by any other organization currently.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

• Inkomoko seeks a highly talented, organized, and serious individual to help implement our market linkages strategy. Please note, we are hiring for Garissa, Kakuma, Lodwar and Mombasa. Should you be successful, you will be based in either of the locations mentioned above. The BDA will take on the following responsibilities:

Buyer Engagement

• Identify and build relationships with new buyers to expand sales opportunities for our MSME clients. This will entail conducting research to understand market trends (demand and supply gaps in the market), challenges and opportunities.
• Cultivate and strengthen relationships with our existing buyer network.
• Facilitate connections between buyers and our MSME clients, including sending supplier shortlists and matchmaking reports to potential buyers.
• Work with Location Leads to identify and recruit entrepreneurs with potential to be linked with markets.
• Represent Inkomoko in different entrepreneur forums, always aiming to build relationships with potential buyers
• Coordinate and organize events and activities for market linkages. These may include networking events, online and offline communities, market days, and tours.

Tender Distribution:

• Directly manage the tender distribution service for our clients, including tender scrapping, tender vetting, and distribution to clients
• Provide bid preparation support to clients. This will entail explaining tender requirements and providing bid preparation support where necessary.
• Work with field teams to identify clients that are a good fit for our tender distribution service and encourage them to apply.

Research

• Conduct monthly site visits to assess market linkages needs and opportunities for clients and to provide support to field teams.
• Monitor market trends, including demand and supply, identify gaps and opportunities in the market and generate actionable for the market linkages programs

Value chain integration

• Help design value chain integration programs, including identifying clients that are a good fit for these programs and mapping and bringing onboard external partners.
• Drive implementation of value chain integration programs for our clients

Management

• Supervise & train the Graduate Trainees and Interns as needed.

WHO WE ARE LOOKING FOR:

The ideal candidate will fulfill the following requirements:

• Bachelor’s degree in Business Administration, Economics, or a related field
• 3+ years of experience in consulting, business planning, and providing business advice to MSMEs
• A strong desire to learn market systems approaches to business development.
• Demonstrated ability to build and maintain partnerships with buyers
• Basic understanding of tender and procurement processes – bid preparation and application process
• Flexible and able to deliver results under pressure.
• Excellent computer skills, especially with MS Excel, Word, and PowerPoint.
• Excellent written and oral communications skills in English & Swahili
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills.
• Access to a smartphone 24/7 is a plus.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

• Inkomoko is seeking an exceptional Senior Business Development Advisor – Market Linkage to help drive our market linkages services to our more than 40,000 MSME clients.  This role will entail building strategic relationships with buyers in different industry sectors, including INGOs, public institutions, and private organizations. The BDA will be responsible for interacting with the local business community, look out for market opportunities suitable for our clients, and build lasting relationships with local buyers, engaging with existing and new buyers, and connecting them with our MSME clients. S/HE will also support tender distribution service and help to integrate 50 MSMEs into value chains, with a focus on helping micro and small-scale producers acquire product certification from relevant government institutions.

Key Responsibilities

• Buyer engagement: Identify and cultivate relationships with existing and new buyers to expand sales opportunities for our MSME clients; facilitate connections between buyers and our MSME clients.
• Tender distribution oversight: Manage the pilot tender distribution service for small and medium clients. This will include providing training on bid preparation and application.
• MSME integration into formal value chains: Lead efforts to integrate MSMEs, especially micro and small-scale producers, into formal value chains; this will involve collaborating with relevant government institutions and stakeholders to facilitate the acquisition of product certification  for select- MSME clients.
• Supervise market research: Oversee and manage market research activities, providing guidance and support, and ensuring the team’s performance is up to standards; and ensures that all research activities adhere to organization standards and best practices while upholding data privacy and ethical guidelines.
• Manage and coach a team of Business Associates and graduate trainees and ensure service quality: Give direction, support, and advice to ML team Business associates and graduate trainees to develop their skills, knowledge, and abilities essential to deliver higher-quality market linkage services to clients.
• Collaboration with Programs Manager: Work closely with the Programs Manager to align market linkages activities with the overall Business Growth Services strategy; generate and share insights and recommendations to contribute to the development of meaningful market linkages services for our clients

WHO WE ARE LOOKING FOR

The ideal candidate will fulfill the following requirements:

• Bachelor’s degree in marketing, Business, Economics, or related field
• 5+ years of work experience in relevant or applicable field
• Strong leadership and team management skills
• Exceptional interpersonal and communication skills
• Exceptional business acumen
• Demonstrated ability to build and maintain partnerships with buyers.
• Experience providing market linkages services to MSMEs, preferably including refugee owned.
• Experience working with MSMEs, fostering value chain integration.
• A strong understanding of tender and procurement processes – bid preparation and application process
• Previous strong sales experience would be a huge plus.
• Previous experience managing people.
• Strong work and collaboration skills

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

• Inkomoko Kenya seeks a highly talented, organized Senior Trainer who will manage and train a team of Business Development Advisors and Training Support Associates in the livelihood program in Kakuma, replicating the success of Inkomoko in Rwanda and Dadaab refugee complex.

The Senior Trainer will join our team with core responsibilities as follows:
RESPONSIBILITIES

MANAGEMENT (40% time)

Supervision and Team Management:

• Oversee the Training Support Associates team in Kakuma County, including setting work plans, contributing to quarterly performance reviews, and conducting weekly staff check-ins to ensure their alignment with objectives.

Strategic Planning and Goal Alignment:

• Maintain continuous awareness of key program goals, developing daily strategies to achieve targets in line with the allocated budget and organizational culture.

Resource Management and Compliance:

• Collaborate with the Training Manager to plan and manage budgetary allocations, staffing, and other essential resources required to achieve program outcomes effectively.
• Interpret, apply, and ensure departmental compliance with relevant donor guidelines, local policies, laws, and regulations.

Leadership and Communication:

• Lead local staff meetings and organizational activities, effectively disseminating information and encouraging collaboration among team members.
• Ensure strict adherence to organizational HR policies among supervised staff, taking necessary disciplinary actions as needed.

Stakeholder Engagement and Representation:

• Work closely with the Training Manager to ensure seamless operations across various departments such as Managing Director, Loan Department, Finance Department, etc.
• Serve as a strong ambassador for the organizational culture, ensuring its understanding and adherence among all supervised staff.
• Represent the company professionally in stakeholders’ meetings, government events, and other official engagements when the Regional Director or Training Manager is absent.

Reporting and Strategic Insight:

• Continuously monitor industry trends, identify potential risks, and highlight significant activities, promptly escalating these insights to higher management for strategic considerations.

TRAINING IMPLEMENTATION (50% Time)

• Develop and curate tailored content aligned with the unique requirements of clients and the dynamic landscape of refugee businesses in Kenya, Rwanda, and Ethiopia.
• Oversee comprehensive training sessions across all locations within Kakuma County for incoming clients, ensuring consistency and quality.
• Facilitate the continuous professional development of Business Development Advisors (BDAs) by implementing a structured training of trainers program within ongoing classes.
• Utilize a diverse array of innovative training methodologies across multiple locations to cater to varying learning styles and needs effectively.
• Lead training sessions while closely observing and mentoring all Business Development Advisors throughout the training conducted across different sites.
• Identify and prioritize clients requiring specialized attention, directing them to the appropriate Business Development Advisors based on location-specific needs.
• Collaborate with Business Development Advisors and Training Support Associates to orchestrate training activities for clients and partners, ensuring their active engagement and participation.
• Produce comprehensive training reports for designated locations, maintaining up-to-date online documentation to track progress and insights effectively.

OPERATIONS & ADMINISTRATION (10% Time)

Administrative and Reporting Responsibilities:

• Accurately log billable hours and activities into organizational tracking systems such as Odoo, ensuring precise records for invoicing and reporting purposes.
• Ensure the training schedule is consistently updated and accessible on both the calendar and the organization’s website, ensuring transparency and accessibility for all stakeholders.
• Collaborate closely with the Monitoring, Evaluation & Learning department to evaluate the impact and value of training programs for entrepreneurs, contributing to comprehensive assessments.

Logistical Coordination and Support:

• Efficiently coordinate and manage Training Support Associates and other training staff or instructors, ensuring seamless logistics for all training activities.
• Attend all Company-wide meetings, actively upholding and promoting organizational values in various situations and interactions.

Reporting and Stakeholder Engagement:

• Provide comprehensive participant or financial reports to funders and partners as required, ensuring transparency and accountability in line with organizational commitments.

WHO WE ARE LOOKING FOR:

The ideal candidate will fulfill the following requirements:

• 5+ years of work experience in relevant fields and serving entrepreneurs
• Education requirement: University degree, Project Management, and other relevant academic qualification
• Has experience  and speaking the main languages since the Kakuma context in Turkana County been effective for efficiency
• Experience business training, facilitation, content development, business consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Kakuma
• Flexible and able to deliver results under pressure
• Experience working and managing teams remotely
• Excellent computer skills, especially with MS Excel, Word, project management tools(ie: Trello, etc.)
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• Excellent communicator to audiences in Swahili and English.
• Access to a smartphone 24/7
• Candidate should not be employed by any other organization with Camp activities currently

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

• Reporting to the Senior Trainer, the trainer will implement Inkomoko training for a variety of businesses in Lodwar. Specific responsibilities include:

TRAINING IMPLEMENTATION (70%)

• Deploy a wide variety of training methods – both in-person and digital – iterating as needed.
• Identify needs of the different clients sets and come up with viable solutions for them to suit their gaps and needs in terms of training.
• Implement training in your location(s) according to Inkomoko curriculum and method.
• Recommend clients that need extra/specific attention to the relevant Business Development Advisors of the location.
• Participate in capacity-building workshops on a range of topics related to business growth, accounting, finance, marketing, human-centered design, innovation, etc
• Assist Senior Trainers to develop and harmonize training content to fit MSMEs needs.
• Coordinate with BDAs/field officer efforts about the training to clients and partners to ensure full participation.
• Draft training reports from assigned locations and update the online report.

MANAGEMENT & COORDINATION (20%)

• Collaborate with location leaders to establish the training calendar.
• Manage trainings for all incoming clients in your specific locations
• Represent the company in a highly professional manner in stakeholders’ and government meetings and events in the absence of the Director and Training manager.
• Coordinate with Marketing/communications efforts about the trainings to clients and partners to ensure full participation
• Manage the Training support associate in your location to implement training logistics

OPERATIONS & ADMINISTRATION (10% time)

• Record billable hours and activities in organizational tracking systems (Odoo, etc)
• Work with the Monitoring & Evaluation Manager to conducts spot checks and ensure trainings are assessed for impact and value to entrepreneurs
• Attend all Company-wide meetings and maintain organizational values in all situations

Minimum Qualifications

The ideal candidate will fulfill the following requirements:

• +3 years of work experience in relevant fields and serving entrepreneurs.
• Education requirement: University degree in Business Management, and other relevant academic qualification)
• Experience business training, facilitation, and providing business advice.
• Financial and accounting skills; familiarity with business financial policies in Kenya
• Flexible and able to deliver results under pressure.
• Experience working with several teams remotely.
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills.
• Outgoing and Social
• Honest and professional
• Excellent communicator to audiences in Ng’aturkana, Swahili and English.

ABOUT THE ROLE AND RESPONSIBILITIES

• The MEL Associate will be based in Kakuma, with frequent travel to different sites in the region. He/she will report to the MEL Manager Kenya, based in Nairobi. The roles and responsibilities for this position include:

Data Collection (50%)

• Lead local data collection and data quality checks for Dadaab, Kakuma, Lodwar & Garissa, working with the program teams and the MEL teams for a coordinated approach.
• Work with the data team to provide feedback on the qualitative and quantitative data collection tools.
• Work with the manager to plan and execute data collections processes, including surveys and focus group discussions with a variety of client types
• Communicate with clients about data collection plans and processes, and organize all logistics for successful collection
• Update the project monitoring plan and monitor the indicators of different projects
• Test survey materials, and incorporate feedback in consultation with the MEL team
• Train and support field staff on the routine monitoring data collection tools, like Survey CTO and Kobo
• Recruit, train, and supervise enumerators or internal stakeholders, ensuring they are trained and following all interview protocols for data collection
• Supervise the data collection in English, on the phone, or with digital tools/systems
• Lead focus group discussions, facilitating and taking notes to capture meaningful insights
• Ensure that surveys and M&E tasks are implemented in accordance with the M&E standard operating procedures set by Inkomoko

Data Organization and Reporting (30%)

• Ensure high data quality and completeness by conducting data cleaning exercises
• Ensure proper storage of data and use of appropriate guidelines to ensure Inkomoko and client confidentiality
• Transcribe data from focus group discussions
• Analyze data in excel and other analysis tools and write summary reports
• Develop and share routine monitoring reports on monthly basis with program colleagues
• Assist in data analysis and donor/partner reporting
• Ensure data and privacy protections for all content
• Follow up and implement policies and protocols for all company and client data

Other MEL Responsibilities (20%)

• Ensure client’s perspective is incorporated in quarterly program review
• Support the communication team in gathering significant success stories
• Team meetings and general participation in a variety of company learning and collaboration activities
• Willingness and ability to travel 30% of your time to other field offices/ locations
• Perform any other activities related to MEL

CANDIDATE QUALIFICATIONS

The MEL Associate should have experience in MEL, including managing complex data collection processes. Successful candidates will need to demonstrate:

• Bachelor’s degree required
• 3 years of work experience in MEL or statistics fields
• Experience with Kobo, Survey CTO, Stata, R, PowerBi is a plus, but excellent Excel skills are required.
• Experience managing teams of enumerators
• Technical skills and experience in data collection, tool development using mobile data collection software, and data management protocols
• Experience in quantitative and qualitative data methods
• Experience in statistical analysis software and or qualitative data analysis software
• Ability to prioritize tasks and manage multiple deadlines – must be strategic and operational

About the Opportunity

• Reporting to the Chief Operating Officer, the Managing Director is the most senior leader for Kenya, responsible for driving Inkomoko’s competitive advantage to meet and exceed our strategic goals across the country.  The MD contextualizes Inkomoko’s work for Kenya, and also aligns with the unified goals for Inkomoko across Africa.

Responsibilities

Specific Managing Director responsibilities include:

STRATEGY & MANAGEMENT (30% time)

• Be an exemplar of organizational culture, business ethics, professionalism, and results
• Set and implement Inkomoko’s growth strategy in the Kenya in alignment with the company’s comprehensive strategic plan, and set annual performance milestones
• Consistently advance, analyze, and adjust as necessary the country-wide strategies, based on changing market conditions, opportunities, and insights
• Manage all Kenya contracts, including regular review with Inkomoko’s legal advisors
• Ensure adherence with all relevant local laws and regulations
• Lead country-wide security and risk management – legal, financial, physical, reputational, etc. Develops strategies to keep staff and clients safe.
• Be a phenomenally proactive and transparent communicator with Directors, C-level colleagues, and regional leaders from Inkomoko – ensuring transparency and smooth coordination

FINANCIAL MANAGEMENT & REVENUE GENERATION (25% time)

• Develop and manage the annual and multi-year company budgets, ensuring resources are strategically allocated, in partnership with the Finance Department
• Actively solicit profitable contracts and grants, and work with the fundraising team to produce proposals and budgets to secure these resources
• Review and manage the company’s finances to stay within budget – both for revenue and expenses – and ensure fiscal sustainability
• Work with CEO’s office to fundraise – relationship building, donor engagement, reporting, presentations
• Participate in the annual audit process and other financial compliance

EXTERNAL RELATIONS (25% time)

• Serve as the lead country spokesperson in relevant local and international media, conferences, and other forums
• Lead Inkomoko’s government relations, collaborations with ministries, and lead advocacy efforts with our policy advisors and staff
• Lead the Kenya Advisory Board of leaders from across the country, representing our clients, partners, and geographic diversity
• Seek new opportunities to expand the company brand, reputation, and services

PROGRAM IMPACT & EXPANSION (20% time)

• Jointly supervise Program Directors to meet impact objectives.
• Lead in-country geographic expansion, including market-entry strategy, partnerships development, resource allocation
• Work closely with the Monitoring, Evaluation & Learning dept to generate insights, and action those for the benefit of the company and clients.

Minimum Qualifications

• While the description above provides an overview of some key areas of focus, we’re looking for a seasoned leader who can continue to grow the organization, its impact, and has the drive and flexibility to adapt themselves to the goals at hand.

In that vein, the Managing Director will be:

• Representative of the communities we serve, including women, youth, Kenyan, and refugees
• Passionate about improving livelihoods and communities through entrepreneurship
• Commitment to equity, inclusion, fairness, and lives those values in all decisions – ability to connect and respect across cultures is a must.
• Experienced leading executive teams to meet strategic objectives
• Comfortable with ambiguity – does not ask for clarity, but rather helps create it
• Skilled in fundraising, with a network of relevant partners
• Excellent in interpersonal relationships, with an ability to establish rapport, collaborate, and build trust through both words and actions
• Excited to give and receive feedback to/from a diverse range of colleagues
• Proven ability to build partnerships with government
• High levels of discretion, diplomacy, and sophistication when engaging key stakeholders
• Impeccable integrity, trustworthiness, and professionalism – be true to your word, accountable, and deliver high quality work
• Excellent written and verbal communication in Swahili and English.
• Advanced education qualification (professional qualifications, relevant masters, or MBA)