Main Purpose of the Job – (Job Summary)

As the Information Systems Audit Manager, you will be responsible for overseeing and managing the information systems audit function. Your primary focus will be on ensuring the adequacy and effectiveness of system controls, safeguarding company data, and maintaining systems integrity. You will lead a team of auditors, plan and execute audits, and provide comprehensive reports to senior management, contributing to the organization’s overall security and efficiency.

Main Responsibilities

• Managing the IS Audit team, overseeing the formulation, and execution of the IS Audit plan.
• Leading reviews of the company’s information systems, internal controls, and security measures, providing recommendations for improvement.
• Reviewing the adequacy and effectiveness of internal and security controls on new information systems and system changes, offering improvement suggestions.
• Developing detailed information systems audit programs based on documented procedures for each audit assignment.
• Conducting comprehensive audit tests on all automated systems according to the approved Annual Audit Plan, discussing outcomes with line management, and proposing improvements.
• Performing pre-implementation reviews of projects involving new IT software and hardware, assessing technical viability, and recommending enhancements.
• Leading post-implementation reviews of newly installed information systems and system changes, providing improvement recommendations.
• Reviewing internal controls related to Business Continuity and Disaster Recovery Plans, proposing enhancements.
• Drafting detailed reports, including findings, implications, and recommendations, and discussing them with senior management and relevant personnel.
• Finalizing reports with findings, implications, recommendations, management comments, and implementation schedules, seeking approval from the Chief Internal Auditor.
• Managing and conducting post-implementation reviews of previous audit recommendations, reporting on implementation status.
• Ensuring the implementation of the IS Audit Plan and updating the Chief Internal Auditor periodically.
• Reviewing audit programs developed by the IS Audit Assistant for completeness.
• Reviewing audit working papers and draft reports prepared by the IS Audit Assistant.
• Managing talent within the IS Audit team, providing coaching, mentoring, development, motivation, training, and evaluations for staff members.

2    or  3 Key Deliverables (specific to this position)

• Percentage of audit recommendations implemented
• Implementation of the Annual IS Audit Plan
• Regular Reports to management through the Chief Internal Auditor

Job Specifications

Academic Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field from a recognized university
• Master’s Degree is an added advantage

Professional Qualifications

• Certified Information Systems Auditor (CISA);
• Certified Information Security Manager (CISM) or Certified Information System Security Professional (CISSP)
• Membership to a professional association

Relevant Experience

• At least 6 years of relevant experience at Manager level

Main Purpose of the Job – (Job Summary)

• Developing and managing the Pension and Individual Life claims processes to achieve customer satisfaction in line with the company strategy.

Main Responsibilities 

• Ensure implementation of the Life department claims strategy, policies, processes and procedures to support the achievement of the overall business objectives.
• Support the full implementation of online claims settlement.
• Implement Document Management system to ensure paperless process.
• Do proper vetting and verification of claims documents and processes.
• Ensure correct computations of all claims and commissions and rewards.
• Support the mentoring claims team members.
• Ensuring proper reports are prepared and filed for decision making purpose.
• Following on outstanding claims and initiating settlement mechanism process.
• Offering advice to the department on claims decision making process.
• Ensuring that the business strategy and company policies in relation to pension and individual life claims comply with all regulatory provisions and statutory requirements and the same is understood by the life staff handling claims.
• Coordination of work in the life department claims sections.
• Identifying, implementing and benchmarking best practices in claims management.
• Support an efficient customer service to both internal and external client by providing required services.
• Implementing change initiatives to achieve desired business plans and culture.
• Any other duties assigned

Job Specifications
Academic Qualifications

• Bachelors Degree In Business or any other related field

Professional Qualifications

•  ACII/AIIK OR
•  CPA

 Relevant Experience

• At least 5. years of relevant experience

Main Purpose of the Job – (Job Summary)

• Carrying out full scheme and member onboarding process, policy issuance, contribution reconciliations, postings, scheme secretarial services, facilitating trustee meetings, Annual General Meetings and filing returns to regulatory Authorities to achieve overall pension departmental objectives.

Main Responsibilities 

• Ensure a proper member and employer/ sponsor onboarding by ensuring full and correct onboarding documents have been received and vetted.
• Ensure correct postings are done in a timely manner and reconciliation of the same done.
• Oversee the Preparation and provision of all schemes contributions, withdrawals and expenses schedules to the Fund account.
• Supervise the submission of quarterly returns to Retirement Benefits Authority (RBA).
• Ensuring all schemes AGM’s (Annual General Meetings) and trustee meetings are held as per the regulations.
• Preparing and sending the AGM’s and trustee meeting’s agenda notice for all schemes and taking and filing the minutes.
• Preparing quality reports for the AGM and quarterly trustee meetings.
• Oversee the posting of all scheme contributions.
• Ensuring that schemes correspondences are filed in an orderly manner and all receipts and contribution lists safely kept.
• Maintaining a scheme compliant checklist for decision making and acting appropriately to ensure compliance.
• Ensuring regular updating of member nomination forms.
• Ensure proper Capturing of data for new members and scheme details.
• Maintaining a high standard of customer service through timely and quality response to all clients’ requests and needs.
• Tracking on schemes contributions and following aggressively on any outstanding.
• Carrying out reconciliation of all schemes contributions and withdrawals.
• Preparing fund value reports for fund managed schemes.
• Liasing with external service providers on transfer cases.
• Any other duties assigned

Job Specifications

Academic Qualifications

• Degree in Insurance or Business related courses

Professional Qualifications

• Diploma in ACII/AIIK

Relevant Experience

• At least 2 years of relevant experience

Main Purpose of the Job – (Job Summary)

• Developing and managing the Pension and Individual Life claims processes to achieve customer satisfaction in line with the company strategy.

Main Responsibilities 

• Formulating and leading in the implementation of the Life department claims strategy, policies, processes and procedures to support the achievement of the overall business objectives.
• Oversee the full implementation of online claims settlement.
• Supervise the Document Management system to ensure paperless process.
• Ensure proper vetting and verification of claims documents and processes.
• Ensure correct computation of all claims, commissions and rewards.
• Coaching and mentoring life department claims team members.
• Ensuring proper reports are prepared and filed for decision making purpose.
• Following on outstanding claims and initiating settlement mechanism process.
• Offering advice to the department on claims decision making process.
• Ensuring that the business strategy and company policies in relation to pension and individual life claims comply with all regulatory provisions and the same is understood by the life staff handling claims.
• Coordination of work in the life department claims sections.
• Identifying, implementing and benchmarking best practices in claims management.
• Ensuring customer service to both internal and external client by providing required services.
• Managing and implementing change initiatives to achieve desired business plans and culture.
• Any other duties assigned

Job Specifications

Academic Qualifications

• Bachelors Degree In Business or any other related field

Professional Qualifications

• ACII/AIIK OR
• CPA

Relevant Experience

• At least 5. years of relevant experience