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27 Sep 2025

Submit CVs – New Recruitment at Kilimall

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Job Description

Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Product…

Website Operations

Core Responsibilities

  • End-to-End Website Operations
  • Oversee the overall planning, setup, and continuous optimization of the company website/platform, coordinating channel resources and content updates to enhance user experience and page views. Develop and implement SEO/SEM strategies; proficiently use tools such as Ahrefs and Semrush to improve keyword rankings and drive organic traffic growth.
  • Monitor and analyze data from Google Analytics and other plat- forms to understand user behavior and conversion funnels, pro- ducing actionable operational strategies.
  • Cross-Team Collaboration & Project Management
  • Coordinate with design, development, and marketing teams to drive website feature enhancements, promotional campaigns, and brand exposure initiatives.
  • Formulate annual/quarterly operational plans, break down KPIs for team members, oversee progress, and improve efficiency. Client & Resource Management
  • Develop and maintain B2B partnerships, identify client needs, and provide customized operational solutions (e.g., corporate recruit- ment zones, brand showcase pages).
  • Integrate external resources (media, KOLs), design standardized cooperation processes, and enhance the commercial value of the platform.
  • Industry & Competitor Analysis
  • Keep track of internet industry trends, analyze competitor strate- gies, and propose differentiated operational plans (e.g., user growth, content innovation).

Hard Skills

Requirements

  • Minimum 3 years of website operations experience; background in vertical industries such as healthcare, e-commerce, or logis- tics preferred.
  • Experience in multi-language/multi-region website operations is a plus.
  • Proficient in SEO tools and data analytics platforms, with a strong ability to close the loop from data to strategy to execu- tion.

Soft Skills

  • Strong project management skills, capable of handling multiple tasks simultaneously and coordinating effectively across depart- ments.
  • Creative yet execution-driven, able to design and implement innovative campaigns (e.g., UGC submissions, live streaming collaborations).
  • Proven team leadership experience, skilled at breaking down goals and motivating team members to achieve targets.

 

Business Developer

Job Responsibilities

  • Build and maintain strong client relationships by understanding hiring needs.
  • Pitch and promote recruitment solutions to pro- spective clients.
  • Work closely with recruitment consultants to ensure client satisfaction.
  • Meet and exceed business development targets and revenue goals.

Requirements

  • Bachelor’s degree in Business, Marketing, HR, or related field.
  • 2-4 years’ experience in business development, sales, or client management (recruitment/HR industry experience is an advantage).
  • Strong communication, networking, and negotia- tion skills.
  • Goal-oriented, proactive, and able to thrive in a fast-paced environment.
  • Proficiency in MS Office and familiarity with CRM tools.

 

Operations Manager

Job Responsibilities

  • Identify and secure new business opportunities with corporate clients and institutions.
  • Develop and pitch tailored training proposals; negotiate and close deals to meet revenue targets.
  • Collaborate with marketing to launch campaigns and promote programs.
  • Oversee scheduling, trainer allocation, facilities, and resource planning for smooth delivery.
  • Ensure top-tier client and student experiences, from onboarding to post-training support. Monitor KPIs, prepare reports, and recommend improvements for growth and efficiency.

Requirements

  • Bachelor’s degree in Business, Marketing, Education Management, or related field.
  • 3-5 years’ experience in business development and operations, preferably in training/education.
  • Proven track record of meeting sales targets and building strong client relationships.
  • Strong leadership, organizational, and prob- lem-solving skills.

 

Operations Officer

Job Responsibilities

  • Oversee planning, setup, and continuous optimization of the company website/platform.
  • Coordinate channel resources and manage content updates to enhance user experience and increase page views.
  • Develop and implement SEO/SEM strategies, using tools such as Ahrefs and Semrush to improve key- word rankings and drive organic traffic.
  • Monitor and analyze data (Google Analytics, etc.) to track user behavior and conversion funnels, translating insights into actionable strategies.
  • Partner with design, development, and marketing teams to deliver website feature enhancements, promotional campaigns, and brand exposure.
  • Develop annual/quarterly operational plans, set KPIs, monitor progress, and ensure efficiency.
  • Track industry trends and competitor strategies.
  • Propose innovative, differentiated operational plans for user growth and content innovation.

Requirements

  • Bachelor’s degree in Business, Marketing, HR, or related field.
  • 2-4 years’ experience in business development, sales, or client management (recruitment/HR industry experience is an advantage).
  • Strong communication, networking, and negotia- tion skills.
  • Goal-oriented, proactive, and able to thrive in a fast-paced environment.
  • Proficiency in MS Office and familiarity with CRM tools.


Method of Application

Apply by sending an email with your CV and a convincing cover letter to 

[email protected] 

clearly stating the subject heading by 30th September 2025 Please state your current and expected remuneration in your CV.





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