WHAT YOU WILL DO

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

WHAT YOU NEED

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category

WHAT YOU WILL DO

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

WHAT YOU NEED

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category

WHAT YOU WILL DO

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

WHAT YOU NEED

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category

WHAT YOU WILL DO

Motorcycle Inspections after Repossession:

• Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies.
• Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed.

Car Valuations and inspections:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation

• Install SIM cards to the GPS devices.

Motorcycle Repairs:

• Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition.
• Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly.

Client Assistance during Loan Application:

• Offer technical guidance and support to clients throughout the loan application process.
• Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery.

Documentation and Reporting:

• Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed.
• Generate comprehensive reports and documentation for internal use and compliance purposes.

Quality Assurance:

• Uphold high standards of quality and accuracy in all technical tasks performed.
• Continuously monitor and assess processes to identify opportunities for improvement.

Customer Relations:

• Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally.
• Ensure a customer-centric approach throughout interactions.

Compliance and Safety:

• Adhere to company policies, industry regulations, and safety protocols in all tasks.
• Prioritize safety during installations, repairs, and inspections.

Inspection and Diagnosis:

• Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c
• Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis

WHAT YOU NEED

• Diploma or Degree in engineering or related field.
• 2 Years Previous experience
• Fluent in English and Swahili
• Knowledge of Kenyan car market e.g. model features, vehicle technical structure
• High sense of responsibility, preciseness, ability to plan and set priorities;
• Ability to work a flexible schedule including weekends, holidays and evenings
• Driver’s Licence – BCE category

We’re looking for a detail-oriented and process-driven Junior Product Owner & Ticket Prioritization Analyst to support our product and IT teams. This role is ideal for someone early in their product or business analysis career who is passionate about improving systems, coordinating ticket workflows, and ensuring smooth delivery of IT features and fixes.

You’ll test newly released features, support local teams by turning smaller requests into actionable tickets, and help organize priorities in our Jira system.

Key Responsibilities:

Release Testing & Validation.

• Test newly released IT features and fixes before and after deployment.
• Document bugs, inconsistencies, or usability issues and follow up with the tech team to resolve them.
• Ensure tickets meet the acceptance criteria before closure.

Ticket Intake & Requirement Definition

• Serve as the first point of contact for smaller Jira requests from local teams.
• Clarify needs with requesters and translate them into basic, structured business requirements.
• Create and groom tickets that are ready for development.

Ticket Prioritization & Backlog Support

• Review incoming Jira tickets, suggest their business priority, and coordinate alignment with Product Owners.
• Flag urgent or high-impact tickets and escalate when necessary.
• Maintain backlog hygiene by closing outdated or duplicate issues.

Reporting & Jira Dashboards

• Build and update basic Jira dashboards and reports to track progress and status of key tickets.
• Share visual summaries of work done, blockers, and pending requests with relevant teams.

What you will need:

Qualifications:

• Diploma/Degree in Business Administration, or related field.
• Relevant minimum of two years Product analyst experience will be an added advantage.
• Strong desire to learn along with professional drive.
• Excellent Interpersonal skills.
• Strong analytical & problem-solving skills.
• Excellent computer skills.
• Ability to adapt quickly and work independently.
• Confidence
• Decent understanding of mogo processes and systems,
• Strong communication skills.

What you will do:

• Collection of all logbooks for all loans issued from Dealers and distributors.
• Updating transfer status of all collected logbooks/ data sent from the dealers and distributors.
• Assisting in the collection and followup of the most urgent logbooks.
• Accepting/rejecting ownership of all transfers on Tims, handling complications associated with the process.
• Requesting for direct transfers of logboooks on need basis.
• Keeping records of all logbooks which ownership has been accepted and updating the same in our records.
• Handling Office tasks eg. filing, printing and keeping records.
• Preparing and sending data to distributors and dealers for those transfers that have not been successful for them to do follow up and resubmission.
• Visiting and holding meetings with dealers and distributors.
• Generating all required reports.
• Any other duty assigned.

What you will need:

• Diploma/Degree in Business Administration, or related field.
• Atleast two years of relevant experience.
• Strong desire to learn along with professional drive.
• Excellent communication and interpersonal skills.
• Strong analytical & problem-solving skills.
• Excellent computer skills.

• Ensuring compliance with company policies and procedures.
• Assisting with Inventory management and transport coordination.
• Coordinating maintenance/repairs done on motorbike.
• Management of vehicle orders and delivery notes.
• Organizing vehicle assessment values and preparing vehicles for sale.
• Following up with daily repo stock to ensure they are sold in time.
• Assisting with the onboarding and training of new sales team members.
• Compiling, analyzing, and presenting sales data to support decision-making.
• Any other duties assigned.

What you will need:

• Bachelor’s degree in business administration, marketing, or a related field.
• 2–3 years of experience in sales support, administrative roles, or customer service.
• Ability to manage multiple tasks, prioritize, and meet deadlines.
• Experience in coordinating between sales teams and other departments.
• Good knowledge of ERP system and boda operations.
• Strong verbal and written communication abilities for liaising with clients and internal team