Position Scope:

Responsible for driving insurance sales, revenue growth, and portfolio quality within the Retail Banking segment. The role focuses on leveraging the bank’s retail customer base, branch network, and frontline staff to distribute insurance products, deepen client relationships, and deliver exceptional customer experience while ensuring compliance with regulatory requirements.

Key Responsibilities:

• Drive insurance uptake across the cluster through branch activations, targeted sales campaigns, and strong customer engagement, ensuring sales teams maximize cross‑selling and upselling opportunities.
• Manage and grow the existing bancassurance portfolio within the assigned cluster by strengthening customer relationships, deepening product penetration, retention and driving sustainable revenue growth.
• Coach and support Bancassurance Sales Representatives in needs analysis, solution‑based selling, customer education, and effective issue resolution, fostering a customer‑centric culture that builds trust and enhances satisfaction.
• Support the achievement of life, general insurance, and bank product targets in the assigned cluster by working closely with branch teams and ensuring strong sales performance
• Train and mentor branch staff and sales teams on insurance products, sales techniques, and compliance requirements, while ensuring continuous updates on product changes, promotions, and regulatory developments.
• Track, evaluate, and interpret the cluster’s insurance portfolio performance, including sales, renewals, claims, lapses, and risk indicators and provide actionable recommendations to improve results.
• Implement proactive customer engagement and retention strategies, in collaboration with the Regional Sales
• Manager and Head Office team, to drive renewals and reduce cancellations.
• Ensure full compliance with IRA, CBK, AML, KYC, data protection requirements, and internal policies by maintaining proper documentation, accurate keeping, and consistent adherence to operational standards.
• Collaborate with all Regional and Bank stakeholders including Regional & Branch leadership, business leaders, operations, marketing, compliance to support business growth and operational alignment

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 3 years of continuous experience in Bancassurance sales within a retail banking environment
• Experience working with cross‑functional teams such as operations, credit, marketing, and branch leadership

Position Scope:

Responsible for driving insurance sales, revenue growth, and portfolio quality within the Retail Banking segment. The role focuses on leveraging the bank’s retail customer base, branch network, and frontline staff to distribute insurance products, deepen client relationships, and deliver exceptional customer experience while ensuring compliance with regulatory requirements.

Key Responsibilities:

• Drive insurance uptake across the cluster through branch activations, targeted sales campaigns, and strong customer engagement, ensuring sales teams maximize cross‑selling and upselling opportunities.
• Manage and grow the existing bancassurance portfolio within the assigned cluster by strengthening customer relationships, deepening product penetration, retention and driving sustainable revenue growth.
• Coach and support Bancassurance Sales Representatives in needs analysis, solution‑based selling, customer education, and effective issue resolution, fostering a customer‑centric culture that builds trust and enhances satisfaction.
• Support the achievement of life, general insurance, and bank product targets in the assigned cluster by working closely with branch teams and ensuring strong sales performance
• Train and mentor branch staff and sales teams on insurance products, sales techniques, and compliance requirements, while ensuring continuous updates on product changes, promotions, and regulatory developments.
• Track, evaluate, and interpret the cluster’s insurance portfolio performance, including sales, renewals, claims, lapses, and risk indicators and provide actionable recommendations to improve results.
• Implement proactive customer engagement and retention strategies, in collaboration with the Regional Sales
• Manager and Head Office team, to drive renewals and reduce cancellations.
• Ensure full compliance with IRA, CBK, AML, KYC, data protection requirements, and internal policies by maintaining proper documentation, accurate keeping, and consistent adherence to operational standards.
• Collaborate with all Regional and Bank stakeholders including Regional & Branch leadership, business leaders, operations, marketing, compliance to support business growth and operational alignment

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 3 years of continuous experience in Bancassurance sales within a retail banking environment
• Experience working with cross‑functional teams such as operations, credit, marketing, and branch leadership

Position Scope:

Responsible for driving insurance sales, revenue growth, and portfolio quality within the Retail Banking segment. The role focuses on leveraging the bank’s retail customer base, branch network, and frontline staff to distribute insurance products, deepen client relationships, and deliver exceptional customer experience while ensuring compliance with regulatory requirements.

Key Responsibilities:

• Drive insurance uptake across the cluster through branch activations, targeted sales campaigns, and strong customer engagement, ensuring sales teams maximize cross‑selling and upselling opportunities.
• Manage and grow the existing bancassurance portfolio within the assigned cluster by strengthening customer relationships, deepening product penetration, retention and driving sustainable revenue growth.
• Coach and support Bancassurance Sales Representatives in needs analysis, solution‑based selling, customer education, and effective issue resolution, fostering a customer‑centric culture that builds trust and enhances satisfaction.
• Support the achievement of life, general insurance, and bank product targets in the assigned cluster by working closely with branch teams and ensuring strong sales performance
• Train and mentor branch staff and sales teams on insurance products, sales techniques, and compliance requirements, while ensuring continuous updates on product changes, promotions, and regulatory developments.
• Track, evaluate, and interpret the cluster’s insurance portfolio performance, including sales, renewals, claims, lapses, and risk indicators and provide actionable recommendations to improve results.
• Implement proactive customer engagement and retention strategies, in collaboration with the Regional Sales
• Manager and Head Office team, to drive renewals and reduce cancellations.
• Ensure full compliance with IRA, CBK, AML, KYC, data protection requirements, and internal policies by maintaining proper documentation, accurate keeping, and consistent adherence to operational standards.
• Collaborate with all Regional and Bank stakeholders including Regional & Branch leadership, business leaders, operations, marketing, compliance to support business growth and operational alignment

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 3 years of continuous experience in Bancassurance sales within a retail banking environment
• Experience working with cross‑functional teams such as operations, credit, marketing, and branch leadership

Position Scope:

Responsible for driving insurance sales, revenue growth, and portfolio quality within the Retail Banking segment. The role focuses on leveraging the bank’s retail customer base, branch network, and frontline staff to distribute insurance products, deepen client relationships, and deliver exceptional customer experience while ensuring compliance with regulatory requirements.

Key Responsibilities:

• Drive insurance uptake across the cluster through branch activations, targeted sales campaigns, and strong customer engagement, ensuring sales teams maximize cross‑selling and upselling opportunities.
• Manage and grow the existing bancassurance portfolio within the assigned cluster by strengthening customer relationships, deepening product penetration, retention and driving sustainable revenue growth.
• Coach and support Bancassurance Sales Representatives in needs analysis, solution‑based selling, customer education, and effective issue resolution, fostering a customer‑centric culture that builds trust and enhances satisfaction.
• Support the achievement of life, general insurance, and bank product targets in the assigned cluster by working closely with branch teams and ensuring strong sales performance
• Train and mentor branch staff and sales teams on insurance products, sales techniques, and compliance requirements, while ensuring continuous updates on product changes, promotions, and regulatory developments.
• Track, evaluate, and interpret the cluster’s insurance portfolio performance, including sales, renewals, claims, lapses, and risk indicators and provide actionable recommendations to improve results.
• Implement proactive customer engagement and retention strategies, in collaboration with the Regional Sales
• Manager and Head Office team, to drive renewals and reduce cancellations.
• Ensure full compliance with IRA, CBK, AML, KYC, data protection requirements, and internal policies by maintaining proper documentation, accurate keeping, and consistent adherence to operational standards.
• Collaborate with all Regional and Bank stakeholders including Regional & Branch leadership, business leaders, operations, marketing, compliance to support business growth and operational alignment

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 3 years of continuous experience in Bancassurance sales within a retail banking environment
• Experience working with cross‑functional teams such as operations, credit, marketing, and branch leadership

Position Scope:

Responsible for driving insurance sales, revenue growth, and portfolio quality within the Retail Banking segment. The role focuses on leveraging the bank’s retail customer base, branch network, and frontline staff to distribute insurance products, deepen client relationships, and deliver exceptional customer experience while ensuring compliance with regulatory requirements.

Key Responsibilities:

• Drive insurance uptake across the cluster through branch activations, targeted sales campaigns, and strong customer engagement, ensuring sales teams maximize cross‑selling and upselling opportunities.
• Manage and grow the existing bancassurance portfolio within the assigned cluster by strengthening customer relationships, deepening product penetration, retention and driving sustainable revenue growth.
• Coach and support Bancassurance Sales Representatives in needs analysis, solution‑based selling, customer education, and effective issue resolution, fostering a customer‑centric culture that builds trust and enhances satisfaction.
• Support the achievement of life, general insurance, and bank product targets in the assigned cluster by working closely with branch teams and ensuring strong sales performance
• Train and mentor branch staff and sales teams on insurance products, sales techniques, and compliance requirements, while ensuring continuous updates on product changes, promotions, and regulatory developments.
• Track, evaluate, and interpret the cluster’s insurance portfolio performance, including sales, renewals, claims, lapses, and risk indicators and provide actionable recommendations to improve results.
• Implement proactive customer engagement and retention strategies, in collaboration with the Regional Sales
• Manager and Head Office team, to drive renewals and reduce cancellations.
• Ensure full compliance with IRA, CBK, AML, KYC, data protection requirements, and internal policies by maintaining proper documentation, accurate keeping, and consistent adherence to operational standards.
• Collaborate with all Regional and Bank stakeholders including Regional & Branch leadership, business leaders, operations, marketing, compliance to support business growth and operational alignment

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 3 years of continuous experience in Bancassurance sales within a retail banking environment
• Experience working with cross‑functional teams such as operations, credit, marketing, and branch leadership

Position Scope:

Responsible for driving insurance sales, revenue growth, and portfolio quality within the Retail Banking segment. The role focuses on leveraging the bank’s retail customer base, branch network, and frontline staff to distribute insurance products, deepen client relationships, and deliver exceptional customer experience while ensuring compliance with regulatory requirements.

Key Responsibilities:

• Drive insurance uptake across the cluster through branch activations, targeted sales campaigns, and strong customer engagement, ensuring sales teams maximize cross‑selling and upselling opportunities.
• Manage and grow the existing bancassurance portfolio within the assigned cluster by strengthening customer relationships, deepening product penetration, retention and driving sustainable revenue growth.
• Coach and support Bancassurance Sales Representatives in needs analysis, solution‑based selling, customer education, and effective issue resolution, fostering a customer‑centric culture that builds trust and enhances satisfaction.
• Support the achievement of life, general insurance, and bank product targets in the assigned cluster by working closely with branch teams and ensuring strong sales performance
• Train and mentor branch staff and sales teams on insurance products, sales techniques, and compliance requirements, while ensuring continuous updates on product changes, promotions, and regulatory developments.
• Track, evaluate, and interpret the cluster’s insurance portfolio performance, including sales, renewals, claims, lapses, and risk indicators and provide actionable recommendations to improve results.
• Implement proactive customer engagement and retention strategies, in collaboration with the Regional Sales
• Manager and Head Office team, to drive renewals and reduce cancellations.
• Ensure full compliance with IRA, CBK, AML, KYC, data protection requirements, and internal policies by maintaining proper documentation, accurate keeping, and consistent adherence to operational standards.
• Collaborate with all Regional and Bank stakeholders including Regional & Branch leadership, business leaders, operations, marketing, compliance to support business growth and operational alignment

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 3 years of continuous experience in Bancassurance sales within a retail banking environment
• Experience working with cross‑functional teams such as operations, credit, marketing, and branch leadership

Position Scope:

Responsible for driving insurance sales, revenue growth, and portfolio quality within the Retail Banking segment. The role focuses on leveraging the bank’s retail customer base, branch network, and frontline staff to distribute insurance products, deepen client relationships, and deliver exceptional customer experience while ensuring compliance with regulatory requirements.

Key Responsibilities:

• Drive insurance uptake across the cluster through branch activations, targeted sales campaigns, and strong customer engagement, ensuring sales teams maximize cross‑selling and upselling opportunities.
• Manage and grow the existing bancassurance portfolio within the assigned cluster by strengthening customer relationships, deepening product penetration, retention and driving sustainable revenue growth.
• Coach and support Bancassurance Sales Representatives in needs analysis, solution‑based selling, customer education, and effective issue resolution, fostering a customer‑centric culture that builds trust and enhances satisfaction.
• Support the achievement of life, general insurance, and bank product targets in the assigned cluster by working closely with branch teams and ensuring strong sales performance
• Train and mentor branch staff and sales teams on insurance products, sales techniques, and compliance requirements, while ensuring continuous updates on product changes, promotions, and regulatory developments.
• Track, evaluate, and interpret the cluster’s insurance portfolio performance, including sales, renewals, claims, lapses, and risk indicators and provide actionable recommendations to improve results.
• Implement proactive customer engagement and retention strategies, in collaboration with the Regional Sales
• Manager and Head Office team, to drive renewals and reduce cancellations.
• Ensure full compliance with IRA, CBK, AML, KYC, data protection requirements, and internal policies by maintaining proper documentation, accurate keeping, and consistent adherence to operational standards.
• Collaborate with all Regional and Bank stakeholders including Regional & Branch leadership, business leaders, operations, marketing, compliance to support business growth and operational alignment

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 3 years of continuous experience in Bancassurance sales within a retail banking environment
• Experience working with cross‑functional teams such as operations, credit, marketing, and branch leadership

Position Scope:

• To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.

Key Responsibilities:

• Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.

Position Scope:

• To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.

Key Responsibilities:

• Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.

Position Scope:

• To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.

Key Responsibilities:

• Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.

Position Scope:

• To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.

Key Responsibilities:

• Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.

Position Scope:

• To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.

Key Responsibilities:

• Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.

Position Scope:

• To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.

Key Responsibilities:

• Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.

Position Scope:

• To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.

Key Responsibilities:

• Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Skills & Experience:

• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.