15 Jan 2025

Submit CVs – New Recruitment at Oasis Outsourcing

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Job Description

Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resources.

Sales and Bookkeeping Support

​​​​​Key Responsibilities:

  • Process sales orders, purchase orders, and invoices.
  • Perform bank reconciliations and manage AR/AP
  • Address general queries and oversee expense management.

Requirements:

  • Solid understanding of basic accounting principles.
  • Familiarity with Xero Accounting software is required
  • Proficiency in Microsoft Excel
  • Strong attention to detail and communication skills.

Bonus Skills (Preferred):

  • Experience with Australian accounting practices is an added advantage.
  • Knowledge of Power Query in Excel.
  • Experience with Cin7 Core ERP.

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Junior Recruiter

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 year
  • LocationNairobi
  • Job FieldHuman Resources / HR 

​​​​Key Responsibilities:

  • Partner with hiring managers to understand staffing needs and develop recruitment strategies to attract top talent.
  • Source candidates through various channels such as job boards, social media, professional networks, and referrals.
  • Actively cold calling potential candidates to increase our pipeline.
  • Screen resumes and conduct thorough interviews to assess candidates’ qualifications, skills, and cultural fit.
  • Coordinate and schedule interviews between candidates and hiring managers, providing guidance and support throughout the interview process.

Skills and Qualifications:

  • Strong understanding of recruitment processes, techniques, and best practices.
  • Excellent communication and interpersonal skills, with the ability to build relationships with candidates and hiring managers
  • PEO or multi-site, multi-state experience is a plus
  • Atleast 1 year experience in End-to-End Recruitment cycle

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Customer Support and Social Media Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care  , Media / Advertising / Branding 

​​Key Responsibilities:

  • Respond to customer inquiries via email, chat, and social media.
  • Resolve customer issues with professionalism and empathy.
  • Develop and execute social media strategies to grow the brand.
  • Create engaging content and monitor social media performance.

Requirements:

  • Excellent communication and problem-solving skills
  • Experience managing social media accounts for a brand.
  • Proficiency with social media and customer service tools.
  • Strong organizational skills and attention to detail.

Bonus Skills (Preferred):

  • Experience with graphic design tools (eg, Canva, Photoshop).
  • Familiarity with customer service software (e.g. Zendesk).
  • Background in digital marketing or community management.

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Billing & Posting Specialist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldFinance / Accounting / Audit 

​​​​Key Responsibilities:

  • Bill out primary & secondary claims within 24 hours of receipt.
  • Batch and send electronic claims through the clearing house.
  • Check, correct, and re-bil flagged denials.
  • Post and balance daily receipts (insurance and patient).
  • Enter data into the EMR system.

Skills and Qualifications:

  • Minimum 3 years of experience in outpatient PT billing with a strong focus on posting payments.
  • Proficient in using EMR systems for PT billing (Thera Office, Clinic Controller (A2C), Therabill, Prompt, and WEB PT is a plus).
  • Experience with Medicare and various commercial insurance carriers (Aetna, CareFirst BCBS, CIGNA, etc.), and understanding the differences between plans (eg, HMO vs. PPO).
  • Demonstrated accuracy and thoroughness in reporting
  • Superior organizational skills and good communication to work proficiently with co-workers and clients.

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Sales Development Representative

  • Job TypeFull Time
  • QualificationDiploma
  • Experience1 year
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

​​​​Key Responsibilities:

  • Build outbound campaigns and establish initial contact with key decision makers and set conversations for internal sales agents
  • Uncover, qualify, nurture, and build the sales opportunity pipeline for our sales agents
  • Meet daily and weekly activity-based metrics (dials, conversations, qualified opportunities), logged into CRM
  • Manage prospecting status and forecasting in CRM

Skills and Qualifications:

  • Minimum 1 year of PEO experience
  • Computer skills with Word, Excel, PowerPoint and preferably with CRMS
  • Effective verbal skills to gain trust and interest of contacts via the phone
  • Ability to communicate with employees at all levels of the organization, including C-level communication
  • B2B sales experience
  • Experience working with a BPO company is preferred
  • Educational Requirements: Diploma


Method of Application

Use the link(s) below to apply on company website.    




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