Role purpose

The Wellbeing and Engagement Specialist is responsible for implementing and monitoring initiatives that enhance the health, wellbeing, and engagement of Save the Children’s global workforce. This role ensures that staff wellbeing is prioritised and integrated into organisational practices, enabling employees to thrive and perform at their best. Working collaboratively with internal stakeholders and partners, the Specialist focuses on addressing key areas such as mental health, resilience, engagement, and inclusivity. They play a pivotal role in evaluating the effectiveness of wellbeing strategies and fostering a workplace culture that supports physical, emotional, and mental health.

Principle Accountabilities

• Design and Implement Holistic Wellbeing Strategies:Develop and execute comprehensive wellbeing strategies that address the physical, mental, and emotional health of staff working in diverse and often high-stress humanitarian contexts. Ensure these strategies are adaptable to various operational settings, from office environments to remote field locations.
• Deliver Training and Capacity Building:Design and deliver tailored training sessions on wellbeing practices that reflect the realities of humanitarian work. Incorporate strategies for stress management, trauma awareness, resilience-building, and self-care, ensuring all materials promote inclusivity and cultural competency.
• Advocate for Context-Specific Health and Wellbeing Policies:Work to identify and address systemic and operational barriers that impede staff wellbeing in humanitarian settings, such as lack of access to health services or high levels of occupational stress. Advocate for policies that provide equitable support to field-based staff in challenging environments.
• Develop and Drive Engagement Initiatives in Humanitarian Operations:Create engagement initiatives that account for the unique challenges of remote, high-pressure, and crisis-driven work environments. Develop solutions that foster inclusivity and collaboration among staff working across multiple time zones, cultures, and operational contexts.
• Provide Contextualised Crisis Support:Collaborate with safeguarding and security teams to implement targeted support for staff experiencing or responding to crises. This includes immediate mental health support, peer support programmes, and post-crisis debriefing sessions to address trauma and burnout risks.
• Foster Stakeholder Relationships in Humanitarian Settings:Build strong partnerships with internal teams, such as Safeguarding, Insurance, GSS, and the One Humanitarian Team, as well as external providers, to ensure wellbeing strategies are responsive to the demands of humanitarian operations. Address staff health and wellbeing needs in high-risk environments, including evacuation planning and emergency health procedures.
• Project Manage Engagement Measurement in Complex Contexts:Lead efforts to assess and enhance employee engagement in challenging settings, such as conflict zones or disaster-affected areas. Design methods to gather meaningful feedback while ensuring the anonymity and safety of staff. Use insights to develop actionable, context-appropriate improvements.
• Monitor, Evaluate, and Report Impact:Establish tailored metrics and evaluation frameworks to assess the effectiveness of wellbeing and engagement initiatives in humanitarian contexts. Provide regular updates to senior leadership, ensuring that insights inform strategic planning and operational improvements.
• Champion Diversity, Equity, and Inclusion:Embed the principles of diversity, equity, and inclusion in all engagement and wellbeing activities. Design initiatives that address the unique challenges faced by staff from diverse backgrounds, ensuring equitable access to support and resources across global operations.
• Collaborate to Build a Supportive Humanitarian Work Environment:Partner with internal teams and external organisations to cultivate a workplace culture that values, respects, and celebrates individual differences. Support the development of tools and resources that enable staff in high-risk and remote locations to feel connected and supported.
• Drive Continuous Improvement:Stay informed of emerging trends, innovations, and best practices in employee wellbeing and engagement, particularly those relevant to humanitarian contexts. Incorporate these insights into strategies to enhance organisational impact and resilience.

Experience and Skills
Essential

• Proven expertise in managing global initiatives for strategic improvement
• Proven ability to design and implement holistic wellbeing and engagement programmes that address psychological, emotional, and physical health while fostering inclusivity and creating meaningful opportunities for staff.
• Strong skills in analysing and leveraging data to inform and enhance engagement and wellbeing strategies, ensuring alignment with organisational goals.
• Demonstrated ability to use insights to drive continuous improvement.
• Proficient in developing and delivering impactful training and educational programmes on wellbeing and engagement, tailored to diverse audiences.
• Exceptional written and verbal communication skills with the ability to articulate complex concepts clearly and effectively to internal and external stakeholders.
• Demonstrated strength in building and maintaining relationships.
• Capable of planning, executing, and overseeing engagement and wellbeing initiatives, such as employee surveys, ensuring delivery within set timelines and budgets.
• Extensive experience working with and demonstrating respect for diverse cultural perspectives, with the ability to incorporate these into engagement and wellbeing activities.
• Strong problem-solving skills with the ability to develop innovative solutions that enhance employee engagement and wellbeing initiatives.
• High level of integrity and accountability, with a commitment to upholding organisational values of honesty, transparency, and ethical conduct.
• Proficiency in managing multiple projects simultaneously while maintaining efficiency and ensuring timely delivery of objectives.

Desirable

• Experience in either wellbeing or engagement, or ideally both, with a demonstrated understanding of their role in fostering a supportive and thriving workforce in humanitarian context.

Education and Qualifications 
Essential

• A master’s or equivalent professional qualification in a relevant field such as Psychology, Public Health, International Development, or a related discipline.
• Practical experience in developing and implementing wellbeing, mental health, or employee engagement initiatives, ideally within a global or humanitarian context.
• Demonstrated knowledge of diversity, equity, and inclusion principles, particularly in culturally diverse and high-stress environments.

Desirable

• Formal training or certification in wellbeing, mental health, or related areas (e.g., Mental Health First Aid, Trauma-Informed Care, or Stress Management).
• Qualifications or experience in humanitarian aid or crisis response, with an understanding of the challenges faced by staff in conflict or disaster settings.
• Experience or certification in project management, data analysis, or organisational change to support strategic planning and implementation of wellbeing initiatives.
• Familiarity with international health and safety standards, travel health protocols, or safeguarding frameworks within the humanitarian sector.

Team and Job Purpose

The Data Protection Shared Services is critical to increasing and maintaining the maturity of privacy and data protection management capabilities across Save The Children Association (SCA) Members, allowing them to meet their obligations under the Mutual Accountability Framework minimum standard for information security and SCARF (internal risk framework). The role reports to the Head of Information Assurance who is responsible for SCAs Information Assurance and Data Protection maturity and global compliance.
The Data Protection Specialist will act as the primary contact for data protection matters between SCA Member organisations and SCI within the region to which they are assigned and offer independent objective advice, guidance and support for the senior leadership teams and functional teams. They will also be required to lead or assist with incident management / data breach processes both in SCI and SCA Members.

Principal Accountabilities
Data Protection Assessment

• Carrying out regular assessments of current data protection practices across SCA Member organizations.
• Supporting the delivery of Data Protection Impact Assessment (DPIAs), supplier due diligence (and other Shared Services) with the SCI Information Security & Assurance team.
• Establish key performance indicators (KPIs) to measure the effectiveness of privacy and data protection initiatives.
• Regularly report on privacy and data protection metrics and progress toward maturity goals.

Policy Development and Implementation

• Support and advise the Member’s Point of Contacts (PoC) during the implementation, and maintenance of data protection policies, standards, and procedures. This could include the writing and reviewing of new policies and procedures.
• Ensure Member policies align with the Mutual Accountability Framework, SCARF and other regulatory requirements and are implemented effectively within the Member.

Training and Awareness

• Support the delivery of Member information security and data protection training programs for staff at all levels, including training content and phishing simulations.
• Foster a culture of information security and data protection awareness within the organization.
• Incident Management Support
• Assist in information security incident and personal data breach management processes, including identification, containment, eradication, recovery and testing.
• Coordinate communication and reporting of incidents to relevant stakeholders.

Stakeholder Engagement

• Serve as the primary point of contact for information security and data protection matters within assigned regions.
• Develop strong working relationships with Member PoCs and other key stakeholders. Provide expert advice and support to senior leadership and functional teams on all issues relating to information security.
• Prepare and present reports on information security and data protection compliance and maturity to senior management.

Risk and Compliance Management

• Support risk assessment activities to identify and prioritize potential security and privacy threats. Support the development of appropriate risk management processes where not in place.
• Recommend risk mitigation strategies and monitor their effectiveness.
• Support Member’s compliance with local data protection and privacy legal requirements

Collaboration and Communication

• Collaborate with IT teams and other departments to integrate information security into all business processes.
• Help facilitate clear and regular communications regarding security initiatives and concerns.

Continuous Improvement

• Stay informed about the latest trends and best practices in information security.
• Recommend improvements to security strategies based on industry developments and organizational needs.

Experience and Skills

Essential

• Good knowledge of data protection frameworks such as NIST.
• Good understanding of IT infrastructure including cloud, networks and information management systems
• Experience with OneTrust or other tools
• Capability to convey technical information effectively to non-technical stakeholders in a clear and comprehensive manner.
• Ability to work with a range of business stakeholders to understand and articulate their activities in line with defined standards
• Good verbal and written communication skills (in English)
• Self-motivated, with a proactive and collaborative approach, and a strong results orientation
• Commitment to Save the Children mission and values.

Desirable

• Two years of experience working in data protection program or project environment
• Experienced working for INGOs or NGOs
• Data Protection related certification/s such as CIPP

Education and Qualifications
Essential

• Degree or diploma in Information Security, Law, or relevant field

Desirable

• Data Protection related certification/s such as CIPP

Team and Job Purpose

The Information Security Specialist role is critical to increasing and then maintaining security maturity across Save The Children Association (SCA) Members, allowing them to meet their obligations under the Mutual Accountability Framework minimum standard for information security.
The Information Security Specialist will act as the primary contact for information security matters between SCA Member organisations and SCI within the region to which they are assigned and offer independent objective advice, guidance and support for the senior leadership teams and functional teams.
They will also be required to lead or assist with incident management processes both in SCI and SCA Members.
Ultimately, the Information Security Specialist will help achieve and maintain SCA and SCI compliance through the implementation of transparent IT Security policies, systems and procedures.

Principal Accountabilities
Information Security Assessment

• Carrying out regular assessments of current information security practices across SCA Member organizations.
• Supporting the delivery of vulnerability assessments and penetration tests (and other Shared Services) with the SCI Information Security & Assurance team.
• Establish key performance indicators (KPIs) to measure the effectiveness of security initiatives.
• Regularly report on security metrics and progress toward maturity goals to the Head of SCA Information Security Services.

Policy Development and Implementation

• Support and advise the Member’s Point of Contacts (PoC) during the implementation, and maintenance of IT security policies, standards, and procedures. This could include the writing and reviewing of new policies and procedures.
• Ensure Member policies align with the Mutual Accountability Framework and other regulatory requirements and are implemented effectively within the Member.

Training and Awareness

• Support the delivery of Member information security training programs for staff at all levels, including training content and phishing simulations.
• Foster a culture of security awareness within the organization.

Incident Management Support

• Assist in information security incident management processes, including identification, containment, eradication, recovery and testing.
• Coordinate communication and reporting of security incidents to relevant stakeholders.

Stakeholder Engagement

• Serve as the primary point of contact for information security matters within assigned regions.
• Develop strong working relationships with Member PoCs and other key stakeholders. Provide expert advice and support to senior leadership and functional teams on all issues relating to information security.
• Prepare and present reports on security compliance and maturity to senior management.

Risk Management

• Support risk assessment activities to identify and prioritize potential security threats. Support the development of appropriate risk management processes where not in place.
• Recommend risk mitigation strategies and monitor their effectiveness.

Collaboration and Communication

• Collaborate with IT teams and other departments to integrate information security into all business processes.
• Help facilitate clear and regular communications regarding security initiatives and concerns.

Continuous Improvement

• Stay informed about the latest trends and best practices in information security.
• Recommend improvements to security strategies based on industry developments and organizational needs.

Experience and Skills

Essential

• Good knowledge of ISO/IEC 27001 and NIST Cybersecurity Framework (CSF)
• At least two years of experience working in an information security programme or project environment
• Good understanding of IT infrastructure including cloud, networks and information management systems
• Capability to convey technical information effectively to non-technical stakeholders in a clear and comprehensive manner
• Ability to work with a range of business stakeholders to understand and articulate their activities in line with defined standards
• Good verbal and written communication skills (in English)
• Self-motivated, with a proactive and collaborative approach, and a strong results orientation
• Commitment to Save the Children mission and values

Education and Qualifications
Essential

• Degree or diploma in Computer Science / Business Technology / Information Security, or relevant experience

Desirable

• Security related certification/s

Team and Job Purpose

Save the Children as a movement generates huge volumes of data that is used for multiple purposes. There are many systems and tools across the organisation that are used to generate, store and communicate data and information as well as pockets of capabilities and process that is focused on driving continuous improvement. As we move into our next strategy period and we are facing an ever-increasing need to support the most marginalised and deprived children through our breakthroughs, the need to enable better prioritisation and decision-making becomes ever more clear. Alongside this, for many of our priorities our chances of success are greatly increased through effective and efficient use of our data driven consistently across our movement.

The Global Change Manager is a critical role required to ensure the effective end user / stakeholder adoption of priority change initiatives. This role is critical to ensure the stakeholder impact is understood, documented and interventions are planned to ensure any impacts are effectively managed to enable the organisation to move from the as-is to the to-be state. This role is a peer to the Senior Project Manager and will need to ensure the change elements of the plan are effectively documented and monitored, providing ongoing updates and escalations to the PMO and project leadership as required. The GCM will also need to ensure effective alignment with the Transformation Deployment team and take a leading role in upskilling and ongoing support where the Regional Change team are accountable for wider scale up into the Countries.

Principal Accountabilities

• Develop detailed change impact analyses to identify the difference between current and future states across all workstreams in the initiative, and ensure that all people, process and system changes are documented, understood and effectively communicated
• Define a change approach to ensure that the desired changes are delivered effectively and in a sustainable way
• Develop detailed transition plans which capture all necessary activities at project and country level to manage the change process and deliver the solutions
• Develop a stakeholder analysis and ensure that it feeds into the development of change and comms planning
• Develop and manage the change and communications plan and the stakeholder engagement plan and ensure this factors in all key requirements
• Develop communications and change management material to support the engagements – such as a Compelling Story, Current/Future State Analysis, and overall change impact assessments
• Initiate various pathways of interactive communication that contribute to the acceptance, support and implementation success of the initiative
• Define the approach, manage the workstream plan, and ensure effective delivery of the outcomes of this workstream
• Develop and manage an ‘internal’ change and communications plan for the project team, reference groups and governance groups, to ensure they are kept abreast of plans, progress and changes and that their input is integrated into the initiative
• Act as a key part of the Project Management team, supporting the Project Lead to ensure change is effectively managed for the project, acting as a stand in for the project lead in key governance forums etc. during absence

Experience and Skills
Essential

• Considerable experience in leading the Change Management of large, global, transformation projects within Save the Children or equivalent scale organisation across both System and Non-System change. Demonstrates direct accountability for issue resolution and capacity building to empower others in problem-solving as well as a passion for achieving results and displaying proactivity
• Extensive experience working across multiple project phases to deliver change management oversight and interventions effectively
• Familiarity with industry change management standards including evidence of completing formal training, with the ability to hold project teams accountable to those standards
• Demonstrated experience in engaging and collaborating with global stakeholders across various levels of the organisation including Senior Leaders, from diverse contexts. Ability to build and maintain effective working relationships with team members, colleagues, members, and external partners
• Demonstrable experience assessing change impact across complex system and non-system transformation including documenting as-is and to-be process and interventions to manage transition
• Strong analytical skills with the ability to define a clear way forward, resolve issues, and secure stakeholder buy-in
• Demonstrable coaching skills to develop others’ capabilities in change management
• Experience working in a dynamic environment characterised by high levels of change and quick turnaround times while maintaining high standards of delivery
• Project Specific Experience: Experience working in a Data and Analytics related global project to implement digitisation of a complex process aimed at supporting data driven decision making

Desirable

• Non-profit sector knowledge/experience (especially international development projects)
• Second language – French, Spanish or Arabic

Education and Qualifications
Essential

• Bachelor’s degree or equivalent work experience
• Understanding of a structured Change Management Methodology or accredited Change Management training

Desirable

• External Change Management Accreditation