Job Description

• We are seeking enthusiastic, customer-focused Call Centre Agents to join our team. The successful candidates will be responsible for handling inbound and outbound calls, delivering excellent customer service, and supporting clients in a fast-paced contact centre environment.

Key Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently
• Respond to customer inquiries, complaints, and requests in a timely manner
• Provide accurate information about products and services
• Resolve customer issues and escalate where necessary
• Capture and update customer information accurately in the system
• Meet individual and team performance targets (KPIs, SLAs, CSAT)
• Maintain a high level of professionalism and customer satisfaction at all times

Qualifications & Skills

• Minimum of a Degree from a reputable institution.
• Not more than 2 years’ previous experience in call centre in financial industry
• Excellent communication skills (verbal and written)
• Strong listening, problem-solving, and interpersonal skills
• Ability to work in shifts and under pressure
• Computer literate with basic MS Office skills

Job Description

• A leading company in the animal health and nutrition sector is seeking a dynamic and results-oriented Marketing Manager to drive market growth and increase product penetration within the Mt. Kenya region.

Key Responsibilities

• Develop and implement demand creation activities targeting small-scale and medium-scale dairy farms.
• Organize and oversee farmer trainings, demonstrations, and stakeholder engagement activities.
• Build strong partnerships with farmer groups, dairy cooperatives, agro-dealers, veterinarians, and other industry stakeholders.
• Support the growth of medium-scale farm business within the assigned territory.
• Monitor field activities and evaluate their impact on sales performance.
• Gather and analyze market intelligence and competitor activity.
• Maintain an updated database of key dairy farms and stakeholders.

Qualifications & Experience

• Degree or Diploma in Animal Health or a related field.
• Minimum 3 years’ experience in sales or marketing within the animal health or livestock sector.
• Strong understanding of the dairy industry within the Mt. Kenya region.
• Valid membership with the Kenya Veterinary Board is an added advantage.

Skills & Competencies

• Strong interpersonal and communication skills.
• Excellent presentation and stakeholder engagement abilities.
• Team player with strong planning and execution skills.
• Self-driven and results-oriented.

Job Description

• A reputable organization is seeking a Corporate Affairs Officer to manage stakeholder engagement, corporate communications, and brand reputation.

Key Responsibilities

• Develop and manage external and internal communication strategies.
• Coordinate media relations, press releases, and corporate messaging.
• Manage CSR activities and corporate events.
• Build and maintain relationships with government agencies and industry stakeholders.
• Support brand management and reputation initiatives.
• Liaise with legal teams on compliance and regulatory matters.

Qualifications & Experience

• Bachelor of Laws (LLB) degree.
• Minimum 5 years’ experience in a similar role.
• Experience engaging with regulatory bodies and business associations.
• Experience handling legal representation matters is an added advantage.

Skills & Competencies

• Excellent communication and writing skills.
• Strong stakeholder management abilities.
• Strategic thinking and problem-solving skills.
• Strong understanding of regulatory and legal environments.

Job Description

• A growing organization is seeking an experienced Export Manager to lead international market expansion and export operations.

Key Responsibilities

• Identify and develop new export markets.
• Develop export sales strategies and manage distributor relationships.
• Negotiate contracts and trade agreements.
• Oversee export logistics and documentation.
• Ensure compliance with international trade regulations.
• Monitor export performance and market trends.

Qualifications & Experience

• Degree in Business, International Trade, Marketing, or related field.
• Proven experience in export sales or international business.
• Strong knowledge of export documentation and regulations.

Skills & Competencies

• Excellent negotiation and relationship management skills.
• Strong analytical and strategic thinking abilities.
• Understanding of logistics and supply chain processes.
• Ability to work across diverse markets and cultures.

Job Description

• A manufacturing company is seeking an experienced Assistant Factory Manager to support factory operations, maintenance, production efficiency, and continuous improvement initiatives.

Key Responsibilities

• Oversee preventive and corrective maintenance activities.
• Troubleshoot mechanical and electrical faults to minimize downtime.
• Support production planning and process optimization.
• Lead machinery installation and commissioning projects.
• Ensure compliance with health, safety, and environmental standards.
• Monitor energy and utility consumption and implement cost-saving initiatives.
• Drive continuous improvement and operational efficiency programs.

Qualifications & Experience

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, or related field.
• Minimum 5 years’ experience in a manufacturing or processing environment.
• Strong knowledge of ISO 9001 quality systems.

Skills & Competencies

• Strong analytical and problem-solving abilities.
• Excellent leadership and communication skills.
• Technical knowledge of industrial machinery and factory systems.
• Ability to work under pressure and meet deadlines.

Job Description

• A reputable agribusiness company is looking for a proactive Territory Coordinator to support market expansion and increase sales of crop protection products within Eldoret and surrounding regions.

Key Responsibilities

• Achieve monthly sales and product movement targets.
• Build and maintain strong relationships with agro-dealers and stockists.
• Organize farmer trainings, demonstrations, and promotional activities.
• Identify and support key farmers and opinion leaders within the territory.
• Maintain farmer and stakeholder databases.
• Gather market intelligence and recommend strategic actions.
• Support and supervise field promoters and product champions.

Qualifications & Experience

• Degree, Diploma, or Certificate in Agriculture, Crop Protection, Animal Health, or a related field.
• At least 2 years’ experience in a similar role is an added advantage.

Skills & Competencies

• Strong communication and mobilization skills.
• Ability to work independently and meet targets.
• Good supervisory and organizational skills.
• Knowledge of the local market environment is advantageous.