The role

• Superintendent Pharmacist – Bishan Plaza, Westlands, Nairobi: our flagship, with specialist and general doctors, a nutritionist and diagnostics on site daily. Full-time, permanent, reporting to the Managing Director/Chief Pharmacist. Expected start: November 2026.

Key responsibilities

• Act as superintendent of record under the Pharmacy and Poisons Act (Cap. 244) and PPB Good Pharmacy Practice
• Keep the cold chain, controlled-drug and prescription registers, pharmacovigilance reporting and SOPs inspection-ready every day
• Supervise all dispensing, prescription review and patient counselling
• Lead the MTM service: medication reviews, interaction checks, adherence follow-up and feedback to the prescriber
• Own unit sales, gross margin, stock turn and cash control against agreed targets
• Build two-way referral links with doctors, specialists, employers and insurers
• Recruit, roster, train and lead the pharmacy team, including weekends on rota

Qualifications and experience

• Bachelor\’s degree or Diploma in Pharmacy
• Registered with the Pharmacy and Poisons Board, with a current annual practice licence and in good standing
• Free to act as superintendent of record for this premises only
• Community or retail pharmacy experience, including time in charge of a pharmacy, shift or team with stock and cash responsibility
• Working knowledge of GPP, cold-chain management and pharmacy POS systems
• Desirable: MTM or clinical pharmacy training, vaccination or point-of-care testing certification, experience opening or turning round a pharmacy

The five qualities we hire for

Registration and experience are the entry ticket. These five decide the appointment:

• Entrepreneur – treats the unit as a business to be grown, not a shift to be covered
• Custodianship – guards the licence, stock, cash and brand, and leaves the premises inspection-ready every day
• Client focus – sees clients, not transactions; counsels, follows up and measures outcomes
• Relationship – builds lasting ties with prescribers, employers, suppliers and insurers
• Independent counsel – will decline a sale or challenge an instruction that is not in the client\’s interest