Role Purpose:

The Item Master is the product data management system for SCI globally. It holds approximately 11,000 products procured by the organization, with around 900 supply catalogues reviewed and verified annually. The Product and Learning System Co-ordinator will be responsible for full ownership and management of the Item Master system and functional lead for the supply chain data held on the SCI Learning Management System (LMS). For both systems, driving data quality and optimal use to support business processes and learning. They will also support ongoing management of the Inventory Management System (TIM). The role will lead discussion and liaise with colleagues and system admins for other data systems using product data, including procurement, warehousing and inventory and finance, to resolve technical issues, identify process and system improvements and develop data reporting. Where future enhancements are needed to the supply chain product and learning system co-ordinator will take the lead in initiating these activities and liaising with stakeholders in IT, and other projects across the organization.

EXPERIENCE AND SKILLS

Essential

• Fast learner in systems environment
• Experience working with large data sets, ensuring quality, accuracy and relevance of data captured and processed.
• A passion for quality data management, control and optimisation to support business processes.
• Proven experience in the implementation of IT systems and with business requirements gathering and process/workflow analysis skills.
• Experience working with a standardised Business Analysis methodology and associated processes and tools.
• Proactive problem identifier and solver
• A demonstrable ability to manage a complex and varied workload; to work effectively under pressure; and to organise and prioritise work to ensure departmental deadlines are met.
• Excellent communication skills (written & oral English), including the ability to collaborate effectively with technical and non-technical teams.
• Strong interpersonal skills, including the ability to negotiate/mediate; to facilitate the resolution of conflicting business requirements and work effectively with cross functional stakeholders from different teams.
• People Management experience.
• Advanced MS Excel skills
• Advanced analytical and problem-solving skills.
• Demonstrates a strong work ethic and able to take the initiative and ownership to deliver value to the business.
• Cultural awareness and experience of delivering solutions internationally.

Desirable

• Non-profit sector knowledge/experience. Particularly within Supply Chain.
• Experience in a range of business process and systems including Financial Systems (Agresso), HR Systems (Oracle HCM), Procurement (SAP Ariba), Planning and M&E, Awards/Grant Management systems, Advocacy and Supporter Database/CRM.
• Familiar with/previous experience working with the Scrum methodology.
• Experience using Confluence and JIRA systems.
• Experience using Power BI
• Interest in supply chain learning and development.
• Proficiency in a second core language of Save the Children (French, Spanish, or Arabic).