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12 Sep 2023

Support Engineer – Unified Comms at M-KOPA Solar

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Job Description

M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR… M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.

About Job

Are you looking for an opportunity to work in a company where progress, and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

  • This is a fully remote 2nd line Support role in a small team supporting M-KOPA’s 1000+ contact centre users on their VOIP, PBX and Cloud Infrastructure.
  • Essential skills for the role should include, experience in a similar sized “high availability” call centre support environment. Windows and Linux server admin skills, IPSec, SQL and Azure skills are vital.
  • There is a on-call week for support 1 in 4 weeks, that is compensated and the team boasts a collaborative learning environment where new tech is at the forefront.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30 September. 2023





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