Purpose

• To support the successful implementation and integration of payment processing solutions by testing developed applications and functional specifications against agreed requirements. The role also provides customer and user support after go-live, helping to resolve issues and maintain system stability, while ensuring work is completed within agreed budgets and timelines and to the required quality standards

KEY RESPONSIBILITIES 

Switch Configuration 

• Configuration and management of switch platforms (e.g. Postilion) to ensure accurate transaction flow across the payment network.
• Support ISO 8583 messaging protocols and APIs during integrations and support for financial processing.
• Implement and monitor business rules and routing logic, minimize downtime, and optimize network performance.

Card Management & Issuance. 

• Ensure that all the Card and E-Channels Systems are properly managed and deliver business results and a delightful customer experience.
• Comprehensive knowledge of the end-to-end card life cycle.
• Proven experience in supporting, setting up, and troubleshooting card management systems, i.e., postcard, across all layers
• Proven knowledge of Card industry Security Standard -PCI-DSS

Release, Defect & Regression Management 

• Conduct User Acceptance Testing (UAT) before live release of projects.
• Finalizing testing activities and confirmation of readiness before solutions are released to customers.
• Deploys changes into the production environment and manages rollback plans to ensure zero-downtime deployments

Education & Experience 

• A Bachelor’s degree in Computer Science / Electronic Engineering / Applied Physics /
• Information Technology or a related discipline
• Minimum 3–5 years’ relevant work experience.
• Relevant professional certifications may include Postilion User and Specialized modules
• certificates, ITIL (Information Technology Infrastructure Library, PMP (Project Management
• Professional Certification), MCSP (Microsoft Certified Solution Provider), Partners product
• certifications (Thales HSM, Double Take, ScoreBridge, Stratus, VMWare)