Job Purpose:

The Developer is responsible for delivering technical solutions that align with the organization’s business objectives. This role requires a deep understanding of technology, excellent communication skills, and the ability to collaborate with cross-functional teams to turn client needs into effective solutions. S/he will be responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for enterprise business systems in customer experience. The role Recommends the redesign and configuration of the system and applications, investigates and analyses the feasibility of system requirements, and develops systems specifications.

Key Responsibilities:

• Manages the day-to-day operations of the host servers by monitoring system performance,  configuration, maintenance, and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist with support activities.
• Develops new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
• Supervises Operations staff. May guide or provide work direction to technical staff, contract staff and/or student employees. Determines appropriate coverage for all hours of operation.
• Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Establishes, maintains, and manages user’s directory services (domain services, group policies and exchange services). Installs, modifies, and maintains systems and utility software on server computer systems. Provides server support related to other software.
• Ensures high availability and acceptable levels of performance of mission critical host server’s  resources.
• Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
• Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
• Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
• Develops tools, procedures, and training sessions for Operations, Client Support and Systems
• Development staff to assist with work.

Knowledge, experience and qualifications required

Qualifications & Experience:

• Degree in Computer Science or technical-related field.
• Certified Solution Developer e.g. Java, Microsoft etc.
• 4 – 6 years’ experience in applications development, which includes system customization and  report designs.
• 2+ years development experience with any modern programming tools/Platforms e.g. .NET,  Java, Ruby, PHP.
• 1+ Years development experience with Java EE.
• 2 years’ experience with RDMS preferably MS SQL Server, Oracle, MySQL, Sybase, and  Informix.

Technical/ Functional competencies:

• Experience with web servers and application servers e.g. Apache, IIS, Apache Tomcat, JBoss, WebSphere, WebLogic.
• Experience in data warehousing, business analytics, knowledge in Business Systems Modelling and data retrieval.
• Have knowledge of Mobile infrastructure, Internet technologies, ecommerce and e-payment  technologies.
• Good understanding of Service Oriented Architecture (SOA).
• Unix user skills.
• Experience in processes and procedures management.
• Thorough understanding of relational database theory and practice.
• Experience in process automation using robotics.