The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Job Purpose Statement

System Fraud Analyst role will execute the strategic fraud mitigation plan using continuous improvement principles to generation of Mis, identify fraud trends, complete fraud risk assessments, evaluate fraud management systems and implementation of systems controls

 Key   Accountabilities (Duties and Responsibilities)  

Perspective % Weighting

(to add up to 100%)    Output

Financial (20%)           

•  Monitor systems activities to generate daily, weekly and/or monthly reports identifying trends and or potential fraud activities.
•  Ensure management is appropriately informed of all fraud related activities and any significant concerns and provide appropriate mitigation plans.
•  Contribute to the development and implementation of Fraud Risk Processes, Systems, Tools, Policies, Standards, and Procedures aimed at optimizing fraud detection and prevention to minimize fraud losses.
•  Ensure BAU Operational cost containment

Internal Business processes     50%)   

•  Lead projects involving fraud management systems implementation that includes developing fraud analysis models to deliver Management Information for fraud detection and prevention.
•  Conduct business and technical studies, design, develop, integrate and implement business fraud management solutions
•  Review processes and systems for purposes of strengthening internal controls through fraud risk assessment, exception reports reviews and Industry fraud trends and general intelligence reviews
•  Contribute to the review of fraud risk assessments, scenario analysis and new product or change initiative assessments
•  Support team members and the business in undertaking complex forensic data mining tasks
•  Design and implement an effective fraud awareness programs across the business
•  Undertake evaluation of the effectiveness of existing fraud risk management strategies, systems and processes and initiate relevant improvements
•  Follow up with fraud Management system vendors to maintain the operation of the Fraud system
•  Leading ad hoc project work to implement new systems, work processes, technologies and drive adoption of new initiatives.
•  Recommend new fraud management tools used for fraud detection, prevention and reporting activities.
•  Carry out reviews on all potential fraudulent activities with focus on root causes reviews and follow up on issues closure.

Service Management 15%     

•  Oversee and coordinate technical activities, and ensure all transactional and administrative documentation is recorded and available for business use.
•  Insightful and value adding controls monitoring Collaborate with
• Operational Risk Management team to develop and perform
• Key Risk Indicators reporting.
•  Build network with internal and external stakeholders that includes law enforcement agencies, corporate investigators, audit firms, systems vendors among others.

Learning and Growth 15 %    

•  Undertake other responsibilities as may be assigned by management from time to time.
•  Competence development by identifying and communicating training needs that aim to improve personal performance objectives
•  Coordinate training to develop and maintain knowledge, skills and capability.
•  Foster Team spirit and positive work environment

NCBA Values 

•  Driven – We are passionate, make bold decisions and learn from our failures. We seek new challenges and appreciate different views constantly raising the bar. We explore our full potential.
•  Open – Our interactions are candid, honest and transparent. We listen to each other and our clients. We are inclusive and always respect each other.
•  Responsive – We put our customer’s interests at the heart of all that we do. We are proactive, act quickly and resolutely to deliver results. We keep it simple and seek new ways to improve.
•  Trusted – As a trusted partner we do what is morally, right always. We keep our word. We are accountable and believe in each other.

Ideal Job Specifications 

Academic

•  Undergraduate degree  minimum  2nd class honoursupper division in Computer Science/Information Technology. Added advantage for a candidate with Dbase management and programing knowledge.
•  Advanced knowledge in SQL, SAS, R, and Python will be added advantage.
•  Exposure to and familiarity with different analytical techniques (Linear and Logistic Regression, Clustering Techniques, Neural Network, Decision Trees, etc.).
•  Familiarity with wide array of fraud tools, applications and solutions (FICO, VISA, TSYS Falcon, VRM, CardGuard, Detica, Netguardian etc.)
•  Good understanding of CAAT’s (Computer assisted auditing tools) will be an added advantage
•  Proficiency in information technology and relevant Information Security Certification i.e. CISSP, CISA / CISM, ISO/IEC 27001 will be an added advantage

 Desired Work Experience

• Minimum 3 years of modelling/analytics experience in financial industry.
• Knowledge of the banking core system applications
• Familiarity with wide array of Fraud Analysis tools, applications and solutions.
• Excellent communication (oral/writing) and presentation skills

 Technical competencies 

•  Knowledge of the banking system applications e.g. T24 system, card systems, Credit systems, banking operations etc.
•  Methodical approach to investigations with a flair for facts when analysing or extracting (datamining) system information.
•  Ability to develop new insights from the available data using scripting languages.
•  Professional qualifications in Fraud Risk Management, Systems Audit, Data Analytics, Database Administration and programming
•  Exposure to and familiarity with different analytical techniques (Linear and Logistic Regression, Clustering Techniques, Neural Network, Decision Trees, etc.) will be an added advantage
•  Familiarity with wide array of fraud tools, applications and solutions (FICO, VISA, TSYS Falcon, VRM, Card Guard, Detica, Netguardian etc.)
•  Good understanding of CAAT’s (Computer assisted auditing tools) will be an added advantage

Behavioural Competencies 

•  Self-empowerment to enable development of open communication, teamwork and trust that is needed to support true performance and customer-service oriented culture.
•  Strong interpersonal skills with the ability to interact with all levels of internal and external stakeholders.
•  Ability to work under pressure, remain objective and ability to meet deadlines
•  Ability to work autonomously with minimal oversight.
•  Ability to solve complex problems in a complex environment, translating business problems into recommendations that have measurable business impact.
•  Ability to present findings and deliver recommendations to various levels of management
•  Ability to analyse system data and exception reports for fraud trends and or in respect to reported computer related transactions or frauds that are now prevalent in the banking industry.
•  Analytical and problem solving skills and to recognize non-obvious systems and behavioural activity patterns.
•  Ability to perform assigned duties with passion for details, unwavering honesty, a determination to getting the truth, uncompromising approach in attainment of facts and always with bank’s interests over possible personal gains.