Job Description

The purpose of the T24 Support Analyst role is to provide specialized technical support and maintenance for the T24 core banking system. This position involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the T24 Support Analyst aims to resolve incidents promptly, enhance system performance, and implement best practices.

The role is crucial in maintaining the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of the organization’s financial services.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology/Computer science or related course

Experience Required
Delivery Enablement

• Technology
• 3 – 5 years
• Cloud Technical Experience building Pipelines, IAC, Deployment Autimation tools both on Azure and AWS.
• At least 3+ years of experience in streamlining, supporting and enhancing systems operations through pipelines.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Developing Expertise
• Documenting Facts

Technical Competencies:

• Application Knowledge for Support
• Application Support
• Data Analysis and Inference
• Documenting
• Risk Management