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24 Jul 2024

Team Lead at Digital Divide Data (DDD Kenya)

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Job Description

DDD believes talent has no boundaries–and opportunities shouldn’t either. In 2001, we saw the need to bring tech skills and living-wage work to men and women in underserved communities in Asia. It was here that DDD helped plant the seed for a socially responsible outsourcing practice known as impact sourcing.

Responsibilities

  • Team Management: Lead, mentor, and supervise a team of associates, providing guidance and support to ensure optimal performance.
  • Project Coordination: Coordinate with project managers and clients to understand project requirements, timelines, and deliverables.
  • Quality Assurance: Implement and monitor quality control processes to ensure the accuracy and consistency of annotated data. This will involve performing quality checks on outgoing data.
  • Training and Development: Develop and deliver training programs to enhance the skills and knowledge of the associates.
  • Performance Monitoring: Track and evaluate the performance of team members, providing feedback and implementing improvement plans when necessary.
  • Resource Allocation: Efficiently allocate resources to ensure project deadlines are met and manage workload distribution among team members.
  • Issue Resolution: Address and resolve any issues or conflicts that arise within the team, ensuring a positive and productive work environment.
  • Reporting: Prepare and present regular reports on project status, team performance, and quality metrics to the project manager/s.
  • Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance operational efficiency.

Qualifications

Education: Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Data Science, or a related discipline.

Experience: Minimum of 3-5 years of experience in data annotation, data labeling, or a related field, with at least 1-2 years in a supervisory or team lead role.

Technical Skills: Proficiency in data annotation tools or platforms, with a strong understanding of AI and machine learning concepts.

Leadership Skills: Proven ability to lead and motivate a team, with excellent interpersonal and communication skills.

Analytical Skills: Strong analytical and problem-solving abilities, with an eye for detail and a commitment to quality.

Organizational Skills: Exceptional organizational and time-management skills, with the ability to manage multiple projects simultaneously.

Adaptability: Ability to adapt to changing project requirements and work in a fast-paced environment.

Flexibility: Availability to work in day and night shifts as and when required



Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 31 July. 2024





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