27 Aug 2024

Team Leader at Umba

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Job Description

Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.

Responisibities

  • Supervising Team Members: Leading and overseeing the daily activities of the team, ensuring that all tasks are completed efficiently and to a high standard
  • Training and Development: Providing training, guidance, and support to team members to enhance their skills and performance
  • Performance Management: Monitoring and evaluating team performance, providing constructive feedback, and conducting performance reviews
  • Process Improvement: Identifying opportunities to improve processes and workflows within the Business Development department to increase efficiency and effectiveness
  • Customer Service Excellence: Ensuring that the team delivers exceptional service to our clients, addressing any issues or concerns promptly and professionally
  • Reporting and Analysis: Preparing reports on team performance, sales metrics, and other relevant data to inform management decisions

Qualifications:

  • A Bachelor’s degree in Business Administration, Management, or a related field. Some positions may consider equivalent experience in lieu of a degree
  • Proven experience in a leadership or supervisory role, typically 2-5 years, in a similar role
  • Strong leadership and management skills, including the ability to motivate and guide a team
  • Excellent communication and interpersonal skills to effectively interact with team members and other stakeholders
  • Problem-solving and decision-making abilities
  • Organizational and time-management skills to manage multiple tasks and deadlines
  • Proficiency in relevant software and tools (e.g., project management software, CRM systems)
  • Ability to work well under pressure and in a fast-paced environment
  • Adaptability and flexibility to manage change
  • Strong ethical standards and integrity


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 6 September. 2024





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