Tech Care for All Africa (TC4A) is an innovative digital health company committed to transforming healthcare outcomes in Africa. We are renowned for our flagship Medical Learning Hub (MLH), a state-of-the-art platform reshaping healthcare education. Through MLH, we aim to enhance the skills and knowledge of healthcare providers across the continent.

Role Overview

We are seeking an experienced and dynamic Junior IT Projects Manager to coordinate between our clients and development teams, focusing on our AI imaging solutions and the Medical Learning Hub (MLH). This role is pivotal in ensuring effective communication, aligning client needs with development efforts, and driving our products toward market success swiftly and effectively.

Key Responsibilities

Client Coordination 

• Serve as the primary liaison between clients and the development team for our AI imaging solutions and MLH.
• Understand client requirements, gather feedback, and translate them into actionable tasks for the development team.
• Ensure client expectations are met by aligning project deliverables with client needs.
• Facilitate regular meetings and updates with clients to maintain strong relationships and address concerns promptly.

Project Management & Planning 

• Develop detailed project plans, set timelines, and monitor progress to ensure projects are delivered on time and within scope.
• Implement agile methodologies (e.g., Scrum, Kanban) to enhance team productivity and accelerate development cycles.
• Identify and mitigate project risks and issues proactively.
• Coordinate resource allocation and manage project budgets effectively. •

Product Development Coordination 

• Collaborate with the development team to align product features with market needs and client feedback.
• Assist in defining product vision, strategy, and roadmap in alignment with company objectives.
• Coordinate with the MLH team to integrate client requirements into the e-learning platform.
• Monitor industry trends and competitor activities to inform product enhancements.

Communication & Collaboration

• Facilitate effective communication between clients, development teams, and internal stakeholders.
• Prepare and deliver project updates, reports, and presentations to the CEO and other key stakeholders.
• Ensure transparency and clarity throughout the project lifecycle.
• Promote a collaborative culture that encourages knowledge sharing and teamwork.

Quality Assurance & Compliance

• Ensure all products meet quality standards and comply with healthcare regulations across different African countries.
• Coordinate testing procedures and assist in troubleshooting issues as they arise.
• Maintain comprehensive project documentation and ensure all client interactions are recorded accurately.

Qualifications

Education & Experience

• Bachelor’s degree in Computer Science or a related field. NB: Software development skills are needed
• Minimum of 2 years of experience in a similar role involving project management and client coordination.
• Experience in the healthcare technology sector or with e-learning platforms is a plus.
• Familiarity with AI technologies, digital imaging, or introduction of new digital health solutions is another plus.

Skills & Abilities

• Strong understanding of software development processes and project management principles.
• Excellent communication and interpersonal skills, capable of bridging technical and nontechnical stakeholders.
• Proficiency in project management tools (e.g., JIRA, Asana, Trello) and familiarity with agile methodologies.
• Ability to work effectively in a multicultural environment and manage relationships with clients and team members.
• Strong problem-solving abilities and a proactive approach to challenges.
• Highly organized with attention to detail and the ability to manage multiple projects simultaneously