Job Overview

• We are looking for a highly motivated Technical Project Manager who can drive technology projects through their lifecycle, ensuring that technical solutions are sound and aligned with business goals. This role involves managing the entire end-to-end project management lifecycle, including breaking down work from customer requirements through all stages of the implementation process. The ideal candidate will be able to anticipate and resolve any problems, bottlenecks, or scheduling conflicts.
• The ideal candidate for this role is a skilled communicator who can link customers, developers, quality assurance and business units to ensure high levels of quality and timely project implementations.

Responsibilities and Duties

• Drive project kickoff activities: internal meetings, statement of work creation, project plan documentation for top-tier, high profile customers.
• Act as an escalation path for implementation projects to reset and clarify expectations.
• Provide oversight and management of work backlogs, the prioritization process, sprint planning and work scheduling and monitoring.
• Oversee assignments, report on risks, issues, and accomplishments.
• Build strong relationships with customers, partners, and internal team members.
• Works with the project stakeholders to develop schedules and establish milestones
• Ensures project progress against defined milestones and deadlines
• Actively communicates with key stakeholders to keep them informed on project activities
• Ensures implementations are managed through the Post-Sales process
• Ensures adherence to all client data and security requirements
• Supervises hand-offs ensuring smooth transitions to support
• Supports internal and external client(s) in pre-implementation of new programs
• Supports the analysis of client data and strategies on application design
• Oversees the requirements/functional specification process
• Create, maintain, and update comprehensive project documentation, including project plans, status reports, meeting minutes, and technical specifications.
• Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work, and leveraging cross-functional team skills to improve product backlog throughput.

Requirements

Qualifications

• Bachelor’s degree in a technical field, such as Computer Science, Information Technology, or a related discipline.
• 5+ years in project management
• Knowledge and understanding of payments/financial services considered a strong advantage
• Diligent project manager offering a proven record of success leading all phases of diverse technology projects
• PMI (Prince 2 or PMP) certification preferred
• Experience with Jira Software
• Business strategist: plan and manage projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
• Superb written and verbal communication skills characterized by technical acumen, clarity, and brevity, to communicate with client executives effectively and their respective teams.
• Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
• External facing/customer experience leading complex technical projects platform/system integration

Other requirements

• Demonstrated analytical skills and a natural predisposition toward data-driven decision-making, additionally able to make reasoned decisions in situations of uncertainty or imperfect data
• Ability to adapt rapidly and respond to changes in the environment and priorities
• Passionate about solving real problems
• Self-assured and results oriented professional with an ownership mentality
• Ability to manage numerous complex projects simultaneously
• Exhibit a high level of dedication to the role, with the ability to prioritize work responsibilities effectively