18 Nov 2025

Technical Service Specialist – Africa at Novonesis

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Job Description

In Novonesis, we know that solutions rooted in biology can help solve humanitys biggest challenges. Since we began more than a century ago, this has been our guide. Its how we’ve gotten so far. And its how we’ll impact the future

Technical Service Specialist – Africa

In this role, your key responsibilities are :

  • Offer technical support, in conjunction with relevant technical support teams, related to product performance, at key accounts and channel partners.
  • Work with regional Account Managers to grow existing business, and nurture new opportunities, and actively participate in the sales process.
  • Supervise customer and distributor poultry trials, visit research facilities, and deliver detailed analyses of trial results.
  • Maintain high-level relationships with key customers and influencers, especially nutritionists and vets.
  • Investigate customer complaints and resolve industry issues on-site, including product applications and marketing efforts.
  • Engage in professional trade associations and committees related to the poultry industry.
  • Develop a deep understanding of the competitive landscape for gastrointestinal health products and services and equip distributors through value messaging against competitors.
  • Work with Account managers to create annual account plans for key customers and channel partners for their long-term growth and ensure direction is in alignment with global marketing plans.
  • Be able to represent Novonesis® on industry forums and be the voice of our solutions in trade shows and conferences, when needed.

Potentially relevant experience:

  • Masters’ or PhD in Animal Health and Nutrition, or related field.
  • Understanding and experience in feed formulations involving probiotics and enzymes will be an advantage.
  • Have 8-10 years’ experience in Animal health and nutrition, with a solid understanding of application and product formulations.
  • Strong drive, responsible, goal-oriented, well organized, and self-motivated, being able to develop regions independently.
  • Willingness to travel ~50% of the time primarily in the assigned region when required.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : December 7, 2025





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