22 Feb 2026

Technical Services Manager at Serena Hotels

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Job Description

Beyond the bustle of Kenya’s most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi’s Central Park. Our Nairobi hotel merges business and leisure, art and gastronomy and five-star style and service.

Technical Services Manager

Position Summary

  • The Technical Services Manager provides centralized technical oversight and engineering governance across TPSK properties in Kenya.
  • The role focuses on standardization, compliance assurance, asset lifecycle management, risk mitigation, and CAPEX
  • planning across the portfolio. This is a strategic and oversight position rather than a single-property operational role.

Key Responsibilities

  • Establish and enforce engineering governance frameworks across Kenya properties.
  • Review and approve CAPEX proposals and technical specifications.
  • Conduct portfolio-wide engineering audits and asset condition assessments.
  • Standardize preventive maintenance systems and reporting metrics.
  • Monitor statutory and environmental compliance across all units.
  • Support major refurbishments and development projects.
  • Oversee supplier performance and SLA compliance.
  • Provide executive-level engineering performance reporting.
  • Drive sustainability, energy efficiency, and cost optimization initiatives

Minimum Requirements

  • Bachelor’s Degree in Mechanical, Electrical, or Building Services Engineering from a recognized institution.
  • Professional registration with a relevant Engineering Regulatory Body (mandatory or strongly preferred depending on jurisdiction).
  • Minimum 8–10 years of progressive experience in engineering and maintenance leadership within luxury hospitality or large-scale facilities environments.
  • Demonstrated expertise in MEP systems, HVAC, power generation and distribution, fire & life safety systems, and building management systems (BMS).
  • Proven experience in budget preparation, cost control, and CAPEX planning.
  • Strong leadership track record managing multidisciplinary engineering teams.

Core Competencies

  • Up-to-date knowledge of emerging engineering technologies, sustainability practices, and hospitality maintenance standards.
  • Extensive experience in five-star hotels or upscale resorts, with a strong asset protection mindset.
  • Strategic thinking with the ability to translate technical vision into operational execution.
  • Strong analytical, problem-solving, and sound decision-making capability under pressure.
  • High-level project management capability, including renovations and capital works oversight.
  • In-depth knowledge of statutory compliance frameworks, building codes, environmental regulations, and safety standards.
  • Strong financial acumen, including budgeting, forecasting, and variance analysis.
  • Ability to build, motivate, and develop high-performing engineering teams.
  • Excellent stakeholder management, communication, and negotiation skills.
  • Ability to operate effectively in dynamic, multi-stakeholder, and high-pressure environments.


Method of Application

Send your job application and CV on or before 6th March 2026 to this email -

 [email protected]





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