Key Responsibilities

Capacity Building & Training Design

• Develop and deliver training modules and learning resources tailored to field teams
• Co-design leadership and peer supporter training with local focal points
• Build regional networks of practice to sustain learning and collaboration

Field Engagement & Partnership Development

• Collaborate with regional/national offices to contextualize global frameworks
• Support staff care integration into field strategies and emergency preparedness
• Strengthen local ownership via partnership with P&C and field leadership

Knowledge Sharing & Peer Learning

• Facilitate communities of practice across regions
• Document and share field-led innovations and lessons
• Promote South–South learning and cross-regional exchanges

Monitoring, Evaluation & Learning (MEL)

• Track capacity-building efforts and uptake of staff care practices
• Collect feedback to refine approaches and materials
• Contribute data to Theory of Change indicators and organizational reporting
• Self-directed learning to maintain currency on industry trends, research, practices and key actors in training, communications, and staff well-being.

Cross-Functional Collaboration

• Collaborate with SSR, Risk, and Emergency Management on field integration
• Engage Comms and HR on awareness materials and training rollouts

KNOWLEDGE, SKILLS AND ABILITIES

Required Skills, Knowledge and Experience

• Bachelor’s degree (or above) in: Employee Well-being, Psychology, Sociology, Training, Adult Learning, or significant work experience in these disciplines.
• Professional Certifications and Professional Memberships considered an advantage.
• Minimum 7 years’ experience in organizational development, capacity building, or humanitarian staff care
• Proven experience developing and delivering training in multicultural settings
• Experience building partnerships across field, regional, and global levels
• Ability to adapt frameworks to diverse cultural and operational contexts
• Fluency in English, fluency in additional languages considered an advantage

Preferred Skills, Knowledge and Experience

• Strong understanding of humanitarian contexts, cultural dynamics, and staff care challenges and practices.
• Familiarity with adult learning methodologies and coaching.
• Experience managing peer support or field-based psychosocial initiatives.
• Multilingual capacity strongly preferred.
• Proven advising capabilities with the ability to influence widely across a diverse international organisation.
• Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
• Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
• Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills
• Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.
• Strong coaching and consulting competences.

Travel and Work Environment Requirement

• Up to 20%, dependent on Partnership Travel Guidelines.
• Ability to work regularly outside of business hours sometimes in hazardous conditions.