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3 Oct 2023

Technical Support Intern at Innovative Software Technologies Ltd

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Job Description

ISTL is a leading Solutions provider that understands, identifies, meets customers business needs using Technology, Innovation & Specialized Resources

Duties and Responsibilities

  • Network Infrastructure Maintenance.
  • Check, test and Backups and at the same time ensure adherence to back up policy.
  • Ensure Servers/systems availability at all times.
  • Monitor/Maintain company generator where applicable.
  • Ensure company Telephone works properly.
  • Carry out routine computer service and Maintenance.
  • Maintain Users in active directory.
  • Ensure Adherence to proper internet usage.
  • Software Installation and configurations.
  • Ensure all computers in the network have been properly patched and have latest antivirus updates.
  • Database Administration.
  • Helpdesk support to both internal and external clients.
  • Creating test/simulation environments for different scenarios for internal use as well as clients.
  • Liaise with external services providers to ensure SLAs are met.
  • Fault reporting, both internally and externally and escalation to relevant departments or service providers.
  • Adhere to ISO 27001:2013 standards.
  • Maintenance of CCTV cameras.
  • Maintenance of biometrics.

Requirements

Skills & Qualifications

  • Diploma/ Bachelors’ degree in Computer science or related field.
  • 1 year or less of proven work experience in the following:

Windows Server 2019

  • ADDS
  • DHCP
  • DNS
  • File Storage
  • LDAP

Linux

  • RHEL/Centos 7&8
  • LDAP
  • Linux Administration
  • Networking
  • Telephony Voip Basic
  • CCTV Management

Oracle 10g, 11g, 12c

  • Administrator
  • Developer
  • Weblogic


Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 31 October. 2023





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