13 Oct 2021

Technical Support Manager at Safetrac Limited

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Job Description

Safetrac Limited is a Kenyan based technology company offering a wide range of affordable ICT solutions for the tracking and logistics sector. Our solutions offer clients the necessary security reinforcement for their fleet and products allowing them to remain secure and productive in their working environment.

Job Responsibilities

  • Lead the strategy for technology platforms, partnerships and external relationships
  • Represent the technological agenda in staff meetings and when making hiring decisions
  • Identify, compare, select and implement technology solutions to meet current and future needs
  • Develop, track and control the development of annual operating and capital budgets for purchasing, staffing and operations
  • Manage and optimize infrastructure assets to satisfy internal financial targets
  • Create overall technology standards and practices and ensure adherence
  • Consolidate our technology platforms and create plans for each
  • Track, analyze and monitor technology performance metrics.
  • Oversee all system design and changes in system architecture
  • Keep abreast of new trends and best practices in technology landscape
  • Take the initiative in thought leadership, innovation and creativity
  • Set objectives and strategies for the IT department
  • Design and customize technological systems and platforms to improve customer experience
  • Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
  • Design and customize technological systems and platforms to improve customer experience
  • Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
  • Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
  • Analyze the costs, value and risks of information technology to advise management and suggest actions
  • Promote the company’s products/services addressing or predicting clients’ objectives
  • Build long-term relationships with new and existing customers
  • Work closely with the CEO to define and deliver new products and enhancements


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 31 October. 2021





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