This is a full-time on-site role, located in Nairobi County, Kenya, for a Telesales Representative. The Telesales Representative will be responsible for day-to-day tasks which includes contacting potential customers, promoting and selling our products, answering customer queries, providing excellent customer service and support, and providing job training for new employees.

Qualifications

• Excellent verbal and written communication skills
• Customer service and support skills
• Sales skills
• Training skills
• Ability to work well under pressure
• Ability to work well in a team
• Good conflict resolution skills
• Relevant diploma or degree in Business or any related field
• Prior experience in a similar role is highly desirable
• Knowledge of financial products and services is an added advantage