Job Purpose

• The teller facilitates effective and efficient money and money instruments transactions for customers, processing receipts and payments as well as maintaining efficient and accurate records.

Key Responsibilities/Duties/Tasks

• Receiving cash from the supervisor and taking full responsibility and accountability.
• Updating of treasury book and Mpesa register
• Maintaining Security vigilance on suspicious members/visitors
• Identification of counterfeit money/instruments and reporting
• Accurate posting of cash and non-cash transactions to respective MPAs and verification
• Providing exemplary customer services at the tellers’ service point.
• Preparation of accurate daily reports, submission for checks, filing and ensuring safe custody and smooth retrieval when need be
• Performing M-PESA transactions, updating manual M-Pesa register and system posting
• Any other duties/assignments given from time to time by the supervisor

Academic qualifications

• Bachelor’s degree in business and any related field (finance, accounting, banking)

Professional Qualifications/Membership to professional bodies

• CPA II

Previous relevant work experience required.

• 3 years relevant work experience

Functional Skills, Behavioural Competencies/Attributes:

• Excellent accounting skills relevant to teller duties.
• Strong KYC skills and Attention to detail.
• Strong communication skills (both verbal and written).
• Proficient computer skills and data entry.
• Effective time management and multitasking abilities.
• Confidentiality and reliability
• High level of integrity and work ethics