Position Summary

The Temporary receptionist will be responsible for performing clerical tasks within the office to support daily operations. The receptionist will answer and transfer phone calls to staff, sort and deliver mails, greet and direct visitors accordingly.

Essential Functions

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Update calendars and schedule meetings.
• Assist with payment requisition for utilities e.g. electricity tokens, water bills and garbage collection.
• Establish and maintain effective relationship with internal and external customers for improved service delivery.
• Ensure that all the office telephone lines, are working efficiently and loaded with airtime at all times.
• Any other duty as may be assigned.

Qualifications & Requirements

• Diploma/Degree in administration, office management, front office management or related field.
• Ability to multitask and assume unanticipated assignments.
• Excellent attention to detail and sound organizational skills.
• Strong interpersonal and communication skills
• Verbal and written communication skills
• Organizational and time management skills.
• Knowledge of Accountability to Affected Population.
• Knowledge in PSEA and Anti-Fraud.