2 Dec 2024

Territory Manager at Watu Credit Limited

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Job Description

Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.

Territory Manager

What you will do:

  • Coordinate all recovery operations in the assigned territory as aligned with recovery targets
  • Leverage on available data on territory performance as per all performance metrics to identify risk areas
  • Advice on difficult repossession cases to support closure
  • Maintain the Repossession List at acceptable level by ensuring that the Recovery Managers assign the bikes to the relevant Recovery Offices without delay.
  • Approve all the recovery costs incurred during recovery and transfer of assets which will include Petty Cash and EER
  • Attend to escalations to ensure Recovery Managers and Officers are fully supported in their recovery efforts
  • Create a professional working relationship with both internal and external stakeholders for the purpose of getting assistance when necessary, in the course of work
  • Monitor the recovery budget vs actual on a monthly basis for the relevant area
  • Coordinate documentation management for assigned region to ensure full compliance with all relevant documentations policies and guidelines
  • Monitor Territory compliance levels against all guidelines and policies to manage risks
  • Coordinate people management processes in assigned territory which will include performance management, training, coaching, safety, and employee relations, in consultation and with support from HR
  • Identify and recommend new ways of working to continuously improve efficiency, productivity and both our internal and external customer experience
  • Cascade communication on any changes in policies, schedules and product knowledge to the team

What we are looking for:

  • Bachelor’s Degree in a Business-related field
  • At least5 years of relevant experience with 2 years at supervisor level
  • Must have a valid motorcycle license and must have at least 1 year riding experience


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 2 January. 2025





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