Responsibilities:

• Design and customize tour packages based on client preferences, budgets, and travel seasons.
• Provide insightful and engaging guided tours, sharing historical, cultural, and geographical knowledge of various destinations.
• Handle inquiries, bookings, and travel arrangements, ensuring seamless coordination of itineraries.
• Build strong relationships with hotels, transport providers, and local attractions to enhance customer experiences.
• Ensure safety protocols are followed and assist travellers with any issues or emergencies during tours.
• Keep up to date with new tourism trends, destinations, and regulations to provide accurate and relevant information.
• Maintain records of tour activities, customer feedback, and operational expenses.

Requirements:

• A degree in Tourism, Hospitality, or a related field.
• Minimum 4 years’ experience as a tour guide, travel consultant, or in a similar tourism role.
• Strong knowledge of Kenya’s tourist destinations, wildlife, cultural sites, and local customs.
• Customer-focused with a friendly, outgoing, and professional demeanour.
• Ability to handle travel logistics, problem-solving, and emergency situations effectively.
• Proficiency in MS Office Suite and experience with travel booking software is an advantage.
• Self-driven and strongly motivated, tour consultant.

Deadline for applications: 28/02/2025