About the Opportunity

Inkomoko Kenya seeks a highly talented and experienced Training Support Associate (TSA) to work directly with entrepreneurs to help them develop the skills to scale their businesses. The Training Support Associate (TSA) will be working reporting to the Senior  Trainer to implement Inkomoko training for a variety of businesses across the Region. This position will be based in Dadaab, Garissa and Kakuma.

Responsibilities

Training Coordination & Administration (60% Time)

• Maintain a database and records of training participants with fidelity
• Assist in the participants’ training evaluation
• Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
• Maintain filing system for training related documents (e.g. Training participant survey documents)
• Be the person of contact for all training participants for training communication
• Be the Inkomoko Kenya Brand Ambassador by providing great customer service to training participants
• Outreach to “hard to reach” training participants
• Support the procurement team in sourcing and ordering office/Kitchen supplies for the Mombasa  office as the need arises
• Follow up and collect invoices and any pending payments, including utilities for the Mombasa office
• Liaise with the cleaner to ensure that all offices, facilities, and rooms are kept clean on a daily basis
• Deal with suppliers in a professional and cost-effective way
• Provide administrative support to Inkomoko Kenya staff as requested
• Support the business consulting team during client recruitment
• Support managers in day to day office management

Communication (40% Time)

• Handle & translate documents from English to Swahili or any other language as may be required
• Explain to Community Leaders and visitors the work of Inkomoko Kenya
• Assist M&E Associate in collecting data and post-training surveys.

Minimum Qualifications

The ideal candidate will fulfill the following requirements:

• Must be a resident of Garissa, Dadaab or Kakuma – Kenya
• 1+ years of work experience in a relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Kenya.
• Flexible and able to deliver results under pressure
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and social
• Honest and professional
• University education OR currently pursuing it
• Be between ages 25-35 years.
• Excellent communicator to audiences in Swahili and English -Somali speaking is an added advantage
• Access to a smartphone 24/7 is a plus.