About the Opportunity

The Training Support Associate (TSA) will be working reporting to the Trainer to implement Inkomoko training for a variety of businesses across Nairobi. Specific responsibilities include:

Responsibilities

TRAINING COORDINATION & ADMINISTRATION (60% time)

• Maintain a database and records of training participants with fidelity
• Assist in the participants’ training evaluation
• Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
• Maintain a filing system for training-related documents (e.g. Training participant survey documents)
• Be the person of contact for all training participants for training communication
• Be the Inkomoko Kenya Brand Ambassador by providing great customer service to training participants
• Outreach to “hard to reach” training participants
• Support the procurement team in sourcing and ordering office/Kitchen supplies for the Nairobi  office as the need arises
• Follow up and collect invoices and any pending payments, including utilities for the Nairobi office
• Liaise with the cleaner to ensure that all offices, facilities, and rooms are kept clean on a daily basis
• Deal with suppliers in a professional and cost-effective way
• Provide administrative support to Inkomoko Kenya staff as requested
• Support the business consulting team during client recruitment
• Support managers in day-to-day office management

COMMUNICATION (40% time)

• Handle & translate documents from English to Swahili or any other language as may be required
• Explain to Community Leaders and visitors the work of Inkomoko Kenya
• Assist M&E Associate in collecting data and post-training surveys.

Minimum Qualifications

The ideal candidate will fulfill the following requirements:

• 1+ years of work experience in a relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Nairobi
• Flexible and able to deliver results under pressure
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and social
• Honest and professional
• University education OR currently pursuing it
• Be between the ages of 25-35 years.
• Excellent communicator to audiences in Swahili and English plus other languages (s) spoken in the camp/settlement
• Access to a smartphone 24/7 is a plus.
• The candidate should not be employed by any other organization with camp/settlement activities.

What You’ll Get

• This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
• Competitive salary, and potential KPI-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact on your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.