Job Summary

To provide advice and support in the development and implementation of transactional management planning and associated service delivery processes, methods and techniques.

Job Purpose

• Assist in articulation, ownership, and execution of the Transactional Banking (TxB) strategy for Global Corporate clients in Absa Kenya.
• To lead and manage senior level client interaction and sales.
• Manage and deliver business objectives for the portfolio of clients assigned in this segment.
• Manage and grow TxB business each year across the portfolio of clients.
• Manage the returns while employing sound risk management disciplines.

Key Accountabilities

Sales

• Accountable for the delivery of TxB revenues from portfolio of clients assigned in Global Corporates (GC) segment.
• Develop and execute the sales strategy to deliver the revenue ambition through the portfolio of existing and target clients in GC segment.
• Increase client penetration and revenues for the bank by actively promoting the bank’s network and product capabilities (cross selling). Replicate TxB solutions and successes within the portfolio.
• Collaborate with the team to achieve quantitative and qualitative performance objectives for your portfolio. Leverage the existing sales tools and techniques to identify opportunities for new/incremental business – account planning and pipeline management to achieve sales/revenue targets.
• Maintain a detailed and up to date knowledge of the bank’s comprehensive products capabilities and their application to clients’ needs and use this knowledge in structuring of solutions.
• Set SMART individual objectives that are in line with and seek to achieve the overall objectives.
• Ensure smooth interaction and collaboration with TxB Implementation team, Product Development and Customer Services teams Transactional Banking. Drive alignment with key stakeholders; TxB teams across multiple geographies, CIB team in Kenya, Business Banking, Compliance and Operations to achieve TxB priorities.
• Maintain high performance standards and role model behaviours that demonstrate the bank values.

Service and Operational

• Working with the service teams to deliver world class customer service practices and ensure adherence to Absa service standards.
• Work with the GC coverage teams to develop relationship account plans for their customer portfolios.
• Achieve operational rigor excellence in all aspects of procedures and processes undertaken to ensure 100% compliance.
• Minimize potential for fraudulent applications by following each product criteria.
• Ensuring that pricing is authorized by Transaction Baking Head, agreed with Customer, and properly set up to ensure 100% collection upon product/customer set up.
• Follow the TxB end-to-end product set-up process ensuring new set-ups are authorized and properly set up.
• Ensure compliance with operations risk & rigour requirements e.g., Health & Safety standards and security of premises.

Requirements 

Preferred Qualification : Postgraduate or equivalent academic qualifications

Preferred Experience : Over 5 years banking experience, majority of which must be in Cash and Trade

Knowledge and Skills : Cash Management and Trade Services product knowledge

Education : Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)