Key Accountabilities

Sales – 70%

• Accountable for the delivery of TB revenues from portfolio of clients assigned in FI.
• Develop and execute the sales strategy to deliver the revenue ambition through the portfolio of existing and target clients in FI.
• Increase client penetration and revenues for the bank by actively promoting the bank’s network and product capabilities (cross selling). Replicate TB solutions and successes within the portfolio.
• Lead the team to achieve quantitative and qualitative performance objectives for your portfolio. Leverage the existing sales tools and techniques to identify opportunities for new/incremental business – account planning and pipeline management to achieve sales/revenue targets.
• Maintain a detailed and up to date knowledge of the bank’s comprehensive products capabilities and their application to clients’ needs and use this knowledge in structuring of solutions.
• Set SMART individual objectives that are in line with and seek to achieve the overall objectives.
• Ensure smooth interaction and communication with Customer Support team, product development and customer services teams within FI teams across the Absa Group. Drive alignment with key stakeholders; TB teams across multiple geographies to achieve TB priorities
• Maintain high performance standards and role model behaviours that demonstrate the bank values

Service & Operational Rigor – 30%

• Working with the FI operations teams locally and at the group to deliver world class customer service practices and ensure adherence to Absa service standards.
• Work with the FI coverage teams to develop relationship account plans for their customer portfolios.
• Achieve operational rigor excellence in all aspects of procedures and processes undertaken to ensure 100% compliance.
• Minimize potential for fraudulent applications by following each product criteria.
• Ensuring that pricing is authorized by Transaction Baking Head, agreed with Customer, and properly set up to ensure 100% collection upon product/customer set up.
• Follow the TB end-to-end product set-up process ensuring new set-ups are authorized and properly set up.
• Ensure compliance with operations risk & rigour requirements e.g., Health & Safety standards and security of premises.

Education and experience required

• Postgraduate or equivalent academic qualifications
• Over 5 years banking experience, majority of which must be in Cash and Trade.