Job Ref#24-25/07

About the Opportunity

• We are looking for a highly motivated Transport Assistant. The main responsibilities include ensuring safe, effective, and efficient service delivery to our clients, as well as assisting in driver orientation, evaluation, and training. The role also involves promoting safe work practices in accordance with Occupational Health and Safety, Board Policy, and supervisor’s directives, and updating the Translog.

Specific responsibility/day-to-day activities

• Assist the Transport Executive with the administration of hired vehicles for Transfers and excursions.
• Manage the Translog (allocate the daily transfers and excursion bookings) and communicate to the drivers and customer care supervisor on time.
• Communicate changes to the Transfer drivers and re-allocate if necessary.
• Process and monitor the utilization of drivers for Transfers and excursions.
• Provide, coordinate, and manage transport for the Customer care team as well as guides (IMOs).
• Manage out-sourced transfers and excursions services/sub-hires, and ensure the provision of quality services as per the Service Level Agreements.
• Communicate closely with the Customer care team supervisor for customer care team duty allocation.
• Allocation and stock management of any giveaways (water, wheel covers, stickers) and any other items including agents‘ marketing collateral stationery and alert procurement in a timely manner.
• Assisting in providing innovative solutions to current challenges encountered and enhancing how new transport suppliers (Sub hires) are identified and incorporated.

Minimum requirements

• Relevant degree or training in office administration, procurement, Logistics, and fleet Management.
• Must be computer literate with good knowledge of Microsoft Excel, and Word.
• Possess a clean driving license.
• At least 1 year experience in a similar environment.
• Accuracy and attention to detail is essential for this role.
• Very good in analysis with Experience in Fleet Management and Logistics
• Good Planning and Organization skills.