Mission Description

• To coordinate daily transport operations, truck allocations, customs transit documentation and transporter follow-up activities to ensure timely cargo movement, compliance with transit regulations, accurate operational reporting and effective customer service.

Transport Planning & Coordination

• Coordinate daily truck allocations and loading schedules in line with operational priorities.
• Follow up on departures, transit progress and delivery status to ensure timely execution.
• Liaise with transporters to confirm truck availability, loading times and operational requirements.
• Escalate delays, truck shortages and operational issues to the Transport Manager.

Transit Documentation & Customs Compliance

• Ensure T812, Exit and T1 documentation is prepared accurately and within required timelines.
• Maintain compliance with customs regulations and support implementation of regulatory changes.
• Coordinate with clearance teams to resolve documentation queries promptly.

Transporter Management

• Maintain updated transporter records and support onboarding of approved transporters.
• Monitor transporter performance, loading compliance and operational responsiveness.
• Follow up on transporter issues, incidents and corrective actions.

Customer Service & Operational Communication

• Provide shipment and departure updates to internal teams and customers.
• Respond to transport-related queries and coordinate timely resolution.
• Ensure accurate communication of loading status, truck departures and delivery progress.

Reporting & Data Management

• Prepare daily, weekly and monthly loading and transport reports.
• Maintain accurate records of allocations, departures, transit movements and transporter performance.
• Support operational analysis through timely reporting and data consolidation.

Continuous Improvement

• Identify opportunities to improve allocation, documentation and reporting processes.
• Support implementation of operational controls that improve efficiency and compliance.

Profile

• Diploma in Logistics, Supply Chain Management, Transport Management or a related field.
• Minimum 2–3 years’ experience in transport coordination, clearing & forwarding or logistics operations.
• Working knowledge of KRA, KPA, URA transit procedures and ASYCUDA operations.
• Proficiency in Microsoft Office, particularly Excel and Outlook.