Purpose of the Role    

• To oversee and coordinate daily transport and port-related operations, ensuring optimal fleet utilization, timely cargo movement, efficient vehicle turnaround, compliance with statutory and port requirements, and high standards of safety and customer service. The role requires a hands-on supervisor who understands the relationship between port activities and road transport operations and can effectively coordinate drivers, port clerks, customers, clearing agents, shipping lines and other relevant stakeholders.

Role Accountabilities    

• Transport and Fleet Management: Coordinate vehicle scheduling, routing, dispatch, driver assignments, loading and offloading while monitoring delivery timelines, vehicle utilization, fuel consumption, maintenance and operational costs.
• Port and Cargo coordination: Manage port-related transport activities, cargo collection, container evacuation and delivery. Liaise with port authorities, clearing agents, shipping lines, depots, customers and other stakeholders to facilitate timely cargo release and movement.
• Documentation and compliance: Ensure accurate transport and cargo documentation, proper tracking of vehicles and containers, vehicle roadworthiness, and compliance with road safety regulations, port procedures and company SOPs.
• Operational Monitoring: Track vehicle movements, turnaround times, cargo status and delivery schedules. Identify and resolve delays, congestion, documentation discrepancies, and potential demurrage or detention costs.
• Staff Supervision: Supervise drivers, port clerks and other operational personnel, ensuring adherence to schedules, dispatch instructions, safety standards and company policies.
• Performance and Service Delivery: Monitor staff productivity, provide coaching and guidance, address performance issues, and ensure prompt reporting of accidents, incidents and cargo discrepancies
• Provide on-the-job coaching, guidance and support to drivers and clerks to improve performance.
• Perform any other duties assigned by the Operations Manager.

Qualifications and Education Requirements:

• Diploma or Bachelor’s degree in Transport Management, Logistics and Supply Chain Management, Clearing and Forwarding, Business Management or a related field.
• At least 3–5 years of relevant experience in transport, fleet or logistics operations, including a minimum of two years in a supervisory or team-lead role.
• Demonstrable hands-on experience in port-related transport operations is essential.
• Practical experience coordinating container haulage, cargo collection and delivery, port clerks, drivers and transport documentation.
• Good understanding of port cargo release processes, container movements, port access procedures.
• Working knowledge of container detention and demurrage risks, port delays and turnaround-time management.
• Strong customer service and stakeholder management skills.

Required Skills & Competencies

• Strong operational leadership, team supervision, and fleet coordination skills.
• Practical understanding of port operations and road transport.
• Excellent vehicle scheduling, dispatch planning, and fleet management.
• Strong communication and stakeholder management skills.
• Effective problem-solving and decision-making in handling port delays, cargo release, and vehicle turnaround.
• Good knowledge of transport documentation, cargo tracking, and operational reporting.
• Flexibility to work extended or irregular hours when operational needs require.