Summary

We are looking for a dynamic and experienced Digital Healthcare lead who will be responsible for leading the development and implementation of digital health strategies, programs, and solutions to improve patient outcomes, enhance customer experience, and create value for the organization.

The Lead must have a strong understanding of the intersection of digital health and healthcare, a customer-centric mindset, and the ability to drive innovation and collaboration across the organization. The ideal candidate will have a proven track record of success in digital health and innovation, and the ability to effectively manage large-scale projects. This position requires strong leadership and organizational skills, as well as excellent communication and interpersonal skills. The successful candidate will be a confident and passionate professional who is eager to make a positive impact on the healthcare industry.

RESPONSIBILITIES

• Strategic Leadership: Develop and implement a comprehensive digital health strategy leading to development of Safaricom’s ability to apply of technology and innovation in healthcare.
• Public sector Collaboration: Act as the primary liaison with government agencies, and other relevant stakeholders assisting in the implementation of national digital health projects. Ensure that projects align with both the organizations and public sector objectives.
• Team Management: Lead a diverse team of product managers, engineers, data scientists, researchers, and healthcare experts. Promote a culture of innovation and inclusivity. Additionally Manage and develop digital health resources, including personnel and budget.
• Product Research, Development and Management: Oversee the creation and management of digital health products, ensuring they meet the needs of both the market and public healthcare initiatives.
• Regulatory Compliance and Advocacy: Ensure compliance with healthcare regulations and standards (Digital Health Act, Data Protection Act, etc.), and advocate for favorable policies and regulations in the digital health sector.
• Stakeholder Engagement: Foster strong relationships with healthcare providers, patients, regulatory bodies, technology partners, and government officials to drive the success of digital health initiatives. Additionally Establish and inculcate a strong partner ecosystem.
• Market Analysis and Business Development: Conduct market research to identify growth opportunities, particularly in areas aligning with government healthcare objectives.
• Budget and Resource Management: Oversee budgeting and resource allocation, maximizing ROI and ensuring effective use of funds.
• Innovation: Develop and implement digital health strategies, programs, and solutions to improve patient outcomes, enhance customer experience, and create value for the organization. Enable Safaricom to Stay up to date on industry trends and developments and identify new opportunities for digital health initiatives.
• Execution: Collaborate with internal and external stakeholders to ensure that roll out of digital health initiatives that are effective and successful.

QUALIFICATIONS

• An undergraduate degree in the medical sciences and a master’s degree or higher in Health Informatics, Digital Health, Healthcare Administration, Public Health, or Business Administration.
• Minimum of 8 years of experience in digital health implementation, research, with leadership experience preferably involving public sector projects.
• Demonstrated experience in developing, implementing, and managing large-scale digital health projects and collaborating with different healthcare stakeholders including the government and private sector.
• Deep understanding of the health systems, digital health technologies, and the healthcare regulatory environment.
• Familiarity with the digital health ecosystem in Kenya with good networks in the Government, private sector, academia, and development partner community
• Exceptional leadership and communication skills, adept at managing diverse teams and projects.
• Strategic thinker with robust analytical and problem-solving skills.
• Strong leadership and communication skills, with the ability to build consensus and motivate diverse teams.