About the Role

The Deputy Regional Manager is a mid-senior level role that supports a large and geographically spread team to maximize the effectiveness of our retail and customer-facing footprint across shops, field and online channels to provide impact to over 1 million farm families in Kenya. You will will report directly to the Regional Manager and manage 100+ staff collaborating with multiple departments to set team goals, implement data-driven strategies and manage daily operations to achieve targets.

Responsibilities

• Management of daily operations of 50+ shops and tree nurseries to hit their sales targets while optimizing for inventory, costs, individual product performance and monitoring compliance and controls.
• Management of an 80+ Field Sales Team to achieve results by using training, performance management, communication, hiring, work prioritization and sustainability as important levers for success.
• Support cross-cutting department projects and collaborate with external teams to design and implement a variety of customer experience enhancement projects.
• Set short and medium-term strategies for your region while providing input into long-term decision-making.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor’s degree or equivalent practical experience.
• 3+ years of management experience preferably managing multiple customer-facing teams.
• 3+ years of experience in one of our countries of operation.
• Fluency in data analysis to support strategic decision-making e.g. analyzing sales trends and other performance data.
• Ability to solve a range of staff challenges that come from managing large, geographically spread teams.
• Proficiency in project management within a fast-paced results-oriented environment.
• Language: English required