About the Role

• As a Zone/Duka Supervisor, you are directly responsible for sales in your retail zone. You will play a key role in understanding the needs of our customers/farmers and help shape the future of businesses across all channels and use technology to connect with customers/farmers. You will develop an execution strategy for your assigned market and work both individually, and with your Sales team and to prospect, qualify, develop, and close new customer/farmer opportunities

Responsibilities

• Achieve sales, repayment, and impact targets for your zone.
• Manage multiple sales channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
• Provide technical support and training to Shop Assistants and Field Agents by setting up and facilitating weekly meetings.
• Define and manage task planning for Duka Assistants and Tupande Agents
• Oversee the management of the tree nursery in the zone with a dotted reporting line to the Tree Advisor
• Oversee and execute inventory ordering, data entry and merchandising.
• Oversee the operation control environment at the Duka
• Actively build your teams through hiring, training and performance management
• Supporting planning and implementation of promotion programs for your zone.
• Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and generally display a passion for our program.
• Support your team to create sales opportunities for customers

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 1+ years of experience in a sales, partner or channel manager role.
• Demonstrated ability to work towards strategic goals consistently.
• Knowledge in Data analysis and inventory management
• Knowledgeable in Google Sheets or MS Excel.
• Work in a team
• Effective strategic and analytical thinking skills.