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5 Jan 2026

Underwriting Officer – Medical at ICEA Lion Group – 5 Positions

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Job Description

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that’s not all. We also keep an eye firmly on the future, using innovation to craft financial products and services that we know you need in today’s constantly changing world….

Underwriting Officer – Medical- Kakamega

The Underwriting Officer is responsible for debiting new/renewal of business and efficiently processing policy documents in order to facilitate the timely collection of premiums.

Role Responsibilities

Client onboarding & membership data management

  • Review of proposal forms received from clients and transfer into workable schedules
  • Updating and reconciling client membership lists with M-Tiba

Policy & underwriting functions

  • Update of excel schedules for debiting purposes
  • Underwriting and debiting medical policies and endorsements
  • Critical review and analysis of claims data to facilitate renewal terms
  • Quote processing medical accounts

Reports processing for client engagement

  • Preparing monthly and quarterly client review reports for engagement
  • Preparing medical fund utilization reports to guide client replenishment

Finance & other administrative support

  • Following up on fund deposits and ensuring timely replenishment with clients
  • Follow up with finance for admin fee and card fees update and alignment with M-Tiba
  • Supporting of other administrative functions withing the medical unit
  • Ensures accuracy and efficiency in medical underwriting, facilitate review reports for client engagement, and improves our TAT on membership updates and quotes.
  • Evaluating each risk to determine acceptability regarding classification, limits of coverage, surcharges, and pricing by using approved rating systems and company underwriting guidelines.
  • Making entries as required properly and promptly in footprint systems to ensure the accuracy of data in relation to underwriting, aggregate exposures, and research.
  • Understanding and complying with any reinsurance requirements to minimize risk and to deliver business plan objectives.
  • Responding to correspondence in accordance with the mail handling procedures.
  • Attending to enquiries from direct Clients, Brokers, and Agents.
  • Attending to clients’ complaints as per the set standard.
  • Performing relevant duties in the absence of the Section Head.
  • Identifying and submitting all risks that are beyond the Company’s capacity to Reinsurance Department for facultative placement
  • Doing accounts reconciliation as requested by the Credit Control Department
  • Signing/approving processed endorsements/Credit Notes as per the set authority limits
  • Filling returns under various classes to the Insurance Regulatory Authority (IRA) on
  • Identify and suggest improvements to the footprint system and other processes for improved efficiency
  • Ensuring that Documents worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
  • Ensure documents processed for new business, renewals, and endorsements are electronically dispatched within set TATs.

Academic & Professional Qualifications and Experience

  • Bachelor’s Degree in Business or related discipline from a reputable university.
  • Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent
  • At least five (5) years experience in insurance operations.

 

Underwriting Officer – Medical- Nairobi

The Underwriting Officer is responsible for debiting new/renewal of business and efficiently processing policy documents in order to facilitate the timely collection of premiums.

Role Responisibilities

Client onboarding & membership data management

  • Review of proposal forms received from clients and transfer into workable schedules
  • Updating and reconciling client membership lists with M-Tiba

Policy & underwriting functions

  • Update of excel schedules for debiting purposes
  • Underwriting and debiting medical policies and endorsements
  • Critical review and analysis of claims data to facilitate renewal terms
  • Quote processing medical accounts

Reports processing for client engagement

  • Preparing monthly and quarterly client review reports for engagement
  • Preparing medical fund utilization reports to guide client replenishment

Finance & other administrative support

  • Following up on fund deposits and ensuring timely replenishment with clients
  • Follow up with finance for admin fee and card fees update and alignment with M-Tiba
  • Supporting of other administrative functions withing the medical unit
  • Ensures accuracy and efficiency in medical underwriting, facilitate review reports for client engagement, and improves our TAT on membership updates and quotes.
  • Evaluating each risk to determine acceptability regarding classification, limits of coverage, surcharges, and pricing by using approved rating systems and company underwriting guidelines.
  • Making entries as required properly and promptly in footprint systems to ensure the accuracy of data in relation to underwriting, aggregate exposures, and research.
  • Understanding and complying with any reinsurance requirements to minimize risk and to deliver business plan objectives.
  • Responding to correspondence in accordance with the mail handling procedures.
  • Attending to enquiries from direct Clients, Brokers, and Agents.
  • Attending to clients’ complaints as per the set standard.
  • Performing relevant duties in the absence of the Section Head.
  • Identifying and submitting all risks that are beyond the Company’s capacity to Reinsurance Department for facultative placement
  • Doing accounts reconciliation as requested by the Credit Control Department
  • Signing/approving processed endorsements/Credit Notes as per the set authority limits
  • Filling returns under various classes to the Insurance Regulatory Authority (IRA) on
  • Identify and suggest improvements to the footprint system and other processes for improved efficiency
  • Ensuring that Documents worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
  • Ensure documents processed for new business, renewals, and endorsements are electronically dispatched within set TATs.

Academic & Professional Qualifications and Experience

  • Bachelor’s Degree in Business or related discipline from a reputable university.
  • Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent
  • At least five (5) years experience in insurance operations.

 

Underwriting Officer – Medical- Kericho

The Underwriting Officer is responsible for debiting new/renewal of business and efficiently processing policy documents in order to facilitate the timely collection of premiums.

Role Responsibilities

Client onboarding & membership data management

  • Review of proposal forms received from clients and transfer into workable schedules
  • Updating and reconciling client membership lists with M-Tiba

Policy & underwriting functions

  • Update of excel schedules for debiting purposes
  • Underwriting and debiting medical policies and endorsements
  • Critical review and analysis of claims data to facilitate renewal terms
  • Quote processing medical accounts

Reports processing for client engagement

  • Preparing monthly and quarterly client review reports for engagement
  • Preparing medical fund utilization reports to guide client replenishment

Finance & other administrative support

  • Following up on fund deposits and ensuring timely replenishment with clients
  • Follow up with finance for admin fee and card fees update and alignment with M-Tiba
  • Supporting of other administrative functions withing the medical unit
  • Ensures accuracy and efficiency in medical underwriting, facilitate review reports for client engagement, and improves our TAT on membership updates and quotes.
  • Evaluating each risk to determine acceptability regarding classification, limits of coverage, surcharges, and pricing by using approved rating systems and company underwriting guidelines.
  • Making entries as required properly and promptly in footprint systems to ensure the accuracy of data in relation to underwriting, aggregate exposures, and research.
  • Understanding and complying with any reinsurance requirements to minimize risk and to deliver business plan objectives.
  • Responding to correspondence in accordance with the mail handling procedures.
  • Attending to enquiries from direct Clients, Brokers, and Agents.
  • Attending to clients’ complaints as per the set standard.
  • Performing relevant duties in the absence of the Section Head.
  • Identifying and submitting all risks that are beyond the Company’s capacity to Reinsurance Department for facultative placement
  • Doing accounts reconciliation as requested by the Credit Control Department
  • Signing/approving processed endorsements/Credit Notes as per the set authority limits
  • Filling returns under various classes to the Insurance Regulatory Authority (IRA) on
  • Identify and suggest improvements to the footprint system and other processes for improved efficiency
  • Ensuring that Documents worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
  • Ensure documents processed for new business, renewals, and endorsements are electronically dispatched within set TATs.

Academic & Professional Qualifications and Experience

  • Bachelor’s Degree in Business or related discipline from a reputable university.
  • Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent
  • At least five (5) years experience in insurance operations.

 

Underwriting Officer – Medical- Nanyuki

The Underwriting Officer is responsible for debiting new/renewal of business and efficiently processing policy documents in order to facilitate the timely collection of premiums.

Role Responsibilities

Client onboarding & membership data management

  • Review of proposal forms received from clients and transfer into workable schedules
  • Updating and reconciling client membership lists with M-Tiba

Policy & underwriting functions

  • Update of excel schedules for debiting purposes
  • Underwriting and debiting medical policies and endorsements
  • Critical review and analysis of claims data to facilitate renewal terms
  • Quote processing medical accounts

Reports processing for client engagement

  • Preparing monthly and quarterly client review reports for engagement
  • Preparing medical fund utilization reports to guide client replenishment

Finance & other administrative support

  • Following up on fund deposits and ensuring timely replenishment with clients
  • Follow up with finance for admin fee and card fees update and alignment with M-Tiba
  • Supporting of other administrative functions withing the medical unit
  • Ensures accuracy and efficiency in medical underwriting, facilitate review reports for client engagement, and improves our TAT on membership updates and quotes.
  • Evaluating each risk to determine acceptability regarding classification, limits of coverage, surcharges, and pricing by using approved rating systems and company underwriting guidelines.
  • Making entries as required properly and promptly in footprint systems to ensure the accuracy of data in relation to underwriting, aggregate exposures, and research.
  • Understanding and complying with any reinsurance requirements to minimize risk and to deliver business plan objectives.
  • Responding to correspondence in accordance with the mail handling procedures.
  • Attending to enquiries from direct Clients, Brokers, and Agents.
  • Attending to clients’ complaints as per the set standard.
  • Performing relevant duties in the absence of the Section Head.
  • Identifying and submitting all risks that are beyond the Company’s capacity to Reinsurance Department for facultative placement
  • Doing accounts reconciliation as requested by the Credit Control Department
  • Signing/approving processed endorsements/Credit Notes as per the set authority limits
  • Filling returns under various classes to the Insurance Regulatory Authority (IRA) on
  • Identify and suggest improvements to the footprint system and other processes for improved efficiency
  • Ensuring that Documents worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
  • Ensure documents processed for new business, renewals, and endorsements are electronically dispatched within set TATs.

Academic & Professional Qualifications and Experience

  • Bachelor’s Degree in Business or related discipline from a reputable university.
  • Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent
  • At least five (5) years experience in insurance operations.

 

Underwriting Officer – Medical- Mombasa

The Underwriting Officer is responsible for debiting new/renewal of business and efficiently processing policy documents in order to facilitate the timely collection of premiums.

Role Responsibilities

Client onboarding & membership data management

  • Review of proposal forms received from clients and transfer into workable schedules
  • Updating and reconciling client membership lists with M-Tiba

Policy & underwriting functions

  • Update of excel schedules for debiting purposes
  • Underwriting and debiting medical policies and endorsements
  • Critical review and analysis of claims data to facilitate renewal terms
  • Quote processing medical accounts

Reports processing for client engagement

  • Preparing monthly and quarterly client review reports for engagement
  • Preparing medical fund utilization reports to guide client replenishment

Finance & other administrative support

  • Following up on fund deposits and ensuring timely replenishment with clients
  • Follow up with finance for admin fee and card fees update and alignment with M-Tiba
  • Supporting of other administrative functions withing the medical unit
  • Ensures accuracy and efficiency in medical underwriting, facilitate review reports for client engagement, and improves our TAT on membership updates and quotes.
  • Evaluating each risk to determine acceptability regarding classification, limits of coverage, surcharges, and pricing by using approved rating systems and company underwriting guidelines.
  • Making entries as required properly and promptly in footprint systems to ensure the accuracy of data in relation to underwriting, aggregate exposures, and research.
  • Understanding and complying with any reinsurance requirements to minimize risk and to deliver business plan objectives.
  • Responding to correspondence in accordance with the mail handling procedures.
  • Attending to enquiries from direct Clients, Brokers, and Agents.
  • Attending to clients’ complaints as per the set standard.
  • Performing relevant duties in the absence of the Section Head.
  • Identifying and submitting all risks that are beyond the Company’s capacity to Reinsurance Department for facultative placement
  • Doing accounts reconciliation as requested by the Credit Control Department
  • Signing/approving processed endorsements/Credit Notes as per the set authority limits
  • Filling returns under various classes to the Insurance Regulatory Authority (IRA) on
  • Identify and suggest improvements to the footprint system and other processes for improved efficiency
  • Ensuring that Documents worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
  • Ensure documents processed for new business, renewals, and endorsements are electronically dispatched within set TATs.

Academic & Professional Qualifications and Experience

  • Bachelor’s Degree in Business or related discipline from a reputable university.
  • Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent
  • At least five (5) years experience in insurance operations.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : January 25, 2026





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