15 Aug 2019

Vendor Acquisition Specialist at Safaricom

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We are pleased to announce the following vacancy in the E-commerce-Masoko Department within the Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:


Reporting to the Key Account Manager, the position holder will be the First Point of Contact for Vendors with a sole purpose of selling them our business Value proposition with an aim of enlisting the vendor as a seller on Masoko.


The E-Commerce Vendor Acquisition Specialist will develop relationships with new businesses and brands, and onboard them onto our e-commerce site, which will make immediate contributions to our rapidly growing business; the individual will collaborate with cross-functional teams to ensure new vendors are fully on-boarded at the best in class speed. He/she will assess new vendor opportunities through various mediums and manage the on boarding process end to end; the person will also serve as a key customer and category advocate, serving on cross-functional teams tasked with driving initiatives and process change to continually improve the on boarding process.


Key Responsibilities

  • Identify, prospect, and recruit vendors to Masoko by calling, emailing or attending meetings, commercial events and trade fairs and explaining the benefits of a retail relationship with Masoko.
  • Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
  • Help new vendors master Masoko’s tools and systems so that they can be self-sufficient and integrate their products to Masoko’s platform efficiently and to the standard required.
  • Help improve business processes and make us more effective in supporting our vendors.
  • Provide administrative support in Activating & support to newly recruited merchants and ensure a proper handover to relevant teams post onboarding.
  • Ensure prompt & efficient set up of acquired/new Merchant outlets and business Partners
  • Consistently develop & manage vendor portfolio pipeline, negotiations, and ecosystem focused on key events across the year.
  • Ensure all vendors are selected & on-boarded in line with laid down minimum standards.
  • Continuously meet set Vendor acquisition targets for sectors managed.
  • Prepare daily, weekly, monthly, quarterly and on request analytic Merchant registration reports and pipeline updates for the department as requested.




  • Bachelor’s degree required
  • Minimum of 3 years sales experience
  • Proven track record of consistent account growth and exceeding sales goals
  • Proven track record of managing and driving growth of enterprise accounts
  • Demonstrated negotiation skills
  • Experience in E-commerce vendor acquisition will be an added advantage

Note to Applicants

As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

  • An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
  • Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
  • Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
  • Scanned copy of University Certificate or letter from the University requesting for internship
  • Scanned copy of your National ID / Passport-Legal Form of Identification

How to Apply

Submit your CV and Application on Company Website : Click Here

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