What you will do:

• Lead ASP workforce planning to ensure sufficient, competent field resources aligned with rollout demand.
• Drive ASP performance management, monitoring delivery KPIs, quality trends, and adherence to SLAs.
• Strengthen ASP capability through structured coaching programs, targeted upskilling, and competence development plans.
• Ensure governance & compliance with technical standards, HSE policies, and deployment processes across all ASPs.
• Facilitate cross-functional coordination with PMO, Quality, Technical Support, and Logistics to remove deployment blockers.
• Manage mentors, supervisors in region, creating better competent ASP.
• Implement continuous improvement actions to reduce defects, improve delivery efficiency, and standardize best practices

The skills you bring:

•  Competency Management, SRM Process, Merlin and data analytics.
•  Capacity Planning, SRM Process, forecasting tools and data analytics.
•  Strategic Planning.
•  Sales process.
•  Financial structures for Service Delivery.
•  Work Level Agreement (WLA) and Service Level Agreement (SLA).
•  Financial Acumen.
•  Customer Insights.
•  Employee Performance Management.
•  Market insights.
•  Ericsson Business Processes Knowledge.