Job Purpose:

Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.

The warehouse manager role will involve mainly overseeing the storage, handling, and dispatching of goods within the warehouse so as to ensure the smooth and efficient operation of warehouse activities, contributing to the overall supply chain effectiveness.

Key Responsibilities:

• Ensuring accurate inventory records, managing stock levels, and conducting regular inventory audits to prevent stock outs or overstock situations.
• Leading, training, and managing warehouse staff, including hiring and scheduling workers, and ensuring adherence to safety and operational procedures.
• Coordinating inbound and outbound shipments, managing transportation logistics, and liaising with suppliers, vendors, and customers to ensure timely delivery of goods.
• Efficiently utilizing warehouse space, organizing goods in an optimal manner, and maintaining the physical layout to maximize storage capacity and streamline operations.
• Implementing and enforcing safety standards and regulations, conducting safety training, and ensuring the warehouse complies with local laws and industry standards.
• Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve overall warehouse operations.
• Using warehouse management systems and other technology tools to track inventory, manage orders, and improve workflow processes.
• Monitoring the quality of goods received and dispatched, handling damaged or defective items, and ensuring that all products meet quality standards.
• Managing the warehouse budget, controlling costs, and ensuring that operations are within financial limits.
• Addressing customer inquiries and issues related to warehousing, ensuring high levels of customer satisfaction through efficient and accurate order fulfillment.

Qualifications and Skills:

• Bachelors degree in Purchasing and Supply Chain management, Logistics or Business Administration or related field.
• 3 years of relevant professional experience.
• Good communication skills.
• Good planning and organizational skills.
• Knowledge of SAP and computer literate.
• Confidence, self-managed and disciplined.