About the Role

We are therefore looking for a dedicated and passionate  Warehouse Manager to join our Operations team. They  will be expected to perform a variety of duties to ensure consistent service delivery as per assigned KPIs. This will include but not limited to Warehouse Layout Planning, Inbound & Outbound Inventory Oversight, Inventory Planning and Warehouse Associate team management.

This role is an exciting career opportunity for an innovator with a combination of technical and organizational skills who is passionate about working with off-grid consumers and delivering the next generation of Sun King products. The products and services you will build will have a transformative impact for millions of households.

More than 80 million people rely on Sun King’s solar home energy solutions across 40 countries, and the majority of Sun King customers live in areas where infrastructure is limited, where the electric grid is unreliable, or far from densely populated urban centers.  The Sun King Operations team makes sure Sun King products are produced, shipped, imported, and distributed to consumers around the world and ensures that warranty products are promptly attended to, and end of life products are disposed of.

The Operations team is comprised of innovative, solutions oriented people that work closely with Sun King’s global and regional Research and Procurement, Sales, Finance, and Marketing teams to make sure hundreds of thousands of Sun King.

What you would be expected to do

Warehouse Operations

• Oversee the daily operations of the warehouse, including receiving, inspection, storage, and dispatch of finished goods, spare parts and merchandise at designated facilities within the set SLAs
• Coordinate on warehousing monthly billings based on agreed SLAs
• Following up with 3PL and all relevant parties to ensure order picking/filling is done accurately
• Ensuring dispatch to B2C & B2B networks is done in full and on time
• Timely follow ups with relevant parties on distribution anomalies
• Implement best practices for warehouse efficiency, including lean principles and cost saving initiatives
• Supervise a team of warehouse staff; KPI setting, tracking, including training and performance evaluations

Inventory Management

• Liaising with 3rd party partners to ensure the correct warehouse layout is maintained at all times to ensure space optimization
• Develop and maintain inventory control procedures to minimize loss and ensure accurate tracking of products.
• Liaising with the distribution and planning team to set inventory reorder levels
• Ensuring inventory is managed in accordance to the best practice of FIFO
• Planning and conducting cycle spot checks, monthly stock takes and end month stock reconciliations

Health, Safety and Compliance

• Ensuring basic maintenance standards and compliance with health and safety regulations.
• Train, guide and evaluate new warehouse workers on safety rules.
• Ensure warehouse teams adhere to set warehouse safety guidelines such as but not limited to use of PPEs at all times.

Reporting and Analysis

• Generate regular reports on warehouse performance, including inventory levels, order fulfillment, and efficiency metrics
• Analyze data to identify opportunities for process improvement and cost reduction
• Any other duties as assigned by your supervisor.

You might be a strong candidate if you

• Possess bachelor’s degree in supply chain management, Logistics, Transport and Distribution, Procurement and Logistics or Business administration.  Master’s degree is an advantage.
• Have a minimum of 6 years’ experience in Supply Chain Management, with at least 4 years in warehouse management & logistics/distribution at a mid senior level
• Possess proven ability to work with distributors, 3PLs and sales teams to ensure smooth distribution operations as well as ability to implement process improvement initiatives
• Demonstrate knowledge of the relevant legislation pertaining to the region
• Are knowledgeable about inventory management, transport routes, warehousing and distribution networks
• Are knowledgeable and  experienced with a robust ERP and WMS
• Possess advanced skills in large volume data management
• Have excellent verbal & written communication skills
• Are able to work remotely under minimal supervision
• Have effective People management skills