Main Responsibilities

• Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis.
• Maintain discipline and ensure that staff observes safe working practices as per Company policies.
• Complete shift incident reports and any paperwork as directed.
• Make sure Airline (clients) instructions and procedures are followed
• Ensure all quality standards procedures subscribed by Swissport are adhered to
• Ensure fixed equipment in the warehouse are serviceable, i.e. interfaces, cold rooms, scales etc. and are operated by authorized staff only.
• Ensure all mobile equipment are in place and in good working condition, i.e. forklifts, pallet movers etc. and are operated by authorized staff only.
• Ensure all equipment are maintained and notify maintenance team of any necessary repair
• Receive all delivery notifications from accounts and prepare cargo for delivery at imports warehouse.
• Ensure that all import cargo is delivered, and all irregularities noted are reported accordingly.
• Ensure the cargo operations system CARGOSPOT is continuously updated to ensure accurate record of the import warehouse and the export warehouse.

Qualifications and Competencies

• Diploma or higher in Aviation Cargo/ Logistics related field
• 3 years working experience in a cargo warehouse or logistics environment
• Customer oriented
• Computer literate (Office Word, Excel, PowerPoint)
• Problem solving and decision-making
• Planning and organizing skills
• Ability to work under pressure and in shifts
• Excellent communication skills (written and verbal)
• Commitment to continuous improvement.