Key Responsibilities:

• Provide overall coordination of Well-being and Mental Health Psychosocial Support Services (MHPSS) Demonstrate flexibility to adapt to changing requirements and needs and willingness to work across different shifts
• Ability to communicate effectively with people from diverse backgrounds and cultures
• Provide a safe outlet and relief to staff through counselling in order to enhance their productivity
• Ability to handle issues with empathy and provide a safe outlet and relief to staff though individual and group counselling in order to enhance their productivity.
• Plan, coordinate and facilitate the counselling process through group process, individual sessions and well- being engagement activities
• Psychologically empower staff in the effort to manage stress and burnout.
• Provide continuous psychological assessments and identify areas of support required
• Working with the training and policy team to develop curriculum for personal development and wellness programmes
• Identify emerging trends from counseling sessions and advise management on strategies to manage and enhance employee wellness
• Manage the counseling team’s scheduling and work plans and submit periodic reports and statistics related to counseling and supervision activities.
• Manage the counseling team’s self-care programme through support and supervision to avoid burnout and vicarious traumatization
•  Ensure that all documentation is completed in a timely and professional manner
• Ensure that all work with clients is confidential and that ethical practices are observed at all times
• Any other duties as may be assigned from time to time

Minimum Qualifications:

• Bachelor degree in Social Sciences, Psychology, Counseling or related field
• Training in Trauma and Psychological Debriefing
• Trainer of Trainers (ToT)
• At least 3 years’ experience in provide trauma and workplace counselling
• Member of KCPA or other recognized accredited body for counselors
•  Leadership and administrative skills an added advantage
• Excellent reporting skills and communication skills, with the ability to maintain neutrality, impartiality and confidentiality in all aspects of work undertaken
• Excellent skills in organization, attention to detail and time management (including the ability to meet deadlines)